Our Internal Audit team usually faced challenges in collating information culled out of Internal Audit reports received in large numbers from across the chain, for presenting to the stakeholders; till the time we installed LASER Internal Audit reporting systems (LARS) two years ago. LARS today provides us features to help analyze & pinpoint common process glitches across the chain as observed by our IA teams across the country. It also gave us the ability to remotely monitor Internal Audit project progress and closure. Moreover, its provides an interface online with the Auditee, to seek their replies for all exceptions raised by the Internal Auditors. Their proactive approach to hunt for improvements in the existing modules for new upgrades in the existing software is a great value add. We also had the privilege to work with the LASER's development team to develop the IFCS module for the Internal Audit profession in line with the requirements of the Companies Act 2013, named Laser Internal Control Manager (LICM); this module has helped us in uploading our SSL Group's Internal Controls documented and seek control self-assessment (CSA) from Business Process Owners for the same, backed by requisite evidence as well;

Nothing bad about this software, It is the simplest software to implement for our size of organizations have more than 300 stores across INDIA.

It is meeting our requirement very well. It is perfect for us with Audit team of 30 -35 resources.

It is user friendly, this can be easily be share with multiple cross function like quality, vigilance etc. for multi use and centralized documentation. It is value for money

Not really at this stage. Overall display to reviewer (work paper and finding) can be improved

It is possible to create Audit working papers repository for future reference.

It is very useful for creating working papers and maintaining audit trail of future reference. Review is possible through internet facility.

Draft audit is too lengthily and there fore it is not possible to connect with process owners. Open audit recommendations ARS.

The tool is user friendly and the master setup feature is quite easy. The team at backend is technically competent and hence customizations are easy and can be timely implemented. Tool has an excellent workflow audit management system and allows data / information repository with a vide range of data type, including emails. The tool enables audit workflow to be managed either in online or offline mode which can be helpful sometimes. Licensing is based on count of auditors rather than on count of users / auditee and hence it becomes competitively priced wherein manpower count is quite large. Bulk data import is feature is available. Most of the output is available for export in excel format from the tool. Alerts and notifications are inbuilt and can be enabled / disabled as per requirement.

The tool does not have any inbuilt data analytic feature. Some of the features and output information cannot be customized. This tool is not suggested for organization wherein multiple audit/ review team exist, since different requirements of teams cannot be built into one client system.

A lot of benefits we got from this software 1) Saving in time and effort 2) Helps speedier implementation of audit recommendations 3) Due 2 above, it helps increasing operational efficiency in the entire group

I like the following benefits the most: 1) Saving in time and effort: Earlier we were spending lot of time in compiling observations in Excel for following-up implementation. Now it is readily available in LARS 2) Because of LARS now there is a lot more auditees have been involved, resulting into speedier action plan updation and finally resulting into increase in operational efficiency by implementing audit recommendations 3) Auto follow-up of implementation of audit observations feature of LARS is very good 4) Excellent support from LARS team

The way we follow-up the implementation of audit observations is different than what has been generally followed in Indian companies, because of this there is lot of customization is required. However, due to very good support customization is happening as we want. Except some teething problems and some more customization is yet to be done, we are satisfied with the product.

it has standardize reporting template with audit programmes and significantly improved our time management of our audit projects.

Easy to understand and use and improve in terms of reporting though, there were few hicupps when we started using the system back in 2015. Since then up to now the system has given us an insight into what we can archieve and most notable part of it was keeping our auditees on their toes to appropriately address their observations addressed to them.

The exporting of reports from LARS to word format where sometimes the letters and the formats are different and not in line, however we all have improved in this area.

It is amenable to change and the response on any request is very quick. Other functions in our organisation liked the follow up mechanism so much that they wished to use it for their requirements. The reports generated are also changed to suit our requirements as and when there is a new requirement.

Do not have any thing which we do not like about the software. While issuing the reports if we have a multiple selection it could be a good feature instead of issuing one report at a time.

Overall it is good software for

Fully customisable, simple workflow and gives full lifecycle on audit ,risk and internal controls management.

Gui and limitation in number of fields beyond certain value which is predefined however it is not a showstoppers

A total solution for audit requirements Time saving and easy to use . We have more than 500 users using Lars every day .

Easy to understand and use . We are able to generate 3000 reports in a year and consolidate data in less time . Excellent support and flexible in customisation.

We like it all . Future we have to explore the possibility of offline mobile applications and GPS tracker and use of AI

Excellent partner to work with.

The team is very approachable and they understand the user needs very well. Excellent support system. [SENSITIVE CONTENT HIDDEN] is very approachable. We never had any downtime of the software. Multiple users can use this without any difficulty.

Analytics and better dashboard services can be provided.

Ease of use for auditors and auditors in terms of recording audit observations, obtaining responses and reporting results. Eliminates the need for emails and usage of 'Word' or 'Excel'. Compatible to all types of organisations. Acts a repository where information can be easily retrievable.

When exported, formatting can be better. This consumes time. Should have facility to directly export to ppt.

Complete Audit management solution for HMEL is implemented using LARS software with minimal customization

User Friendly,Apt solution for Audit Management,Complete end-end Audit Cycle (planning,tracking and closure),Supportive vendor

There are no as such cons about this product as whatever customization required is achieved

Excellent!!

First of all customer support was excellent during implementation and even currently. It has features and options available which can most suited for any large scale organisation. Very user friendly as staff of each managerial level understood it rightly and working on it. Customization of different options was made easy and executed effectively. A great product to be used.

Nothing as such. Its being used by auditee, auditors and management with no difficulty.

good and user friendly

More features of graphical representation of data as similar to tableua or power BI..more reports to be deployed or developed

performance and user friendly resoliving of issues

Very good, easy to use, easy to train and most important is technical support

The tracking system and data request feature.

More options need for testing template specially for compliance audit

I am satisficed with the end product

Flexibility to customize and quick deployment.

Old UI/UX and Less no of data points to capture granular details.