All Asset Panda Reviews
1-25 of 1,378 Reviews
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Paul
51 - 200 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed May 2021
New Client to Asset Panda
James
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Asset Panda solved the impossible.
We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!
PROSWe had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.
CONSSome of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.
Vendor Response
Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat. Thank you for the opportunity to serve you.
Replied September 2018
Cody
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
2021 Review
So far I love it, it was allot of work to get it to where it is now but now that its set up its made my life and other IT coworkers job so easy.
PROSOnce setup it is very easy to use and way less paper work envloved.
CONSIn our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user. So in summary I would love to see a global home page option for users templates.
Reason for choosing Asset Panda
More features and we didn't need to buy any scanning hardware.
Reasons for switching to Asset Panda
System was outdated and we tested the new cloud Redbeam and it was lacking tons of features that Asset Panda had.
Vendor Response
Hi Cody, we appreciate writing a review on the Asset Panda platform. We are sending your comments about global home page to our product team. They will reach out to better understand the comment and the desired functionality. Thank you for the opportunity to serve you.
Replied December 2021
Cherrelle
Computer & Network Security, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed April 2019
Chattahoochee Valley Libraries' (IT) Asset Panda Reveiw
Overall I do enjoy using Asset Panda. It has been a great help with organizing our assets. Some of the cons I listed makes the process a little more tedious to use but the bones of the product are pretty good.
PROS- there is a mobile app - the attachment tab's options (image, doc, video, voice notes) - change history - timestamps
CONS- There used to be an option to click over to the next asset when you had a group of assets pulled up from the filtered search. It would be nice to be able to do that again without having to click on the asset tab again and then click on the asset to open it. - Clicking on the check tabs don't really do anything. You can't open up the assets in groups. - The scanner option on the mobile able is a little glitchy. You can't really adjust the focus to get a better scan of the barcode or tap the screen for autofocus. I have to move my camera back and forth for the focus. - Working with the tag generator can be a little complicated too at times when your first starting out without a template.
Vendor Response
Hi Cherrelle, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We sent your comments to our product team for review. They will reach out to make sure we know your thoughts exactly. Also, we are in the process of building a new barcode scanning experience and barcode generator. We think you will love the new updates. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.
Replied April 2019
Kaitlyn
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
S&R Asset Panda Review
We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last. The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!
CONSWe like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation. Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.
Reasons for switching to Asset Panda
ToolHound software was unable to meet our needs and not user friendly. Very old software that wasn't very adaptable and couldn't run reports or have our site staff scanning tools without purchasing multiple scanners.
Vendor Response
Hi Kaitlyn, we appreciate your writing a review on the Asset Panda platform. We love that you are using both phones and tablets on site to keep track of your tools. We have several major projects in the works updating the mobile apps to the latest technology and adding new functionality that will make the experience even better. Also, we will be introducing advanced reservations to the world in December. The new functionality is the result of client feedback and our internal research to help people get must more sophisticated reservation and reporting capabilities. In addition we are investing heavily in the speed and overall performance of the application to make it even faster and more reliable even in the most extreme work environments. Thank you for the opportunity to serve you.
Replied November 2020
Douglas
Mental Health Care, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2020
Asset Panda Review from Financial Director / Nerd
We have not experienced any difficulty with the availability of the product (downtime) and think the flexibility is the strength of the software. The import feature works very well and reporting is very intuitive. We still have a way to go with implementing some of the finer points of the software namely bar coding. We were also implementing a new EHR and Accounting software at the time which reduced some of the features we did not implement.
PROSThe ability to customize the fields and change them to fit your needs. It was a SaaS type solution and not terminal based on local servers. We also have accounting software, document management software, and Electronic Medical Record software and we have the least amount of issues with Asset Panda.
CONSSupport is mostly thru emails, but this is true of our EMR software as well, which is the primary software most of our employees use everyday. Therefore, what I dislike a little is more of an industry trend. The positive side of it is assistance is documented. Actually, we haven't had to use support that much.
Reason for choosing Asset Panda
The alternative product offered discount to Non-Profits so it was a more cost effective solution, however, everything being equal I preferred Asset Panda based on features. Asset Panda worked with us on price and removed that as a barrier. I also was impressed with some of the large companies using the product, which I suspect had more complex scenarios than ours.
Vendor Response
Hi Douglas, we appreciate your writing a review on the Asset Panda platform. If anything comes up we can help with please refer to our comprehensive knowledge base and reach out to our World-Class client success team. Thank you for the opportunity to serve you.
Replied February 2020
Josh
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Asset Panda - An amazing asset tracking and inventory system
Overall my experience has been amazing. One of the big selling points for us was the customer service, everyone we have spoken with has been extremely helpful and welcoming. If I log a job someone will respond in 24 hours and that is amazing, I have not been turned away for anything I have asked, and everyone is genuinely interested in what I have to say or ask. The software itself is great as well, so easy to use and the best bit is the software is provided so you as the user can set it up to run the way you want it to. Asset Panda does not force using the software in a particular way onto you - we did not find any other supplier who offered this.
PROSCustomisation is amazing and so simple Replication is extremely simple and covers everything you need Group scanning and changing of asset information Actions to update assets automatically - your options are endless! Reporting is simple and can be set up to check anything you want The support is extremely quick to respond even with the time difference between Australia and Texas All staff we have dealt with have been amazing and extremely helpful
CONSThere are still bits and pieces which need to be developed correctly, nothing to stop using the software by any means! Slight delay in loading assets and configuration pages, however not long to the point where it is frustrating
Reason for choosing Asset Panda
The way it looked, the way it felt when using the software, the customisation available, and the amount of functionality Asset Panda has in comparison.
Reasons for switching to Asset Panda
We needed something better to manage the assets we use within our organisation and it needed to be used across multiple areas with auditing. MS Access was OK however so much harder to customise compared to Asset Panda
Vendor Response
Hi Josh, we appreciate you writing a review on the Asset Panda platform. We love that you are creating the exact workflows and usage parameters that you want. We find that if the platform becomes your configuration your users will use it and your business will become more efficient. If anything comes up we can help you with please reach out to our World Class Support Team. Thank you for the opportunity to serve you.
Replied October 2019
Emily
Research, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Refreshingly easy to implement and use
We are very impressed. Asset Panda has made a once painful annual audit of materials much less painful and much easier to resolve. The development team is amazing and will work with you to set up your installation to match your needs. And, customer care after the fact is great! They have regular check ins and are very responsive to any difficulties you may have.
PROSEase of use! I am working with a team that has different levels of technical capabilities and have had no issues with training these users.
CONSThe app is a little wonky to use. It is not quite as intuitive as the web-based software.
Reason for choosing Asset Panda
While the other systems work well for other organizations, they weren't customizable or flexible enough to meet our needs. Also, the price point allowed us, as a smaller company, to jump forward in how we account for our assets.
Reasons for switching to Asset Panda
Tracking and accountability were a nightmare in our old spreadsheet. The yearly audit became my responsibility and I knew we could not carry on as we had been, especially with greater requirements from our contract sponsors. Asset Panda provided ease of use as well as greater accountability.
Vendor Response
Hi Emily, we appreciate you writing a review on the Asset Panda platform. We are always looking for ways to innovate so any comments you have on how we can improve are appreciated. If you need help please check out our knowledge base or contact our World Class Client Success team. Thank you for the opportunity to serve you.
Replied October 2019
Kerri
Libraries, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
One of the most User Friendly applications around.
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have found the everyone in the company to be very helpful, knowledgeable and responsive.
PROSI love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.
CONSThe only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.
Reason for choosing Asset Panda
We decided Asset Panda was the best fit for many reasons. The mobile app was very important. We wanted to move to the cloud. The ability to import my data easily though a CSV file was a major bonus. US based customer service was extremely important to me as well. While Asset Panda was not the lowest price, it did seem to be the best value.
Reasons for switching to Asset Panda
TrackIt had been the example of exemplary customer service and a wonderful product. The company had been purchased by BMC and it all went downhill. The biggest issue was after updating the software to solve a problem, my database became unstable and was losing integrity. I lost an incredible amount of data. Customer service became horrible. It was outsourced and I found the technicians to be accusatory and sexist. After I caught the customer service manager in a blatant lie, I knew it was time to move on.
Vendor Response
Hi Kerri, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.
Replied July 2019
Stefan
Import and Export, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2023
User Friendly & Simple Tool
Great assist management software. I love how easy and simple it is to use and carry out tasks.
CONSSessions time out way too fast, while viewing a report the page times out and takes you back to the start
Vendor Response
Hi Stefan, we appreciate you writing a review on the Asset Panda platform. The time our sessions are set by user in the admin portal. You can select whatever time frame works for you. Thank you for the opportunity to serve you.
