AP Workflow Automation vs TRAC

RATING:

4.5

(139)

AP Workflow Automation has 139 reviews and a rating of 4.45 / 5 stars vs TRAC which has 34 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (139)
4.8 (34)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 22, 2023
May 22, 2024
Pros/Cons
  • Pros

  • The software is user friendly and easy to manage. I like that we were able to upgrade for no cost when we went from EZ Pay Manager to EZ Pay Suite.
  • It's easy to use and makes check printing fast and easy. Great customer service with prompt answers and solutions.
  • Cons

  • Twice I brought up a deficiency in the software and I was told it a request would be submitted to correct it but the problem would not be fixed till the next release.
  • Ugly interface, difficult to navigate settings. Crash prone when checkbook settings need to be changed.
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  • Pros

  • This product is very easy to use and does a great job at risk management. The parameters that are built in are specific to our industry and take a lot of the guesswork out of risk analysis.
  • I love having all our vendors in one location and on a schedule for reviews. We like how you can assign an owner who knows the asset best to help you accurately manage.
  • Cons

  • Some of the risk assessments have several questions on it. We have trouble with some of the vendor items.
  • Sometimes hard to remember that I have to reset our search functions to see everything.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos