Auctria Software


 

Auctria is a cloud-based bidding and auction management solution designed for small and midsize nonprofits. It offers website management, payment processing, bid sheets, donor receipts and reporting functionalities within a suite.

Auctria's website management feature allows users to create custom websites for every bidding event. The website allows users to sell event tickets and manage online registrations. The product also enables users to track information such as donor contacts, auction items and bid amounts.

Auctria features bidder automation, which allows users to manage registration, bid offerings and close-outs. The solution also allows users to manage auction-related documents such as bid sheets, display pages, gift certificates and auction catalogs.

Auctria allows users to manage close-out and handle payments, donations, tickets, products and receipts after events. The solution is able to support a variety of currencies.

 

Auctria - Auction items
 
  • Auctria - Auction items
    Auction items
  • Auctria - Bidder check-in
    Bidder check-in
  • Auctria - Check-out
    Check-out
  • Auctria - Event summary
    Event summary
  • Auctria - Auction website
    Auction website
  • Auctria - Sign-in page
    Sign-in page
Supported Operating System(s):
Web browser (OS agnostic)

112 Reviews of Auctria

 

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Software Advice Reviews (2)
More Reviews (110)

Showing 1-2 of 2

rosie from wonderland developmental center
Specialty: Nonprofits
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Absolutely the best choice for your auction!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very happy with this purchase. This product has been such a great and affordable product for our auction.

Pros

The price is fantastic, and really cannot be beat. The software is intuitive and easy to use. It is cloud based and you can have as many users as you'd like logged in and working on it at one time.

Cons

I really can't think of any issues with this software. Maybe more personalized customer service, should you need it. But in two years we have only had one issue.

Review Source
 
 

Tina from Sherwood Band Boosters
Specialty: Schools
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Exceeded expectations. A somewhat nerdy person can set it up by themselves. Outstanding tech support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It took some time to understand the general layout

Pros

Full functionality, tons of features. Unexpected value. First time user, set up a website, silent auction, ticket sales, raffle. We had 450 people attend our event. With some help from tech support this was manageable. Support was patient, prompt, and even willing to make minor modifications in the software to suit our needs. The event was very successful.

Cons

I had a hard time understanding how to create the website at first. Reading the instructions might have been a good idea before I started.

Review Source
 
 
 
Showing 1-20 of 110

Jennie from Amazon Web Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Auctria was great for our preschool auction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great documentation, easy to use, and good support when it was needed. Also we had a feature request that was very important for our particular group and the team at Auctria was able to get it implemented in time for our auction.

Cons

Auctria met the needs we had for our auction, editing donations submitted online by donors would be a nice feature.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Thanks Jennie for the 10/10 review! Happy to read your auction did well at your school and happy to read Auctria was the tool to make it happen.

As an aside: donations submitted online are not automatic, require your admin approval and once accepted can also be edited like other items, Reach out to us in-app messaging or hello@auctria.com and we can help for next time.

 

Livinio from Camelot Kids and Little Knights
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Camelot Kids and Little Knights Winter Solstice 2018

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it does everything you need, efficiently

Cons

the user interface its not very intuitive.

Review Source: Capterra
 

Sherri from University
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Multi Event User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

generally very good. will continue to use

Pros

Customer support is fantastic
Bid sheets and credit card availability

Cons

reporting can be cumber sum
check out can be confusing
the "clear page" button doesn't exist even though its in the instructions

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Thanks for taking the time to review Auctria. Love reading your experience with customer support is FANTASTIC!

 

Bob from RT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Easy setup

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent, this was our first attempt at an online auction, and it was smooth...wouldn’t do it any other way.

Pros

While there are many configuration parameters, and it spears complex at first, it was easy to setup and configure.

Cons

Need to dive into more config details as we missed adding a sponsor splash for wash of our ads.

Some confusion processing payments after the auction completed . Users had to confirm payment, so not sure if this can be automatic...perhaps in the config.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Thanks for the compliment! --"Excellent, this was our first attempt at an online auction, and it was smooth...wouldn't do it any other way."

Yes, there are lots of features for you to increase the total income. Check out our Auction Fundraising articles for some practical advice. https://www.auctria.com/CAO/Articles

 

Julie from Nurturing Minds in Africa
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Use for 1 or 2 events per year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good experience. The manual is easy to find and customer support responds quickly.

Pros

I use this software for one to three events per year so each time I use it, I have to remind myself. It is easy to pick up and for others on the committee to learn quickly for their needs.

Cons

Sometimes it's not intuitive where to find things such as when you are entering things on a page and get to the bottom expecting to be able to save everything. That isn't always the case. You have to go back to the top left and confirm whatever it is you entered.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

Thanks for using Auctria, and thanks for all the good fundraising work you do! Thanks for the feedback- it is always appreciated.

 

Cheryl from QEH Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Reports need improvement.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We've been using for 3 years now and it's been helpful.