Replied May 2023
Keith
Religious Institutions, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Review
Asset panda was finally able to solve our teams inability to keep our inventory up to date. The biggest win was the ability to use our mobile phones to update the inventory on the fly. Our old system required using a special device to read the asset tags.
PROSMy Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!
CONSMy least favorite part of the software is the look and design. It is a little out dated looking compared to other inventory systems.
Reason for choosing Asset Panda
We liked the options of asset panda and the fact it was all cloud based.
Reasons for switching to Asset Panda
The mobile app didn't work well enough to keep up with the inventory while out and about.
Vendor Response
Hi Keith, we appreciate you writing a review on the Asset Panda platform. We are in the process of updating our UI. Be on the lookout out for updates throughout next year. If anything comes up we can help with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.
Replied October 2019
Rafi
Verified reviewer
Apparel & Fashion, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Asset Panda
Well experience
PROSComprehensive reporting and analytics: Asset Panda offers advanced reporting capabilities and analytics for assets, allowing companies to gain valuable insights into asset usage and performance and achieve necessary improvements.
CONSCost: Depending on the size of the organization and the specific needs, the pricing of Asset Panda may be considered relatively high for some businesses, especially for small or budget-constrained companies.
Vendor Response
Hi Rafi, we appreciate your writing a review on the Asset Panda platform. Your feedback is incredibly valuable to us, and we truly appreciate your contribution. Thank you for the opportunity to serve you.
Replied May 2023
Khalid
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
one of the best ASSET TRACKING tool
My overall experience with app/software/SAAS can be summed in the follwing points: A. The given app/software/SAAS has been solving the following business problems : - inventory storage - solved wasteful write-off of assets - provides detailed lsit of assets assigned to the user - aids in hardware refresh - provides straight line depreciation B. i have been able to realize the following benefits with the help of the given app/software/SAAS : - ability to put serial number on all equipments - saved lot of money by asset tracking - put all assets in its place - allows to get back assets from users leaving the country - adding of multiple categories.
PROSi found the following features as most impactful: - asset tracking -asset organisation - asset location finding using GPS - anywhere tracking based on cloud. - assets marked using e-signature Yes the product is quite easy to use for: - cloud based application - mobile based asset tracking - uploading pictures, documents and quotes of an asset - tracking and adding of non-depreciable assets - Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..
CONSI found the following features that were either missing or could be improved: - search function could be improved - confusing security sign in - configuration of images - mobile bar-coded scanner I found the following features or aspects of the product that are difficult to use: - impossible to know double posting of assets - difficult to setup users - organisation of images gets difficult - problematic setup of SSO - time-out settings No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.
Vendor Response
Hi Kahlid, we appreciate you writing a review on the Asset Panda platform. We love the depth of the content. We will be sharing the review with our Product team to discuss further. Thank you for the opportunity to serve you.
Replied October 2022
Tiffany
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2021
Customer Review
We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.
CONSIt would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.
Reason for choosing Asset Panda
We chose Asset Panda for their flexibility and customization options.
Reasons for switching to Asset Panda
Wanted a more modern and smooth experience for both technicians and end users.
Vendor Response
Hi Tiffany, we appreciate your writing a review on the Asset Panda Platform. We are glad the ability to customize your work orders is making a huge difference for you. We will ask a team member to reach out to discuss preventative maintenance as we have a large number of clients configure the platform to accomplish that task as well. We appreciate the opportunity to serve you.
Replied July 2021
Joey
Utilities, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
New Life with Asset Panda
Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.
PROSCustomization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.
CONSOn the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.
Reason for choosing Asset Panda
Had more of what we were looking for in a complete package with the ability to have a help desk /IT Ticketing system also.
Vendor Response
Hi Joey, we appreciate you writing a review on the Asset Panda Highly configurable platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.
Replied August 2019
June
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Recently Renewed
Having Asset Panda makes us feel secure in knowing the who, what, where and when of any product in our system.
PROSEveryone has access to view the same information with pinpoint accuracy of past and future loans.
CONSSometimes there are system glitches and/or I don't receive my reports. But 4 out of 5 times Asset Panda is aware and makes me aware of the issue.
Reason for choosing Asset Panda
It's nice to have the ability to create elements to help you do what you need to do.
Reasons for switching to Asset Panda
Because both of the above did not offer the flexibility of use (EZ Office) and automatic reporting functions (Excel).
Vendor Response
Hi June, we appreciate writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
Replied December 2021
Jayna
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Asset Panda Rocks!
