All My AskAI Reviews
1-25 of 80 Reviews
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Kamil
Verified reviewer
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
My AskAI is amazing!
Large amount of data to be searchable with the help of ChatGPT.
PROSVery accurate answers from my personal data.
CONSStyling my Ask AI could be better with more customization features.
Vendor Response
Thanks Kamil! What other styling options would you like to see? Email us at team@myaskai.com with ideas and we can take a look!
Replied June 2023
Hugo
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy to use and adopt.
Very good.
PROSEase of use: I found My AskAI to be user-friendly and intuitive and a focus on accessibility and usability.
CONSPricing-wise, it's right on the edge and shouldn't be more expensive.
Vendor Response
Thanks for this Hugo, appreciate the feedback!
Replied June 2023
Jeff
Management Consulting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed June 2023
AskAI is my chosen Platform
I have successfully used the platform for blog and whitepaper templates.
PROSCost effective solution that is easy to use and provides helpful (yet not comprehensive) responses.
CONSLimited responses when asking to identify lists.
Reasons for switching to My AskAI
The login puzzle doesn't work correctly.
Vendor Response
Thanks for this Jeff. I would note that AskAI is not really designed to do any of the things you have suggested here, so probably just the wrong product for you!
Replied June 2023
Andrea
Entertainment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
I use AskAI for the best answers
Again, When I first downloaded My AskAI I remember exploring it at a stoplight. Each time I hit a stoplight I would ask another question. I had an entire business plan in three stops, written with the voice that mirrored mine, with formulas, and a list of the applicable agencies I could send a proposal to. I knew exactly how good it was, because I had already done this the old fashion way, and it took me weeks. My AskAI did the same exact thing, except slightly better, and in minutes.
CONSI am not sure, I think the interface is pretty perfect, I think the answers are exceptional, if anything, the price is the deterrent
Reasons for switching to My AskAI
I like the interface, and I like answers
Zack
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
I was skeptical at first, but addicted now
Very impressed. They have built software that does what I was going to build.
PROSThe ease of uploading my content and interacting with my data so fast.
CONSIt take some time getting use to what to click, where to go and how to do some things. I basically clicked on everything and watched the YouTube videos. I'm good to go now. User interface could be more intuitive, but that will come with time and the product works. User just needs to click around and explore to understand.
Vendor Response
Thanks Zack! Always trying to make things more obvious and more intuitive so appreciate the feedback.
Replied June 2023
Ken Hwee
Judiciary, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Fantastic stuff...
Great product constrained only by the GPT capabilities
PROSIncredibly easy to create new bots and to customise them to suit my colour palette etc
CONSThe Web pages crawling capabilities can be enhanced to allow for selectable refresh intervals
Vendor Response
Thanks Ken, definitely a good idea on the refresh intervals, although we'd like to get to a place where you don't need to think about whether things are up to date at all, we just do it!
Replied August 2023
Edwin
Renewables & Environment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed June 2023
Excellent tool
I havent had anything than joy for this amazing tool. I am looking forward to extent my usage soon.
PROSThe fact that you can train you AI with only your own content so It can easily interact with our visitors
CONSI find that the product its really good and cant say I have any complaints now.
Reason for choosing My AskAI
I did not know of any other product that offer this.
Vendor Response
Thanks Edwin! Really appreciate the review.
Replied June 2023
Anonymous
1 employee
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed August 2023
A partner in crime!
Being able to personalise AI according to my business and needs is an amazing tool
CONSthe ease of access to a vast amount of personal data and content make me feel a bit uneasy on how safe this could be in case something goes wrong
Vendor Response
Great! Glad you found it useful for your business!
Replied August 2023
Keran
Accounting, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Amazing
I've had a great experience. Support is responsive and the product simply works.
PROSI love how constantly they update new features and easier ways to improve the Q&A model.
CONSI wish there was an easier way to train the answers it provides.
Vendor Response
Hey Keran, thanks for the review, we have now added a tutorial to our YouTube channel showing ways you can improve your responses!
Replied June 2023
Doug
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Excellent way to deploy AI for your business
Solved an issue with deploying AI for small businesses
PROSYou can add your own content to the tool so answers are company centric.
CONSWould like option to extend its knowledge interactively as needed.
Vendor Response
Thanks Doug, appreciate this!
Replied February 2024
Sahin
Government Administration, 10,000+ employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed July 2023
My AskAI Review
It was as expected a very good solution to interact with own subsets of information. The promise to chat with the documents is realized
PROSThe goal of "My AskAI" is to assist users in a wide range of topics and offer reliable information based on personal datasets
CONSThe amount of datasets possible is too low. We are dealing with a great amount of governement documents
Vendor Response
Thanks for the feedback Sahin. When you say "amount of datasets is too low" what do you mean exactly?
