All Fincome Reviews
1-11 of 11 Reviews
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Jean-Baptiste
Verified reviewer
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great product for SaaS Software Businesses
Great so far! The team is very responsive and flexible when it comes to addressing our customer demands. The product is relatively new but already great and I have no doubt that soon they will get a significant market share.
PROS- Easy to use and to implement. Some data cleaning is required at the start but this is for the best - Rapid product development - Great UI
CONS- More focused around small B2B SaaS and less toward Enterprise with long sales cycles. Some of the metrics are not super adapted to Enterprise SaaS software like CAC reports and some others...
Reason for choosing Fincome
Alternative was to stay on our current tooling and use nothing
Vendor Response
Thank you so much Jean-Baptiste. It's only the beginning, with very exciting features coming soon in forecasting and budgeting!
Replied December 2023
STANISLAS
Human Resources, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Fincome - The new saas you need to complete your financial dashboard
Since May, I have had a lot of interactions with the Fincome team, I admire their professionalism and the state of mind with which they work. They are always improving their software and trying to have the best product for their customer and prospects. They are growing.
PROSThat we like the more about Fincome it's the welcoming dashboard, the Monthly Recurring Revenue dashboard and how it's easy to play with the date and customers. We learn a lot abut our own products. Also, the custom propriety to follow revenue seems ith a lot of potential. Also, how the product evolves each month and update this offer, is one thing I like.
CONSFortunately, we were followed by the team, but it was difficult to put our story on the tool. I know they've made progress on that since then.
Reason for choosing Fincome
We choose Fincome because they are French and innovative and we could plug the product from Pennylane.
Vendor Response
Thanks for your trust from Day 1 Stanislas, we are very proud to count you and the whole Flatchr team amongst our clients.
Replied December 2023
Alexandra
Computer Software, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Fincome was THE solution
Before, we used to track our activity on an Excel file, which was prone to human error. Now, Fincome allows us to monitor our performance indicators (MRR, Cash...) in a simple and reliable way. Fincome continues to develop new functions to meet our needs, which is great!
CONSIntegrating and adapting our data from our Excel file into Fincome took a little time. And as with any development, we encountered a few bugs in the early stages, but the support team is reactive !
Vendor Response
Thanks for your feedback Alexandra, we are super happy to accompany Civitime in this incredible journey!
Replied December 2023
Arnaud
Construction, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
PERFECT TOOL FOR EARNINGS FOLLOW UP IN A SAAS WORLD
Setting up Fincome has been painless. It requires some time to get to use it but it is worth the effort to follow-up precisely the evolution of MRR and non recurring turnover.
PROSConnection with Pennylane and ease of invoicing data recovering
CONSData visulisation can be improved : column selection, filters ...
Reason for choosing Fincome
Good first contacts with [sensitive content hidden] who does a good commercial job
Joey
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Exceptional service
Every problem we encounter has a solution, and the team reacts with great efficiency to meet our needs perfectly. We always enjoy talking to them. The tool is clear and relatively easy to use. The integration with Stripe has gone smoothly, and the dashboards meet our expectations. Before, we were using an Excel spreadsheet that wasn't very practical for managing our MMR. Now, this tool has lightened this workload considerably, saving us precious time. If any information is missing, the team is always on hand to provide it or to improve the tool accordingly. Their attention to customer needs is much appreciated.
CONSThe only aspect that could be considered negative, although this is not really the case, concerns the forecasts currently unavailable on Fincome. However, this should soon be resolved.
Jessica
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Good tool to use
I really like the fact that we can integrate other tools to it like Pennylane, and connect the banks so we can cross data and have a good overview of our financial/billing state and forecast.
CONSSome infos are a bit short (for example on bank lines) but it is a detail.
Vendor Response
Thanks Jessica!
Replied December 2023
Paul
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great product !
A great new tool that I didn't know I needed.
PROSI really liked how easy it is to use, everything is smooth and intuitive. I like the MRR Breakdown and I like being able to create custom axis to analyse my data. Also the team is really nice, they're very reactive regarding the support and they keep adding new cool features.
CONSWell the price is always an issue, but considering everything Fincome adds to the table it's worth its price.
Vendor Response
Thank you so much Paul for your great feedbacks that helped us deliver more value to our customers, we are very grateful for your precious insights
Replied December 2023
Simon
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great tool and great team !
Fincome helps us on a daily basis in a wide range of areas: visualizing our metrics and KPIs, managing our customer subscriptions, monitoring our cash flow and preparing our budgets... The team is very responsive and attentive, which allows for rapid product development and after-sales service based on our feedback.
CONSFor the moment, I think the main issue could be the lack of integrations, but I am confident about Fincome's ability to develop this point quickly.
Vendor Response
Thank you so much Simon!
Replied December 2023
Martin
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Amazing solution for financial KPI
Excellent solution built and process by an excellent team
PROSThe tracking of secondary KPI like CAC or LVT or SaaS Quick Ration is priceless The speed of response of the team
CONSFonctions I use less is dive deep into raw data
Vendor Response
Thanks for your nice comment Martin. You were one of the first to trust us and trying out Fincome and we are very grateful for that!
Replied December 2023
Alain
Financial Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
FINECOME the partner of SAAS companies
Finecome helps us monitor our SAAS activity
PROSSupport of the team and the relevance of the proposals
CONSNoting yet, the tool and the support are great
Vendor Response
Thanks Alain, we are glad to accompany Openeat in this great journey!
Replied December 2023
Vincent
Verified reviewer
Program Development, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Super outil d'analyse des kpis financiers pour du SaaS
Grâce à Fincome, je peux décomposer facilement mes revenus pour mieux comprendre mon business. Je peux également suivre au quotidien l'évolution de mes principales metrics.
CONSLa partie prévision est un peu longue à mettre en place pour modéliser la réalité de mon business, mais une fois bien configuré c'est très efficace.