All Korra Reviews
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Anat
Verified reviewer
Biotechnology, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Best document search
Thats the first search engine i found where documents are first class citizens. Results and the GPT summaries are great. The embedded document viewer is very comfortable. Using it for 2 months now. Overall, big thumbs up
PROS- Accurate results answer compared to others- answer is highlighted inside documents- supports PDFs DOC and PPTs- Easy to use
CONS- Would love more control over features - like number of results to show etc- Has portal building features that we dont really need- PPT presentation has issues sometimes with the fonts
Jason
E-Learning, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Develop a KB in days, not months
You always worry with an early startup whether they can deliver service and a working product. Korra has. They stay in touch and they are active partners in our use case.
PROSFast and easy. The latest wave of generative AI gives opportunities for rapid development by just dumping documents and videos. Korra does not require systematically adding "articles" the KB. For an organization like ours without a KB and knowledge in various documents, this is ideal. Development of an organizational wide KB took less than a week of collecting documents and adding them to Korra.
CONSKorra is a startup and a new product. As you might expect, some features common in KM/KB systems were not quite there. Korra is an AI tool looking to become a KM/KB tool, not an existing tool that added AI features. Missing are common KM workflows and processes to ensure information and documents are fresh. This is a next phase of development and didn't hurt our pilot, but it would be a problem in the long-run if these deficits are not addressed.
Reason for choosing Korra
The focus was on the AI implementation. Other products are dabbling in AI around a more advanced product. Korra had the features we needed and nothing else.
Alona
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Review from a product manager standpoint
It uses AI to fetch the most relevant information I need instead of finding it myself
CONSA few UI tweaks can improve the User experience is some of the modules.
Jim
Automotive, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Takes the search out of search
Overall experience with Korra has been great. I've seen the product rapidly mature and improve, and I anticipate that process to contiue.
PROSThe ease of setup to create a live search tool is fantastic. In less that 10 minutes, I was up and running with a series of video, pdf and document based content. Upload was a snap and accuracy with excellent.
CONSI'd love more customization on the setup of the Korra search page. Working in sales, I often turn to this tool to demonstrate client content effectiveness. Creating quick demos is key. Having more functionality in visual layout would be great.
Reason for choosing Korra
Korra provided not only a simplified user interface, but also a credible team that was highly responsive whe I had a question on setup. Simply put, I trust the product.
Yoel
Information Technology and Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Fantastic Document Repository Tool
Impressed with the product from the get-go. Highly recommend
PROSIn addition to the ease in setting it up, the intuitive way we "publish" additional content the most impressive feature is the end-user interface: simple intuitive and comprehensive
CONSStill does not natively index GSuite documents unless saved in a non-native format (PDF, Word etc.)
Reason for choosing Korra
The simplicity of use, quality of search results for the end user.
Jeremy
Medical Devices, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Korra changes the "Knowledge base Paradigm"
The guys at Korra have gone above and beyond to help make our experience world-class. I have even expanded our capacity to capture all of our research articles internally to help our staff keep on top of our Research and Development.
PROSThe ease of use for our users to go from our platform and immediately be able to ask questions they are looking for. Clean and simple interface and is easy to use. The most critical is providing the best answer to their question almost every time.
CONSThere isn't much I don't like least about Korra.
Reasons for switching to Korra
It allows our users an easier way to navigate based on their questions and what they are looking for. In traditional KB you are trying to assume how users will look for data or answers to their questions. This takes the guessing out.
Wilmer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
A very satisfied customer.
Very good in every way. As said before, [sensitive content hidden] has been outstanding and we are very thankful!
PROSThe fact that they helped us in every step and were there for any questions. In some cases, companies deliver their product and expect the customer to handle it all by themselves. But not in the case of Korra!
CONSI do not know. From both a technical perspective and a customer support perspective they have been super helpful.
Alison
Verified reviewer
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A must have for any customer facing product
Korra is easy to implement, extremely useful for customers, and they have the best team there to help me with any questions I have along the way. It is an invaluable tool for us, greatly reducing the number of times customers reach out to us and increasing customer satisfaction.
CONSI have nothing bad to say. I am extremely satisfied with the product.
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Get to specific, relevant information... even in the middle of a video!
Love the way you can get directly to specific, relevant information including the exact location within a video as well as the exact location within a large document!
CONSLooking forward to the additional features being developed!
Adi
E-Learning, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Surprisingly good, super fast, super friendly and great support
Korra Is very intuitive. Setting it up took a few minutes, and setting aside the time it took the system to analyse my corpus, time to value was minimal.
CONSThe way results are presented could be optimized.
Hadar
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Implementing Korra in our product
With Korra's assistance, I am able to obtain valuable insights into the user experience of my product, identify areas that require attention, and maintain a high level of customer satisfaction with minimal manpower support.
PROSWe appreciate the instant answers of Korra.
CONSNot at the moment, the team is very responsive to all our requests.
Eliav
Venture Capital & Private Equity, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Korra for internal private search
The smart NLP-based search, and the fact that no proprietary data is sent to external cloud environments.
CONSWaiting for additional native integrations
Tal
Farming, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Korra
Great
PROSThe fact that you don't need to do anything other than publish your material and start asking questions in the search bar. There is no manipulation of data that is required, which is very unique.
CONSNothing.