All VSight Remote Reviews
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Louis
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Vsight saved our overseas technical support!
When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.
PROSThere's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.
CONSNone. This application met our every needs for remote technical support.
Reasons for switching to VSight Remote
Video calls can't fulfill the needs of understanding the situation on site remotely.
Oğuz
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Fast, Easy and Flexible
It decreases travel costs, decrease problem solving time and eliminates misunderstandings.
PROSThis is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.
CONSCAD data integration may be an asset to add.
Doruk
Machinery, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Impression
Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side
CONSNone. Satisfied as package. Proved it is quality
Dima
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
VSight helped us solve long-lasting maintenance issues
With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.
CONSIMO the product would benefit after having a touch of experienced designer here and there
Vendor Response
Thanks for your valuable review!
Replied December 2020
Deniz
Automotive, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
my remote assistant
It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.
PROSWorking on 3D Model in software, Using the AR + feature, Language option
CONSI wish there were more icon options in the standard.
Reason for choosing VSight Remote
Easy to use and includes many options to work with
Eduard
Food Production, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Surprised how stable the product is.
If you compare with most competitors it’s a really service, response and hight quality solution for enterprises
PROSEasy of use, stability, no bugs, quick responses, easy onboarding, unique features.
CONSDesign. Guys doing well and always improve so not much to say here.
Vendor Response
Thanks for your valuable review!
Replied December 2020
Edi
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
VSight
Excellent support from VSight on setting up. Easily integrated to our business Ease of use. Security. Robustness.
CONSOverall nothing. I would like to have more integrations with other softwares.
Reason for choosing VSight Remote
Quality of service
Mustafa
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Perfect Solution for Remote Work
Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.
CONSThere are lots of abilities and we used most of them.
Vendor Response
Thanks for your valuable review!
Replied December 2020
Fatih
Automotive, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Helply Software
It is very easy to use and help us to remote our service support for customers.
CONSInternet connection quality is effect on using software.
Furkan
Machinery, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
About the experience
It's very useful.
PROSImage quality and system interface in video call
CONSIt should have teamviewer and whatsapp integration.
Miguel
Verified reviewer
Telecommunications, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2023
Uso remoto
Permite realizar reuniones remotas con rapidez, seguridad y facilidad. Esto permite a las empresas conectarse con sus equipos de forma rápida y eficiente, reduciendo el tiempo de inactividad y permitiendo a los equipos trabajar más productivamente.
CONSEn ocasiones es difícil de usar. En ocasiones la aplicación no se sincroniza con el dispositivo, lo que dificulta su uso. Además, la aplicación no es tan intuitiva