





Auction items






Supported Operating System(s):
Web browser (OS agnostic)About Auctria
Auctria is a cloud-based bidding and auction management solution designed for small and midsize nonprofits. It offers website management, payment processing, bid sheets, donor receipts and reporting functionalities within a suite.
Auctria's website management feature allows users to create custom websites for every bidding event. The website allows users to sell event tickets and manage online registrations. The product also enables users to track information such as donor contacts, auction items and bid amounts.
Auctria features bidder automation, which allows users to manage registration, bid offerings and close-outs. The solution also allows users to manage auction-related documents such as bid sheets, display pages, gift certificates and auction c...
Auction items
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2019
Cäcille from OutRight Action International
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2019
The BEST bang for your buck and more
Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions. There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will
Pros
I loved most everything Auctria has to offer. 1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing. 2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible! 3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone. 4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly. 5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card.
Cons
1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online. I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure.
Response from Auctria
Replied May 2019
Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program. Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to help@auctria.com so we can share more information and more details. Thanks for being our cheerleader and hope all your fundraising goals are surpassed.
September 2020
Quinn from Cat Town
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Fantastic service
We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!!
Pros
The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal. The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature!
Cons
The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use.
Reasons for Choosing Auctria
The batch upload function was our primary reason for choosing Auctria, but in addition to that, the user experience was so much more refined, streamlined, and customizable, and the pricing was much more affordable, so more of our funds went toward our mission.
Reasons for Switching to Auctria
OneCause really messed up my last event, with no way to fix it, and cost 20x more than Auctria. We're a smal organization, so the pricetag was too much for us, but at the time we thought it might increase our revenue from paper bid sheets and wanted to give it a try. Using Auctria was an easy switch because we didn't need the live auction functionality, and now that I've used it, I think we'll continue with Auctria for all events in the future.
Response from Auctria
Replied September 2020
Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most! fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us hello@auctria.com and we can help.
December 2020
John from The Advocacy Telecom Group SWFL
Company Size: 2-10 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
A great vehicle for auctions
Great staff, great product, easy to make changes and have already recommended it to other chapters. Made just under $14,000 which goes to High school culinary programs in SWFL
Pros
When the Florida Restaurant & Lodging Association asked us to find a platform for a charity auction, we researched every major platform, and concluded Auctria was the best bang for the buck. After selecting them, we found it was incredibly user friendly with absolutely no holes in the product. Great platform with complete instructions. Had 1 question I had to contact them for.
Cons
There was not a single flaw that affected our auction, and we had a total of 3 questions by bidders, that were easily answered
Reasons for Choosing Auctria
Functionality, ease of use, support and price/performance made this an easy decision. It was a superior solution by miles
Response from Auctria
Replied December 2020
This review is so helpful, many times prospective buyers will ask us "will my bidders understand...?" Thanks for sharing your experience. Thanks for using Auctria.
August 2019
Anne from iamHeart
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
August 2019
Auctria auction review
We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.
Pros
I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.
Cons
I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part
Response from Auctria
Replied August 2019
Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser. We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us. Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser. Our support team is always nearby, please reachout- hello@auctria.com
December 2020
Andrea from Halton Hills Christian School
Company Size: 11-50 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2020
School virtual auction
Fantastic. Reliable. [SENSITIVE CONTENT HIDDEN] was always available and willing to help
Pros
Easy to use. Reliable customer service.
Cons
We felt that the uploads took a bit longer than expected. No big deal
Reasons for Choosing Auctria
Trial run was easy to access. Feedback from other schools
Response from Auctria
Replied December 2020
Thanks for noting the trial run with Auctria easy to access. Our demo is available to anyone, full version, for unlimited time. We believe this is the best way to test-drive the platform. Thanks for using Auctria, hope this is the first of many years.