ATLAS.ti
About ATLAS.ti
Awards and Recognition
ATLAS.ti Pricing
One ATLAS.ti Desktop+Web annual license includes access to all features and platforms: Windows, Mac, & Web. We offer discounted licenses for students, academics, and non-profit researchers. ATLAS.ti Web-only monthly licenses are also available. Further discounts can be obtained for larger groups of users and institutional licenses. Payment frequency: Per Month & Per Year (depending on the license type)
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ATLAS.ti
1 - 5 of 131 Reviews
Pablo
Verified reviewer
Education Management, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Power of ATLAS.ti
The software allows you to analyze different types of documents such as PDF, .DOC, videos and audios. Furthermore, its use can be applied both in the business world and in the academic environment.
CONSIn the offline version (Pc or MAC) it saves the files inside a hidden directory. Integration between the offline and online versions (cloud)
Vendor Response
Thank you for your feedback, Pablo! Our goal is indeed to provide an easy-to-use yet powerful software that facilitates analyses of any kind of qualitative data in any kind of project. In addition, ATLAS.ti is the only software that offers full functionality (including many powerful tools that use artificial intelligence to automatically code your data) and cross-platform access (Windows, Mac, and Web) in all of our ATLAS.ti Desktop+Web licenses. With an active license subscription, you can also count on all upgrades to new generations of the software completely free of charge. It is very important for us to always be available to help all our users, because our mission is to make qualitative analysis easier for everyone, everywhere in the world. That's why we offer free support 24 hours a day, 5 days a week, via chat, phone, and email. Given all this, we believe that your rating of the value for money is unfair. However, we want to make sure ATLAS.ti is meeting all researchers' needs, and if you ever have any further questions or comments, please don't hesitate to reach out to us. We also hear you loud and clear about the need for storing projects online to effortlessly access them across computers, and we're glad to say that our latest release includes a cloud storage options for ATLAS.ti Windows and Mac projects! With version 23, it is now possible to save your projects directly in the cloud, and you can access them again when you log into your ATLAS.ti account on any other computer (Windows or Mac). In other words, there is never any need for you to enter the ATLAS.ti directory stored on your computer, because you can simply upload your projects to the cloud storage and work on ATLAS.ti Windows or Mac with 100% transferability back and forth. If you ever want to work in ATLAS.ti Web, you can also import your ATLAS.ti Windows/Mac or vice versa. The upgrade to version 23 is free for everyone with an active ATLAS.ti subscription, just log in to my.atlasti.com to enjoy the latest generation of the software. If you don't have an ATLAS.ti license subscription yet, you can already get started with version 23 for free with the trial version. We wish you all the best in your work with ATLAS.ti!
Replied March 2023
Charles
Education Management, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Teach yourself qualitative data analysis in days with ATLAs.ti
I am a positivist and often used quantitative analysis. But when i started my PhD studies, i venture into behavioral sciences and realized that i had to put meaning to figures,,....and gues what...when i discovered ATLAS.ti and explored its use through youtube training, within days i gradually became an expert in using it. I most importantly liked the area od qualitative positivism that blends well with advanced data analytics that bring out the best meanings attached to various sentiments from subjective respondents. We love you guys and keep the fire burning!!
PROSI most importantly liked the area od qualitative positivism that blends well with advanced data analytics that bring out the best meanings attached to various sentiments from subjective respondents. We love you guys and keep the fire burning!!
CONSThe use of binary operations needs some time for mastering
Reasons for switching to ATLAS.ti
I wanted something challenging, and new to the market....which when used, everyone says waaahhhooo....this is the way to go!!
Vendor Response
Hi Charles, thank you for sharing your experience with us! We are glad to hear that ATLAS.ti has been a valuable tool for you to blend qualitative and quantitative research in your behavioral sciences studies. We strive to provide a user-friendly interface that can complement various methodologies and analytical approaches. Additionally, you can easily export your ATLAS.ti project into a format that can be directly imported into other statistical analysis software, such as SPSS or R. Our video tutorials on ATLAS.ti will aid you in commencing your work, steer clear of prevalent software errors, and enhance the efficiency and enjoyment of your projects. We are delighted that our YouTube videos have assisted you in becoming an ATLAS.ti expert. We also appreciate your feedback about using binary operations, and we also have dedicated articles and videos about making effective use of the different operations that can be queried in ATLAS.ti. In addition, ATLAS.ti version 23 brings many exciting features, including cloud collaboration in Windows and Mac, new code co-occurrence tools, advanced AI-powered auto-coding, UX enhancements and new visualisations. If you ever have any questions, please count on our live chat, telephone, and email support, 24 hours a day, 5 days a week. We wish you the best in your work with ATLAS.ti!
