All HYCU Protégé Data Protection as a Service Reviews
1-25 of 28 Reviews
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Revlon Oliver
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
The simplest and easiest backup software solution available
It's simplicity to install, configure, run and start operations on day 1. You don't need to be trained and basic understanding of back-ups works. It's patented solutions with agentless back-ups for Virtual machines and for physical environments makes it sustainable. It supports most known backup storage solutions.
CONSsupport for Hyper-V which again isn't a concern as I don't use this hypervisor
Reason for choosing HYCU Protégé Data Protection as a Service
HYCU is the simplest and easiest backup product to work with. Also it's wide range of application/HCI support made it easier. Moreover the pricing is well within budgets.
Reasons for switching to HYCU Protégé Data Protection as a Service
Quite old in terms of technology and isn't catering to the next gen applications.
Vendor Response
Revlon Oliver, thank you for your kind words! We appreciate you taking the time to write this great review, it means a lot! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied February 2023
Jas
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Hycu Backup and Recovry
We have had a very good experience with product implementation and design from HYCU, and have extended our clusters with WORM and Azure with significant support from HYCU.
PROSThe feature is simple to use and manage, the updates are straightforward with minimum downtime, and is integrated very well with Nutanix AHV. The support is of a very high standard from the documentation with Nutanix, and also the product knowledge of the support staff, of not HYCU but all of the applications backed up.
CONSWe have asked for a few more features on the Validity testing, and forever incremental backups.
Reason for choosing HYCU Protégé Data Protection as a Service
HYCU integrates very smartly with Nutanix, and in this case proved a perfect fit to our requirements.
Vendor Response
Jas, thank you for your feedback! It's great to see our solution has been helpful for your business and that it has simplified your day-to-day activities. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied February 2023
Adrian
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HYCU protégé
Extremely satisfied. Do you want CONFIDENCE back?Then this product is what you are looking for.Exceptional service delivery.
PROSSimplistic but powerful.Web driven through a standard web browser. Oh,and did I mention it's agentless That's right,no need to install clumsy agents on each server.
CONSNothing.What more to ask for than a product that takes 15 minutes to learn.
Reasons for switching to HYCU Protégé Data Protection as a Service
Integration with a Hybrid solution.
Vendor Response
Adrian, thank you very much for your kind words! We strive to provide the best possible experience so you can be successful. Simple, reliable, and secure - as data protection should be! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Werner
Computer & Network Security, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Backup and DR management in an all Nutanix environment
Very good balance of functionality, ease of management and pricing. Very pleased with both solution and company.
PROSIntegration with Nutanix AOS filesystem and managementFair pricingBrilliant and responsive supportReliableFastEasy managementVery progressive company that is good at listening to customer demand. Always helpful and very responsive
CONSModerate options for footprint reduction on target. Best used with deduplicating back-end
Reason for choosing HYCU Protégé Data Protection as a Service
Reduced management, almost Zero impact of workload, better pricing, perfect integration, superb support
Reasons for switching to HYCU Protégé Data Protection as a Service
Change of platform
Vendor Response
Werner, thank you! We appreciate your positive feedback! We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Ron
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
HYCU is a trusted partner
It has been a set it and let it run tool for us, of course we verify backups daily but unless we change something, it just works.
PROSEasy to use and great support and documentation.
CONSThere is a learning curve with HYCU. Moving from traditional backup software to HYCU backup anytime and figuring out policy setup took a little bit but I had a backup running within 3 hours of starting the setup process.
Reasons for switching to HYCU Protégé Data Protection as a Service
Moved to Nutanix and vRanger did not support Nutanix at the time.
Vendor Response
Ron, thank you for your positive feedback! We're happy to see you are enjoying HYCU's simplicity - our product is designed from the need for a better and simpler way to protect business-critical data. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Richard
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Fantastic Protection for Your Nutanix Enviroment(s) and Cluster(s)
We needed a solution for backing up our Nutanix Cloud as a Service Offering it fit perfectly.