Pros

Ease of payment and bid tracking. I like how you can export data into excel. Easy to change items and bidders.

Cons

The reporting wasn't helpful. There should be a total for the reports, and without the need to export it. A total for each type(live versus silent). It only lists the values, but not the bid or payment values on the dashboard. So it would be helpful if the reporting was more user friendly.
Also, not sure if there is a bid notification feature, or if we can print a bid of so we can notify the users.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Thanks for taking the time to leave this review.

Adding totals to reports is a great feature idea and one we hope to implement in the future.

The auction dashboard currently lists bid & payment values in the Income Summary table on the right, the Item Summary table shows only the item values. There is also an 'Income by item type' report available under Reports -> Financial. You can trigger bid notifications by email and optionally text message when recording bids by checking the 'send item won notification' on the page.

Good luck with all your future fundraising endeavors.

 

Barbara from Encore Productions
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Awesome Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is so user friendly and is easy to navigate between screens

Cons

No complaints. Easy to sign on and use when entering data.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

Well your review title seems it sum it up swiftly "Awesome Software".

Thanks for the detailed feedback on ease of navigation, glad to read it was user friendly on your end.

 

Kris from Hurricanes Sled Hockey
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good support somewhat hard to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Price. Dashboard. All the software would do.

Cons

Figuring out what it would do. Some of the interface.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

Thanks for using Auctria- the Dashboard is one of the most favored features that admins enjoy. Seeing the total items and income all in one place makes it easy to gauge the status of the auction.

 

Michael from Agosto
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Quick to Learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awesome! Ease of use was fantastic. The one question I had about credit card activation was promptly answered within a few hours(email).
There are a lot of features I did not use because of the short amount of time I had before my event. I can’t wait to dig in a bit deeper for my next event.

Pros

I signed up a few weeks ago and was able to get everything configured, including live credit cards configured in less than two weeks.

Cons

Default email statement links did not go to an online pay screen. You could get there but it was a little confusing. I chose to eliminate links and process the payments myself. The email statements served as receipts.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Michael you signed up and ran the auction all in a few weeks- you are superman!! Glad to read that Auctria helped make it happen.

Yes there are lots of features that can help your auction income soar for next time. Reach out to us hello@auctria.com if you want some tips.

 

Lisa from BR Primary School
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

First time user, increased profit by $6000!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Auctria assisted our school with increasing our fundraising profits this year. Last time we did a silent auction on paper and raised $3000, with Auctria we raised over $9000.

Pros

The system was so easy to learn! Great instruction guides to assist when I needed a bit of help with understanding the features of the system.

Cons

I liked everything about Auctria, we will definitely be using it again for our next online auction.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

6000 dollars!!

"First time user, increased profit by $6000"- that's AMAZING. Great work by you and your team Lisa! Thanks so much for sharing your success!

 

Carrie from Canyon Creek Elementary PTA
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Software for Elementary school PTA auction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This was our first year to use an online auction tool prior to our live/silent auction event. After visiting with several auction software companies I had pretty much given up as I decided it just wouldn't fit in our budget. Then someone recommended I check out Auctria--I am so glad I did! I now cannot figure out how more expensive companies get away with it!

Pros

The price and the customer service. Whenever I emailed a question, I would hear back right away.

Cons

I cannot think of a con--great product!

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

When the CON section states "I cannot think of a con--great product!" it makes us proud to provide a comprehensive product at a great value.

YES- we prefer to keep our pricing low so the more of the funds raised stay in your pocket!

Thanks for taking the time to share your experience.

 

Jenny from St Gabriel School
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

A Great Auction Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Purchase this for the first time this year for our auction. Replaced a very old, custom built, Windows-based system. Very easy to learn and upload images. Very easy to add inventory. Created a website but it was very basic. Not able to scroll through images or link tickets to names of families in our system. A good and extremely helpful product, but does need some tweaking. Online guides were helpful.

Pros

Ease of entering new bidders, ease of entering new items, ease of generating reports, and ability to generate forms that took a great deal of time in the past

Cons

Not a lot of flexibility or creativity allowed in making our Auction Website. Very basic website. Also SLOW at checkout due to having to use local internet. Tough learning curve for new checkout cashiers -- most cashiers on the laptops could not get the hang of it. Those cashiers using Ipads did better.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Thanks for taking the time to leave a review.

The bandwidth required for Auctria is relatively low, so Internet speed is typically not a big concern even with multiple cashiers. We encourage a pre-training to avoid on-the-job-night-of learning.

Good luck in all the future fundraising endeavors.

 

Deidre from The Ceres Community Project
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Auctria Software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The online support was great - the Auctria team was quick in their responeses and very helpful. The auction function was great.