Replied July 2023
Josh
Hospital & Health Care, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Great Resource
Overall this is solving the issue of the challenge of deploying and training on company materials
PROSWe're loving having this product as a better way to deploy our employee manual and policies and procedures.
CONSMy biggest con is that the interface functions fairly slowly. They need to speed up their website.
Vendor Response
Appreciate the feedback and review Josh! We have actually released some speed improvements this week that have 2-3x answering speeds
Replied June 2023
Melba
Financial Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Helpful
I really like that Chatbots can be designed to understand user preferences and behavior, allowing them to tailor responses and recommendations based on individual needs
PROSIt ensures users can get assistance or answers to their questions at any time, improving customer service and satisfaction.
CONSSo far so good. Maybe the price is a detail that can make a difference
Vendor Response
Glad you are enjoying using My AskAI Melba!
Replied August 2023
Isa
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Interesting app
It is easy to use; no need for technical knowledge to make it work; friendly interface.
CONSThere's no way to interact with the chat in a way to suggest improvements to the answer.
Vendor Response
Thanks for the review Isa! You can actually improve answers by uploading a "training file" on any paid account, we have a demo of how to do this on our YouTube channel, hope that helps!
Replied July 2023
Elisabeth
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
I Love MyAskAI
the user interface is incredibly intuitive. Navigating through the system is a breeze, making it accessible even for those who may not be tech-savvy. The sleek and modern design adds to the overall user experience.
CONSNothing, I enjoy pretty much everything about it.
Vendor Response
Thanks Elisabeth! Glad you are enjoying using it!
Replied September 2023
Edwin
Accounting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great product
It has been a positive experience that has given my firm a leg up against other firms in the same industry.
PROSAwesome cutting edge features not seen before.
CONSNothing I think it’s a great product. Nothing has come to my attention I would change.
Reason for choosing My AskAI
I did not find any similar products that I considered using.
Vendor Response
Thanks Edwin!
Replied June 2023
Benjamin
Venture Capital & Private Equity, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
AskAI has the potential to change entire industries.
I really enjoy the experience. Especially in comparison to all the other tools claiming to do the same. This is unmatched.
PROSBeing able to curate a personality and response chat bot
CONSThe pricing and the immediate need to purchase
Vendor Response
Thanks Ben! Very kind words indeed!
Replied June 2023
Luke
Education Management, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Clarity in Workflow
I like it for simple tasks and getting output quick vs using chat GPT.
PROSI liked how I could create a bot really quick, like 5 minutes, by taking data I have and just formatting it to function.
CONSSometimes the prompt for the AI in the settings doesn't function. "Your response should be no more than 70 characters" does virtually nothing for the response. Maybe I need to practice with the CSV input but it is very challenging to get accurate output.
Vendor Response
Thanks for this Luke! Unfortunately chatgpt is generally not very good at counting!
Replied August 2023
Vedant
Hospital & Health Care, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2023
Good, but found it a bit difficult to use
Solves for a good use case, and for what I used, it worked well
CONSAfter a point, it became difficult to use - I ended up using this for just 1-2 days
Vendor Response
Hey Vedant, thanks for the review, would you be able to share with us what you found difficult? Email us any points to team@myaskai.com and we can address them asap!
Replied June 2023
Anonymous
11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
A decent chatbot for dcouments
Overall, this was a good chatbot app as it allweod a lot of documents to be uploaded. However the outputs I am not sure whether they took from 1 document by itself or via many different documents and synthesised/summary together.
PROSWhat is unique regarding this was the fact that you could upload multiple documents (pdfs), webpages etc - in parallel. There was a limit to the number of pdf size but it was easy to manually split the pdfs in size and then upload. Some places place a limit to the number of pdfs that can be uploaded to any chatbot - but the limits here are very much generous. Documetns and webapges can have images within without need to do any formatting which made it easier.
CONSThe pricing was a bit more expensve than competitors. It would be better if the subscription price can be reduced if you can integrate in your own OpenAI key. The output was decent but was limited in the sense that there was very much limited ability to converse with the chatbot beyond what was output. Very frequently the chats ceased, and limited followup questioning.
Reason for choosing My AskAI
Because I was in the original app when it started and I paid a set amount of money for a 6 month subscription
Vendor Response
Thanks for the review, we are looking into ways to increase the chatty-ness of the bot, so keep your eyes peeled!