PROSThe only choice to protect Nutanix! HYCU's support team are second to none and make implementation and support a breeze :-)
CONSThe only issues we have had are when updating and updating alongside Nutanix platform updates; it can take time to get it fully working again after Nutanix updates.
Reason for choosing HYCU Protégé Data Protection as a Service
A much better offering and really felt like it was designed with and for Nutanix.
Wael
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Best Backup and Data protection software in the market.
it is super easy to implement and use. has all the features required to protect your data. Also Support is responsive and knowledgeable. Most of the tickets that I have raised are for knowhow. No bugs on the system so far. which means they do an excellent job on the QA.
CONSI dont like the naming of the products, it is somehow confusing.
Reasons for switching to HYCU Protégé Data Protection as a Service
Veam is resource intensive and require a lot of configuration
Vendor Response
Wael, thank you! We appreciate your positive feedback! We'll continue to work hard to provide you with a great experience and service. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied February 2023
Jonathan
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Simple, Easy and Effective
We currently use Protege for our O365 backups. The software was simple to set up and has a great interface to work with. It gave my team the ability to recover emails/documents faster when mistakes are made for a fraction of the cost of other industry-leading solutions.
CONSWe have no complaints about the Software.
Reason for choosing HYCU Protégé Data Protection as a Service
The software gave us a better administrator experience than Veeam and Druva. It also allowed us to backup MS Teams channels and private chats in a legible way.
Vendor Response
Jonathan, thank you for your kind words! We're happy to see you are enjoying HYCU Protégé simplicity and that it has been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied February 2023
Dan
Construction, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
HYCU Works Great and Requires Very Little Maintenance
We back up many virtual machines and are easily able to send backups to our local data infrastructure as well as copies out to the cloud for off-site backups. We have many different policies set with different backup frequencies and retention levels. It has been a great asset to our server infrastructure.
PROSThe thing I like the most about this product is the ease of use and dependability it provides.
CONSThe only thing I have felt it is missing is SAML SSO authentication.
Reason for choosing HYCU Protégé Data Protection as a Service
Price and look and feel of the console.
Reasons for switching to HYCU Protégé Data Protection as a Service
Unitrends was clunky and not easy to use or maintain.
Neal
Government Administration, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HYCU Meets and Exceeds Our Expectations
Easy to deploy, easy to configure, easy to keep upgraded. Nice dashboard for daily checks. Excellent detail in the jobs report for troubleshooting. Support is excellent.
CONSUpgrades can lag behind Nutanix so that I have to wait for HYCU to sign off before I can upgrade Nutanix Files for example. Not a showstopper, just a minor annoyance at times.
Reasons for switching to HYCU Protégé Data Protection as a Service
We switched from Hyper-V to Nutanix AHV. DPM was not an option with AHV.
Vendor Response
Neal, thank you for your positive feedback! We're happy to see you enjoy HYCU's simplicity, and ease of use! P.S. If you ever need help, please don't hesitate to contact our CS team (customer.success@hycu.com).
Replied February 2023
Will
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Vendor Agnostic, Space Efficient, and Secure Backups! All under a single pane of glass!
HYCU Protégé DPaaS has been extremely easy to implement and then even EASIER to maintain. We can rely on reporting to tell us if something has gone wrong or action is required. Otherwise, HYCU does it job...so we can do ours. HYCU is reliable, robust, efficient, and secure!
PROSHYCU, with the vendor agnostic storage capabilities, allows for backup across On-Prem and Cloud environments. Whether systems and applications are in-house (Nutanix, VMware Dell PowerScaler (Isilon), SaaS solutions such as Microsoft 365 or others, or machines living in the hyperscalers (Azure, AWS, or Google Cloud), HYCU can do it all. HYCU is also - SIMPLE! A few clicks and storage is configured, backup policies are set, and virtual machines and workloads are being backed up. No more Windows Server OSes to maintain for the backup controller. Easy as advertised and secure!