Cons

No tutorials to watch. The auction function is great, but the ticketing and table arrangements are difficult to navigate. I spent alot of time re-doing tables and we had a difficult time figuring out how many tickets we had sold vs. reserved tables. There were also a few neuances in the way we listed items for auction that had to be re-done. We were not able to edit the ticket reciept and it was difficult that table host's could not regester their own guest's once they purchased a ticket.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Thanks for taking the time to leave this review. I will relay your compliment regarding the support to the team leader.

 

Paula from St. Mary School
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

St. Mary School Auction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a Catholic school that holds an annual Auction and we have used this software for about five years. We are planning to use more of the online bidding and features next year.

Pros

We find it user friendly, we like all the reports, we like that we can create our own stationery and that more than one user can be on the program. we also like the function that it takes credit cards.

Cons

That with our firewall loading pictures can be difficult. Sizing was a problem and upload window functionality. We would have to exit and restart program.

Review Source: Capterra

  Response: Auctria, Auctria

Date: December 2018

December 2018

 

Thanks for the time out of your day to provide this review. Glad to read you are 5-year user and hope that the auctions help in your fundraising efforts.

Unfortunately some strict content filters occasionally block the service we use for handling image uploads which causes problem for that function. We can provide a list of domains to white-list for your IT group if required. Please reach out to us on email | hello@auctria.com if you want any further information.

 

Barbara from Hospitality and Church Events
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Our Auction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been pleased with the support online. They respond quickly to questions and concerns. Great product!

Pros

It is easy to use and so user friendly once you know the system.

Cons

Some screens do not load up in the most useful way...the online catalog makes the user go back to the beginning each time they bid on an item.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

Barbara- thanks for the feedback regrading online support.

"I have been pleased with the support online. They respond quickly to questions and concerns."

We strive to quickly respond to each and every inquiry in a timely manner.

 

Gray from Northfield Montessori
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Offers tons of value, but could be more user-friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was really pleased. We will certainly be using this again in the future. It helped us achieve more income than we ever have with this event.

Pros

I loved the wide range of features. It gave me all the reports I was looking for, helped me track expenses, made checkout a breeze and helped us track things in a more organized way than ever before.

Cons

It’s reallh hard to find some of the features. They seemed to be binding in places I wouldn’t have thought to look. Also, the silent auction ended up resetting itself after the end time.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

When reading " It helped us achieve more income than we ever have with this event." this makes us smile!!

Congratulations on your event - you are the superstar in making it all happen.

 

Cathy from Lakes Heating and Cooling
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Auctria-Great Value for non-profit .org

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy to use and intuitive. While support is via chat box and documentation the response and assistance was good.

Cons

Customizing graphic outputs was difficult to do and documentation there was limited. Customer service was helpful within the capabilities the software provides.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

Thanks for the review title GREAT VALUE. Auctria strives to keep our fees low so more funds end up in the pocket of the non-profit!

Our flat pricing and licensing combined with NO performance fees helps your cause reach the fundraising goals faster.

Thanks Cathy for the 10/10 and taking the time to share your feedback.

 


November 2018

November 2018

Auction & Appetizers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A very pleasant experience

Pros

User friendly and many features. Being able to generate email statements, and make changes after the event with user errors, is a nice feature. Also, being able to enter item descriptions, with images is a bonus.

Cons

Not being able to call a person. Two hours is a quick online response, but when we were training, we needed immediate answers.

Also, have not picked up on how to print reports. Probably user error.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

Thanks for the review and 10/10 Likelihood to Recommend Auctria.

Glad to read you use the multiple images with item descriptions. We have found the more images shown- the higher the bids tend to be.

You are correct, our help is available online within the app or email and we are constantly monitoring the and responding to the help requests. This keeps our costs low and the savings is passed along to groups so more dollars flow to your fundraising efforts. The more money for all the great causes makes everyone happy!

 

Jay from St Charles
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Dinner Auction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This our 3rd year using the software for our Dinner Auction. It has made this event much much easier to administrate. Great program

Pros

The ability to arrange donated items individually or group them in baskets

Cons

The connection between the website application and normal software could use some tweaks

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

3rd year using Auctria! Thanks for the confidence in the product.

Glad to read you enjoy the flexibility of grouping items or listing individually. We find that the admins are great at knowing what the audience will bid on. Sometimes baskets are better, sometimes stand-alone fetch higher bids.

Not quite sure what you are referring to as connection between website application and normal software since the entire program is web-based. Please email hello@auctria.com so we can help make your experience even better.

 

Christy from Trinity Lutheran church
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

First time users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to check out multiple buyers at the same time!

Cons

Maybe a tutorial would be nice. If there was one, i didn't see it.

Review Source: Capterra

  Response: Auctria, Auctria

Date: November 2018

November 2018

 

Thanks Christy for taking the time to review Auctria.

We are proud to earn 10/10.The bulk checkout is a HUGE time saver for all the fundraising groups; so happy to read that was one of your favorite features too.

Regarding the tutorials we do a have a few instructional videos that might help next time around. Reach out to us hello@auctria.com and we can send you the direct links.