Replied March 2023
Farnaz
Automotive, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2022
Horrible experience
Have you ever had the horrible experience of buying a product that doesn't work and customer service just says sorry, there's nothing I can do for you? If you want to experience it, just buy a product from Atlas.ti. They work with the Cleverbridge organization. I bought the wrong product but immediately called them and canceled the subscription. After that I bought the right product but they did not activate it. It was surprising that the old purchase was still active and the second one was inactive. I contacted Atlas.ti for help. They told me that Cleverbridge should do that. I contacted Cleverbridge to solve the issue, they told me that Atlas.ti should do this because they make and sell their own products. So, they are responsible and Cleverbridge customer service told me that they are only responsible for the payment and nothing else. After calling them twice, he told me sorry I can't help you then hung up the phone....so rude customer service I have never seen in my life! Atlas.ti customer service told me sorry, we can't do anything for you. So, I thought I did pay for nothing and I have a subscription of almost 10 euros per month too! I felt like they passed the ball between them and no one wanted to take responsibility for the problem. Fortunately, after refreshing the website (after 100 times!) it works! However, I still do not recommend this software because if you have a problem you can hardly count on customer service! I feel very sorry for their managers!
PROSThis is a useful software for analyzing your data.
CONSSometimes it crashes and loses data! After reporting, the problem has not been fixed...
Vendor Response
Hello Farnaz, thank you for sharing your feedback. After getting a license, it just needs to be activated in your ATLAS.ti account page and then you can use it. I can see you contacted us through our live chat support on Friday, October 21st, because you purchased an ATLAS.ti Web-only license but you were trying to activate it in ATLAS.ti Desktop. You then received a refund for your Web-only license, and you purchased a Desktop+Web license on this same day, October 21st, and our student licenses team confirmed your student license was delivered to you on the same day, Friday October 21st. On Monday, October 24th, you wrote us saying you needed help activating your license, and our team wrote back to you 90 minutes later confirming you had successfully activated your ATLAS.ti Desktop+Web license. You wrote us back 45 minutes later saying you were having a problem activating your license, our team checked the license system, manually activated your license for you, then wrote you confirming everything was working correctly less than 5 hours after your last message. The problem occurred because you were still trying to activate your first ATLAS.ti Web-only license which you subsequently cancelled, but if you had tried activating your new ATLAS.ti Desktop+Web license, then it would have been activated immediately. Moreover, if you had emptied your cache, you would have seen all changes right away, as you mentioned you had to refresh the page many times, but this is simply a characteristic of specific web browswer clients and is not related to our Web version software. Moreover, the software has been running fine and we have not received any crash reports. As you can see, your statements are not true, and we did not create any problem. It was you who first bought the wrong software then entered it in the wrong place and then wrote harsh accusations about us although we were very well performing and did everything to correct your mistakes. Your rating is therefore unfair. I hope you have found ATLAS.ti helpful for your analysis since then, and we do appreciate your feedback because we place great importance on supporting all of our users around the world. That is why we offer live chat, telephone, and email support 24 hours a day, 5 days a week. In the past year, we have received 91% positive ratings for our user support. If you ever have any other questions or comments, please count on our support, and you can always contact us at general@support.atlasti.com so that we can promptly assist you.
Replied February 2023
Arundhati
Think Tanks, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Easy to use, beautiful software
As a qualitative researcher, coding is made incredibly easy by Atlas.ti. Sharing projects and working together is also quite straightforward. And comparing codes and doing some qualitative cross-tabs is so intuitive.
CONSThe web version doesn't offer an easy to see code tree - which is sorely missed
Reason for choosing ATLAS.ti
It was more intuitive, better price point for what it offered
Vendor Response
Dear Arundhati, thank you very much for your feedback! We've very glad to hear that you've found ATLAS.ti to be beautiful and easy to use for your individual and collaborative work. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. We also appreciate your feedback regarding ATLAS.ti Web. As each ATLAS.ti platform was natively designed for optimal functionality within that specific operating system, the online ATLAS.ti Web has some differences in the interface relative to ATLAS.ti Windows and Mac. That is why ATLAS.ti Web offers the coding window that automatically appears whenever any segment of text is selected. You can type to search for existing codes, create new codes, search codes by their groups, and even use codes suggested by ATLAS.ti's integrated AI. If you ever have any specific questions about how to do something in your project, you can always count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email: https://atlasti.com/support We wish you all the best in your research!
Replied October 2023
Andrew
Research, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A Convert!
Great! I could not work out one of the functions, contacted their support team via chat and within 10mins we had it resolved it. Very professional and really polite, and wasn't put off by my basic question!
PROSIt is much simpler to use than the other software that I have been using. I have managed to pick up most features very quickly and simply.
CONSnothing really, just a bit of an adjustment in the way things work to what I have previously used
Reasons for switching to ATLAS.ti
NVIVO was cluncky and hard to use. I used the 5 day free trail and found Atlas.ti much simpler and straight forward.
Vendor Response
Dear Andrew, thank you very much for your feedback! We're delighted to hear that ATLAS.ti has been easy and simple for you to use, and we welcome you to the ATLAS.ti community! Indeed, in our 2022 user survey, we found that 97% of our users value how easy it is to use ATLAS.ti. Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. In case you ever have any questions about how to do something in ATLAS.ti, please count on our support. We strive to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us via live chat, telephone, and email, 24 hours a day, 5 days a week. A member of our team will always be happy to guide you through any part of using the software. We wish you all the best in your research!
Replied November 2023