CONSHYCU is one of the younger vendors out there on the market, so there are a bit of growing pains. But...their team is responsive and reactive and operates with great care and efficiency. Be patient!
Vendor Response
Thank you so much for your positive feedback, Will. And thanks for being such a great advocate for our service. We really appreciate it! We'll continue to strive to provide the best possible experience so you can be successful. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Rhys
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Hycu is an innovator.
It just works. It really is that simple. Hycu was rolled out and successfully installed in less than 2 hours per site globally. We cut our backup times in half and in some cases even more so giving direct value add to the business. It also gave time back to our engineers on patch weekends. The support has been second to none. This has been one of the easiest implementations we've had and that's credit to Hycu and its team.
CONSThere is not much to dislike in all honesty and anything we have wanted to add is in for consideration with future releases. A once touch upgrade would be nice.
Vendor Response
Rhys - thank you! We're glad to have you as our customer and to see that you and your team of engineers are enjoying HYCU Protégé, which was designed to make moving, protecting, and recovering data no matter where it sits. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Simon
Architecture & Planning, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Fantastic - It Just works!
This is best backup solution I have used in the last 20 years. Once setup it just works and is fast and easy to use. Excellent integration with Nutanix AHV as well as working easily with Vmware vSphere, Microsoft
CONSSeparation of interfaces for office 365 backups
Vendor Response
Thank you for your kind words, Simon! We appreciate you taking the time to write this great review, it means a lot! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HYCU DPaaS
Really great product, great company and staff, always willing to help if or when required. A professional team.
PROSAgentless, intuitive management screens, Ease of use
CONSNothing to dislike, product works as promised and real easy to use.
Reason for choosing HYCU Protégé Data Protection as a Service
Better more features
Reasons for switching to HYCU Protégé Data Protection as a Service
outdated software, not as easy to use less functional
Vendor Response
Dear valued customer, thank you for your feedback! We're happy to see you are satisfied with both, our solution and our amazing support team! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HYCU Protégé Data Protection as a Service
Extremely happy with the Product and its was of use.
PROSExtremely Easy to setup and Use Data Protection for M365 Users
CONSSometimes Feature Changes are Made without Consolation or Notification
Reason for choosing HYCU Protégé Data Protection as a Service
Availability. Microsofts Product , although announced years ago , is still not yet available.
Vendor Response
Dear valued customer, thank you for your feedback! It's great to see HYCU Protégé has been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Craig
Logistics and Supply Chain, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Hycu - A cost effective feature rich backup solution.
Overall, we have had a great experience deploying and using HYCU. The Sales and Support team were always in communication. Our account manager has been great, following via email and Teams call with how the project was going and if we needed support on anything. The trial was a very big thing for us as it allowed us to get a feel for the product before making the decision to purchase. Great experience overall!
PROSEase of deployment and policy management. Software was deployed and backing up in a short time. Policy creation and reporting of compliance of each policy is a great feature. Performance is also excellent, and many options for different types of targets. Cost is very competitive compared to some of the other solutions out there (Especially the main player in the DR space).
CONSFor our use case, there wasn't much to dislike. It ticked all the boxes for our purpose.
Reasons for switching to HYCU Protégé Data Protection as a Service
Cost. Poor support when issues occurred. Software updates were incredibly frustrating with Veeam.
Vendor Response
Thank you for your kind words, Craig! We're happy to see you are enjoying HYCU's simplicity and that it has been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied February 2023
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Hycu Protege - the unsung hero
From onboarding the product to deploying it in our own environment, the HYCU team was with us all the way.They assist with knowledge transfer and customer enablement for on-sell every time. The software is easy to understand and it addresses pain points of legacy backup software in their environments. It is agentless and deploys in minutes - backing up is also not a weekend job but happens when you need it in the hour (or much less).