Replied September 2023
Levon
Consumer Services, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
It changed my life
As for my overall experience with My AskAI, well, let's just say it was an adventure. It was like going on a rollercoaster ride of emotions, ranging from frustration to amusement to sheer disbelief. I never knew what kind of response I would get, and that unpredictability definitely kept things interesting. Who needs a reliable and efficient virtual assistant when you can have one that keeps you on your toes?In conclusion, if you're looking for a virtual assistant that will leave you scratching your head and questioning your own sanity, then My AskAI is the perfect choice for you. Just be prepared for a wild and unpredictable ride, because this AI definitely knows how to keep things interesting.
PROSOh, where do I even begin with My AskAI? Well, the thing I liked most about it was definitely the constant feeling of frustration and confusion. It's truly a one-of-a-kind experience to have a virtual assistant that seems to have a knack for misunderstanding every single question I ask. It's like playing a never-ending game of "Guess What I'm Thinking" with a
CONSNow, onto the cons. There are just so many to choose from! But if I had to pick one thing I liked least about My AskAI, it would have to be its uncanny ability to provide completely irrelevant and nonsensical answers. I mean, who needs accurate and helpful information anyway? It's much more entertaining to receive responses that make absolutely no sense whatsoever.
Trevor
Media Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Look no further!!
Easy to learn and fantastic support - I'm sure they never sleep.
PROSIf you want to find the best way to make yourself a ChatBot and know nothing about programming - this is the one you are looking for. The support is absolutely the best I have experienced in many years of software development. Look no further - I have done the research for you and this is the best you can get. Thanks My AskAI
CONSNothing is missing, I cannot find any fault.
Reasons for switching to My AskAI
Too complicated
Vendor Response
Thanks for this glowing review Trevor!
Replied June 2023
Hector
Accounting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
CPA website feedback
So far, I need this to improve. Customer Service responded quickly initially but then took a few days for the follow up.
PROSIt fulfills the novelty that I was looking for on my website.
CONSIt does not function great. It needs to speak the language it is spoken to and provide more answers based on the content. My first AI straight up didn't answer simple questions like, do I get taxed on a home sale when I had added the publication for home sales from the IRS website. Things like that
Reasons for switching to My AskAI
I wanted to try to see if this fulfilled the novelty need at a lower price and more user friendly interface. It does, but quickly runs into limitations with the answers.
Vendor Response
Thanks for the feedback Hector. The vast majority of our users do use as more than a novelty on their site it should be said and we're sorry it didn't work out for your particular use case.
Replied August 2023
Sara
Non-Profit Organization Management, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2023
A usable and effective entry point to creating a custom AI knowledge base
Documentation is a constant problem on my engineering team. We've never figured out how to organize our documentation to really make it effective and usable. So I was curious how LLM AIs could solve this problem. My AskAI is exactly the type of service I was looking for -- allowing me to upload my existing documentation with a clean and intuitive interface. It immediately generates an AI tuned to my custom knowledge base so I can ask natural language questions about my documentation and get back helpful replies. I especially appreciate how it allows adding a source document and references this in it's answer -- helping myself and my team to find the relevant documentation without any hassle.
CONSThe trial I am on limits source documents to just 3 uploads. I feel like I could get around this by cramming a bunch of info into just 3 source documents so it feels like an unecessary limit. It'd be nice to have at least 10 uploads on the free tier. The challenge I am up against now is not having an understanding of how best to structure the source documents I do upload. In testing the AI I made, the answers were not always complete or helpful. I need to learn how to write the documentation so that it creates a more knowledgeable AI.
Vendor Response
Thanks for this review Sara, really appreciate you taking the time! Unfortuantely, we have to draw a limit somewhere and think 3 pieces of content is pretty reasonable because it costs us money for each piece uploaded! In terms of structuring content, you should take a look at our help docs, we have some pretty useful advice and videos there, always happy to help if you need it
Replied July 2023
Gabriel
Real Estate, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers
Let me tell you, MyAsk AI is a total rockstar! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level.
PROSI have been using MyAsk AI for our company and I must say, it has been an absolute game-changer! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities.
CONSAlthough it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance.
Reason for choosing My AskAI
Again, this is/was the first product of this kind thsat came highly recommended to me. I work with a collective of business owners in the self storage industry. I am also part of a sub commitee that is in charge of sourcing various technolgies that may be applied to our industry. MyAsk AI was recommned to me and I jumped on it right away as I loved the idea of it.
Vendor Response
Thanks for this review Gabriel!
Replied June 2023