All Turis Reviews
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Christian
Verified reviewer
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great product and customer service
great, they listen and help with any problem directly
PROSFantastic implentation team and it has really helped us delegate customer order handling to relevant agents. Also visualizing the full assortment to the customers creates automated upsell.
CONSI see the potential for additional functionality as a bonus
Troels
Furniture, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Turis + MOEBE
We have a much better order flow after we use Turis, fewer wrong orders because of better communication, and it is much easier to communicate an out-stock situation.
PROSThe front end is easy for our customers to use, and the mail flow after placing an order is an excellent service and very manageable. The onboarding process was straightforward, with excellent service from the Turis team.
CONSThe platform is not difficult to use at all. It could be great with some more data/KPI, average sale pr. retailer, how often are the retailer using the platform, etc.
Reason for choosing Turis
A great introduction to the product from the sales team. The pricing of the product was also great. Overall the product had all the features that we needed.
Anna
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2021
?
Great support - very nice and friendly customer service. Seems like professional and smart team behind the platform but it's just not complete enough yet.
PROSFront-end for B2B customers is nice and easy to navigate. Looks like a webshop. As a business owner the platform doesn't offer enough features and needs to be combined with other platforms. If features are added and dashboard/reports are offered it will suffice, but in its current state I am hesitant as to renew for another year.
CONSUnfortunately it very much feels like we still work in a beta version. don't think the customers notice too much though.
Reason for choosing Turis
Price and recommendation - got a nice impression of the team after our first meeting and needed a platform ASAP. The team was super service oriented and helped a lot to have us up and running and integrated with our warehouse (realise this isn't standard procedure).
Peter
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Turis has been an upgrade for our business
Our overall experience with Turis could not be better. One of the key needs that we needed when looking for the right software is that we would get the support when needed. The Turis team is always on standby through the chat. All questions are always clearly answered. It is not just some auto bot that sends you a link which you will need to decipher. The service that I was searching for is exactly what Turis is offering. Everything within Turis seems streamlined!
PROSThe software in general is impactful. It is easy to use and the look and feel is of todays world. It is just straightforward with no complicated difficult processes that need to be followed. It is easy to upload product data and very easy for our customers to place orders. Our next move within Turis to have a direct connection with our B2C Shopify webshop. Can't wait!
CONSThis software package fulfils all our needs.
Reasons for switching to Turis
The customer service we were receiving was not below average. Their chat lines are only open on US times zone. The software was heavy with a lot of possibilities of which we did not use / needed. A lot of functionalities that look good on paper but on reality did not work for us. Importing products cause a lot of issues and had a lot of bugs. 2x seasons in a row that we had issues due to their own bug in the system when importing our product data base.
Sjoerd
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
TURIS for Riffle / Snoozebaby
thanks to the outstanding support from [sensitive content hidden], TURIS gave us the platform we were looking for. and with their mentalityu of continueous improvement, TURIS will be better and better.
PROSthe thought behind is brilliant. it is exactly what a (fashion)brand would need. of course, since it is relatively new, there are parts that require further development but that is the good thing about TURIS. any comment (no matter how many) is taken serious. if they can work on it, they will. if it is a bigger development, it will be put on a list. sooner or later all suggestions and ideas will be incorporated making TURIS better every day
CONSthe more you work with TURIS, the better you understand it. and also what features are needed. some issues seem not logic or certain functionality sometimes seem lacking. but if you share these requirement and ideas, for sure they will be taken care of. we were disappointed in the speed of TURIS but they have dealt with it in a good way quickly!
Reason for choosing Turis
TURIS has a flat fee and no commission over sales. they constantly improve and listen carefully to input.
Reasons for switching to Turis
the previous b2b plug did not work well for us as we use a lot of skus (with sizes) and that platform did not coop well. TURIS does.
Jaana
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Great tool that has helped reduce hours of manual labour!
The support we got in set-up and still receive on a weekly basis if we have questions is fantastic. The team are great at hearing out our ideas and wishes, prioritizing them well and executing. We love that it's not set in stone and can be so versatile towards our needs.
PROSThe software is super intuitive - for us as Admins but also for our customers, the Users. We were prepared to create an instruction manual but it wasn't necessary! The customers just naturally picked up what was needed and how it worked. I can't talk for the IT side but the general set-up was very smooth and straight forward.
CONSThe ability to create more specific vouchers (and more complicated promotions) would be a great addition.
Reasons for switching to Turis
More personalized, our previous set-up was not working and we didn't have the internal resources to take care.
Simon
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
An agile company with focus on essential features
The support is outstanding. It's been easy to set up and get started with their onboarding and the software's ease of use. The customisation of order handling and integrations is very nice.
PROSThe customer service is extremely good. They listen and adjust whenever we have inquiries about missing or changes to features. Their onboarding process is very personal, friendly and to the point. Where we've accounted other software's onboarding processes becoming too automatic or starts with unnecessary information that looses our interest. We are assigned an account manager but has been in contact with both owners. When we are met with missing features that requires extensive manual labor they will do it for us or find a solution.