CONSHyper-V compatibility would be a great next for HYCU.
Vendor Response
Dear valued customer, thank you for taking the time to write this review; it means a lot to us! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Abayomi
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
HYCU Usability and Cost
The solution has the advantage of the ease of deployment and cost-friendly
CONSThe solution has the advantage of the ease of deployment and cost-friendly. While additional functionality might be required for other functionalities.
Reason for choosing HYCU Protégé Data Protection as a Service
Yes
Vendor Response
Thank you for your feedback, Abayomi! We appreciate it and we'll make sure to continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Godspower
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Hycu importance
The backuping up files and backing up virtual machines. Also trying to restore files, virtual machines.Lastly Disaster recovery.HYCU really simplified everything and it works perfectly fine and does it's job very well.With HYCU, your virtual machines and files are safe. And can be gotten back anytime you are experiencing downtime.And also you can edit the policy you want, which is very important Generating reports and scheduling which email should receive the report and and what time.
CONSI should be able to backup a virtual machine that is not on Azure, and also able to restore the same virtual machine that is not on Azure.
Vendor Response
Thank you for your feedback! We're glad you are happy with our HYCU Protégé and that it's been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Gerhard
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
The Future of Cloud Backup as a service
Powerful lightweight easy to use comprehensive backup platform
PROSEasy DeploymentNot resource intensiveSingle administration consol
CONSLimited application support and no tape backup support
Reason for choosing HYCU Protégé Data Protection as a Service
Ease of deployment and intigration with Nutanix
Vendor Response
Thank you for your kind words, Gerhard! We're happy to see you are enjoying HYCU's simplicity and that it has been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Kevin
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2022
Backups done the right way!!
Superb. Greatly reduced backup times, and the ability to see a better and more granular view of the servers being backed up. Gained new features such as being able to back up from replica, and not to mention the cost savings made for the business.
PROSThe ease and speed of being able to back up and restore. Backup from replica. And how easy it was to use the graphical interface on the HYCU controllers.
CONSOnly con would be backup to tape is through a third party.
Vendor Response
Thank you for your kind words, Kevin! It makes us very happy to see HYCU Protégé has been helpful for your business by reducing backup times AND increasing cost savings at the same time! That's amazing! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Amisha
Verified reviewer
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
HYCU - Best backup manager tool
Integration is quite well with this product. I just take a weekly review of our daily backups and I can live stress free.
PROSIt is very easy to install and perform backup of our local machines. Very easy to manage and price is quite good. No bugs found till now. Also helpful for virtual machine backups as well.
CONSNot much I can get to complain for this product. AS it is a complete package.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HYCU is the product if you seek Simplicity and high performance
great for backup and replication to DR
PROSThe most important aspect of this software is its simplicity, and ease of use.
CONSThe only thing missing in this product is the support for HyperV, although it could backup HyperV Virtual machines indirectly using other Hypervisors, but not directly if you only have HyperV
Vendor Response
Dear valued customer, thank you for your feedback! It's great to see HYCU Protégé has been helpful for your business and that it has simplified your day-to-day activities. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Patrick
Hospital & Health Care, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Director of Information Technology
Excellent.
PROSWe can fully backup Office 365 including Teams chats and videos.
CONSBetter dashboard that will allow you to drill down more easily.
Reason for choosing HYCU Protégé Data Protection as a Service
We use HYCU on Prem with Nutanix.
Vendor Response
Thank you so much for your positive feedback, Patrick! We're glad you are happy with our HYCU Protégé and that it's been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022
Kieran
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HYCU survey
Actually for the first one, the service was amazing from start to finish
PROSthe service was amazing from start to finish
CONSThe training and experience level wasn't great ,
Vendor Response
Kieran, thank you for your feedback! Happy to hear you are enjoying our HYCU Protégé, Data Protection as a Service! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).
Replied December 2022