Honestly, the software program is amazing, hands down. We've had it for 3+ years and we are still learning new things it can do. However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email. I've reached out with questions and received a personalized video recorded by my agent back walking me step by step through how exactly to accomplish my goal in my account.
PROSThe ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does. We are contractors that help with managing equipment for multiple government agencies on multiple projects, and being able to easily sort and identify assets has been lifesaving. The fact that work orders and consumables can also be captured all in the same software program makes Asset Panda a one stop shop for everything we need.
CONSIt's not the software program's fault, but we have absolutely awful cell phone service on many of our project sites, so we don't often get the chance to use the mobile app. We have just reached out about compatible bar code readers so hopefully we can still make sure of some of the mobile functions in the future.
Reason for choosing Asset Panda
Asset Panda was the best value for the money and we loved that it was all cloud based and extremely user friendly. The customization is phenomenal and the reporting function is better than any of the other products we looked at.
Vendor Response
Hi Jayna, we appreciate your writing a review on the Asset Panda Platform. We love that you are using the configurability of the platform to match your exact business use cases. The ability to continually adapt the workflow to your business as it changes over time is the core idea around the design. Also, we have some good news for you. We are prototyping of-line mode right now on the mobile apps. I would expect to be able to work off-line in the coming months. We would love it if you would join our Bamboo Crew on Facebook and exchange ideas with other clients. Thank you for the opportunity to serve you.
Replied September 2020
Kristian
Program Development, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
My preferred choice for asset tracking and management software
Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.
CONSCustomizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.
Vendor Response
Hi Kristian, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.
Replied April 2023
Patrick
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Asset Panda is an exceptional tool for our company!
Asset management that keeps our operations streamlined and saves us money.
PROSExcellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.
CONSThe only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.
Vendor Response
Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.
Replied June 2018
Michael
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Solid flexible choice
We get a lot of use from the data that we have in the system. We like having access to the data in the phone app, and using the barcode scan options save time. It's been a great decision to move forward with this tool, and it continues to improve and do more for us.
PROSThis software is highly customizable, and has grown increasingly more robust over the last couple of years. It was easy for us to import all our old data and get started. We use it to track computer assets and inventory, and we have been able to tweak the setup to make it work better for us over the last 3 years as we learn more about what it can do, and what we need from the software.
CONSThere are some times in the screens were you can accidentally make changes to your whole inventory, rather than just a few items, and it's not really clear that would happen. They are working to improve that process, but that's been our biggest problem.
Reasons for switching to Asset Panda
SDE was long unsupported and we were transitioning away from it to Zendesk. We started looking at AP because it can connect to Zendesk, and we like a lot of the features and options with the software.
Vendor Response
Hi Michael, we appreciate you writing a review on the Asset Panda platform. We want to set a call to go through user permission details to help you with changes. Thank you for the opportunity to serve you.
Replied June 2022
Alex
Environmental Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
The setup process was very painless. Asset Panda helped us to develop the functionality we needed
Easy cataloguing of all company assets and user friendly software that can be accessed by all staff. Allowed a live system of equipment availability to be developed. In future will allow us to perform rapid audits and maintenance of equipment and fleet.
PROSEasy to view all assets and their availability in an overview page. Group check out function very useful and time saving. Barcode scanner very responsive even using part of the barcode or when under a semi transparent surface. Addition of new assets and use of software very easy. Barcode generation very simple. When searching for a project it was very handy to only have to input part of the project name Addition of new projects and employees very easy. I've included a few cons but these are all minor. They don't mean to demean the software as it is very good, they are simply little observations that, with some minor tweaks could iron out a few issues I have had with the software personally.
CONSCreation of some forms/actions/calendars quite difficult and had to resort to technical support. It is hoped that, over time, competence will develop and so will ease of use. On the app, when scrolling through assets, unless you scroll very straight the side menu opens to reveal favourites, groups, tools etc. Filter function for assets is a little temperamental - filtering by category e.g. iPad required IPAD to be typed, this is a little frustrating and it would be helpful that by typing ipad, iPad or IPAD if you could obtain the same result that would be much easier. Similarly, when searching for an asset without using filters, if the item cannot be found due to minor discrepancies with the text, the system does not seem to allow a return to the list of assets.
Vendor Response
Hi Alex, we appreciate you writing a review on the Asset Panda platform. We love the detailed feedback and have forwarded to our Product Team. If anything comes up we can help with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.
Replied July 2018
Mark
Verified reviewer
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great Inventory Tool
The onboarding process was excellent and customer support has been very responsive so far. Pretty positive experience with Asset Panda as a company.