CONSWe sometimes get the impression that the company is still new, and lacks some less important features that is would be 'nice to have'. But so far all the features we have asked about are under development or in the pipeline.
Janina
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Customer centric team, great value for money, easy to use software
Very helpful team, very open and responsive to feedback. The platform is easy to use and its easy to make changes ourselves. Continuous updates and improvements.
CONSThe integration to our ERP system took a lot longer than expected.
Reasons for switching to Turis
our old platform looked unprofessional and had very limited features. All changes involved developer and were very costly. It was difficult for our customers to find products and it was not inspirational. There was no bulk ordering (cvs file upload) feature which is essential for our bigger customers.
mark
Textiles, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Vanilla
its always easy to get help from the turis team :)
CONSthat i can't add a products in my Shopify and it copys over to turis. it could also be nice i we could have more language
Christiane
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Ailefo on Turis
I´m very satisfied, easy to learn and use, and great customer support !!
PROSThe simplicity of the software, and the fact that it has a focus for B2B
CONSSome features are missing, but hopefully, they will be available in the future. EX possibility for the retailer to acces a catalog, excel with prices and also a image bank, which they can download from. Furthermore a "download-bank" for documents such as ex. FSC certifications and test rapports. This will raise my company´s credibility, if such documents was easy to access.
Reason for choosing Turis
I was contacted by the guys behind Turis, at a time. Learning about Turis, the simplicity and the B2B focus did it for us.
Reasons for switching to Turis
Woocommerce was not suitable for a B2B platform.
Sarah
Textiles, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2021
Turis review
I'm very positive towards Turis. As mentioned, I find it easy to use and simple. Also, I think the customer support is very flexible and I'm always able to reach someone who dedicates his time to help out. This is highly appreciated.
PROSI like that it is simple, easy to use and intuitive.
CONSI work in a start up meaning that Turis fits perfectly to our current needs and number of B2B customers, which is quite limited compared to more well-established organizations. However, I could fear that the software wouldn't have enough features if we started to scale rapidly. From my understanding, other similar B2B platforms have more systems integrated and works in a way which makes it possible for the user to control platforms such as shopify, economics etc. using the B2B platform only.
Reason for choosing Turis
Traede seemed to overwhelming and complex. It has a lot of great features, but it was to extensive.
Oana
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Highly recommended.
Great and simple to use. With Turis we manage our B2B shop and B2B orders in the most user-friendly way. The customer service team is very helpful!
CONSSome of the bugs are solved very quickly others need some time, but overall Turis got very much evolved in one year since we use it and the support team is very helpful and quick.
Alessandro
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Very Satisfied
We are very happy and satisfied
PROSMake almost everything the other B2B platform do, at a fraction of the cost with the same service
CONSUser personalization would be a great plus .
Oscar
Furniture, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Nice and easy!
Overall a super easy platform to use - as a daily user who can´t work without a platform like this, I´m very satisfied with the functions and simplicity.
PROSTuris is super easy to learn, as it is simple yet very functional. The platform makes it easy for me as a sales supporter to keep track of our orders and products.
CONSWe had some issues with connection with our other platform, Business Central, but Casper was super helpful with the problems I´ve been dealing with.
Amanda
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Excelente plataforma!
Muy buena hasta el momento! Todo mucho más fácil y rápido para nosotros y nuestros clientes!
PROSLa atención cada vez que tenemos algún problema es genial! Siempre están dispuestos a ayudar y solucionar cualquier inconveniente. El programa nos ha facilitado mucho la logística de las ventas al por mayor de la empresa. Muy recomendado!
CONSLa integración con Base es un poco tediosa pero siempre nos encuentra una solución y respuesta a los problemas!
Katarina
Textiles, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Innovative and solid B2B platform with excellent features
Turis platform is easy to navigate around, we love how the products are displayed and the bulk upload function makes it easy for our customers to place an order. So far we received very positive feedback from our customers and we look very much forward to adding new features in the future.
CONSIntegration with our system was challenging, but in the end possible!
martin
Food & Beverages, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
Feedback
Good customer service and stable tool
PROSThat it is a simple way to offer b2b-webshop.
CONSThat it is very slowly when loading and that the image bank is poorly designed.
Sander
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
easy to use with a lot of options.
It is easy to set up and looks professional.
CONSI use for now the free version, the connection to the order and an invoice. But start now with the professional version and there will be it better.
Reason for choosing Turis
contact and options.
Christelle
Apparel & Fashion, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Perfect Tool
Was a good choice to work with Turis. It make helps me and my sales team. It’s easy to use even for the clients.
CONSThe easy integration with Shopify, stock is always up to date.
Guillaume
Apparel & Fashion, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
Very good value for money
It's cheap, the team is reactive, we can implement it very quickly, it's efficient
CONSLack of some functionnalities, could me more user friendly