My AskAI

RATING:

4.6

(80)

About My AskAI

My AskAI is a cloud-based AI platform that helps SaaS businesses create customer support chatbots using their websites and knowledge bases. If the AI can't answer it will pass the user over to a human. All conversations are recorded and analysed for common insights and themes.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

My AskAI Pricing

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Slide 1 of 4

My AskAI Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for My AskAI

1 - 5 of 80 Reviews

User Profile

Kamil

Verified reviewer

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

My AskAI is amazing!

Large amount of data to be searchable with the help of ChatGPT.

PROS

Very accurate answers from my personal data.

CONS

Styling my Ask AI could be better with more customization features.

Vendor Response

Thanks Kamil! What other styling options would you like to see? Email us at team@myaskai.com with ideas and we can take a look!

Replied June 2023

Hugo

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Easy to use and adopt.

Very good.

PROS

Ease of use: I found My AskAI to be user-friendly and intuitive and a focus on accessibility and usability.

CONS

Pricing-wise, it's right on the edge and shouldn't be more expensive.

Vendor Response

Thanks for this Hugo, appreciate the feedback!

Replied June 2023

Jeff

Management Consulting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed June 2023

AskAI is my chosen Platform

I have successfully used the platform for blog and whitepaper templates.

PROS

Cost effective solution that is easy to use and provides helpful (yet not comprehensive) responses.

CONS

Limited responses when asking to identify lists.

Reasons for switching to My AskAI

The login puzzle doesn't work correctly.

Vendor Response

Thanks for this Jeff. I would note that AskAI is not really designed to do any of the things you have suggested here, so probably just the wrong product for you!

Replied June 2023

Andrea

Entertainment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

I use AskAI for the best answers

Again, When I first downloaded My AskAI I remember exploring it at a stoplight. Each time I hit a stoplight I would ask another question. I had an entire business plan in three stops, written with the voice that mirrored mine, with formulas, and a list of the applicable agencies I could send a proposal to. I knew exactly how good it was, because I had already done this the old fashion way, and it took me weeks. My AskAI did the same exact thing, except slightly better, and in minutes.

CONS

I am not sure, I think the interface is pretty perfect, I think the answers are exceptional, if anything, the price is the deterrent

Reasons for switching to My AskAI

I like the interface, and I like answers

Zack

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

I was skeptical at first, but addicted now

Very impressed. They have built software that does what I was going to build.

PROS

The ease of uploading my content and interacting with my data so fast.

CONS

It take some time getting use to what to click, where to go and how to do some things. I basically clicked on everything and watched the YouTube videos. I'm good to go now. User interface could be more intuitive, but that will come with time and the product works. User just needs to click around and explore to understand.

Vendor Response

Thanks Zack! Always trying to make things more obvious and more intuitive so appreciate the feedback.

Replied June 2023