PROSWe love this tool for our asset management. We are a school with a 1:1 chromebook program and keeping track of loaner equipment and repairs is a tall task. Asset Panda has helped us streamline the system and keep tabs on where everything is and what state it's in. We use the report tool features daily to track students who have loaned equipment due to repairs or forgetting their own devices. This has reduced our overall repair rates and decreased the number of devices lost due to theft and student negligence. The interface is clean and reasonably intuitive. We also use the Google sync and Device Management tools and both of those are working well for us. For inventory purposes, it's a very solid tool.
CONSI wish some features were easier to do on the main screen. Since we have a high volume of daily loaners, it would be nice to check in and out equipment with one click from the main screen. We also tried the help desk module, but ended up going with Spiceworks instead. The help desk works as a way of tracking repair orders, but that functionality is also covered in the main inventory tool. We were looking for a help desk that would provide communication back and forth with our school stakeholders (staff and students). Also, I wish the Google Device Management tool had bidirectional syncing. As it stands that feature works very well; that is just more of a wish list feature.
Vendor Response
Hi Mark, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.
Replied June 2019
Ziggy
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Asset Management simplified and cusomized
Overall, I am happy with Asset Panda and its features. I look forward to seeing it grow with additional options for reporting specifically.
PROSI like that you are able to design all aspects of the asset tracking functions for your company. I am able to customize the fields of data, types of data, structure of fields, who can access which features, and more to fit the needs of our organization
CONSThat I am not able to customize the reports easier. Also, that I do not have database access to simply write the queries myself. Also, I do not like that we are not notified of roadmaps for development and have limited input as to the features that are prioritized for our company. I understand that development has limited time and people, but would like to participate in a small customer focus group that meets quarterly to discuss the future of Asset Panda.
Reason for choosing Asset Panda
Again, ease of use, customization of data types and fields.
Reasons for switching to Asset Panda
Cost and features. We moved imaging and patching out of our Altiris solution, so only Asset tracking is needed.
Vendor Response
Hi Ziggy, we appreciate your writing a review on the Asset Panda platform. We are continually innovating the platform. Be on the lookout for improvements designed to make your life easier. Thank you for the opportunity to serve you.
Replied September 2021
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Very robust system that continues to improve as needs come up.
Easier tracking of equipment, ability to note damages to equipment, ability to report equipment as stolen, ect.
PROSWhat I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.
CONSAs with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.
Vendor Response
We appreciate you writing a review on the Asset Panda platform. We have worked hard to continually innovate our platform to meet the needs of our clients. We do not work in offline mode primarily for our clients security. If you have additional ideas on things you would like the platform do please let us know. Thank you for the opportunity to serve you.
Replied August 2018
Brittney
Wireless, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
Tailored to my company
We were looking for a photo catalog of all the items we had in stock. We do weekly events in multiple locations and we were looking for a way to keep track of what was being sent out to the events and track what was returned. Considering that we were going to hand out little giveaway items we would send out 100 items but we might not give away all of it. Some of it would be returned and have to be added back into inventory. That simple task was just not possible with other inventory systems we tried. We also were looking for something that included a photo. Our promotional inventory has multiple items that can be labeled the same but are different. ie, Pens vs Stylus pens or Plastic cups vs tumbler cups. It was very nice to be able to see a photo of what the item was. Again, this was a feature that other inventory systems were not capable of doing. I love that once the initial set up is in place that we are trained how to alter any aspect of the way our program is displayed and operates. We decide how our program functions. It is completely customizable. I am super impressed how much freedom this program gives us and is well worth the money to invest in. I was able to take care of 6 different monthly or weekly tasks with this 1 program. Now what use to take me nearly a week to complete I can complete in a day. This program is incredible! My only hang up is that it does take some poking around and a lot of trials and error to get the hang of. If you are not computer literate it may take you quite a while to understand how this works. It's very technical on the back end although when the back end is set up it is very user friendly.
PROSCompletely customizable pulls customized reports has the option of a photo displayed The calendar feature is extremely helpful
CONSNot necessarily a con but it is very technical on the back end. Building the program is the most difficult part. Although, it did get me well acquainted with how the entire system works. I'm glad you start us off with people who can walk us through.
Vendor Response
Hi Brittney, we appreciate you taking the time to review Asset Panda. If anything comes up we can help you with please let us know. Also, keep the product feedback coming. We love it! Our clients suggestions drive our product. Thank you for the opportunity to work with you.
Replied January 2017