All Lobby CRE Reviews
1-15 of 15 Reviews
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Eddie
Verified reviewer
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
What a great platform
Help with Dashboards for asset management.
CONSAt this point. We are very happy with their follow up and growth of more useful tools.
Vendor Response
Thank you for the positive feedback, Eddie!
Replied August 2023
George
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
An Excellent Way to Monitor your Portfolio
Getting far closer to being able to have a "landing page" for each property to keep everyone informed with the properties and keep myself better involved in the monthly financials without a major amount of spreadsheet and data entry work.
PROSThat it's intuitive and that there are people to help directly with the setup so that you can get on board faster. I also very much appreciate that it's generally up to date with what is going on with each property.
CONSIt can be difficult to know what the most recent updated information is in the system. I found myself setting for a recent date and only getting partial or no information. But, if I go back a month, it usually works well. But I can't tell for sure what is available to view and when some data pulls and other data does not, because it's not available, it can be misleading. Also, document storage could be better.
Reason for choosing Lobby CRE
LobbyCRE linked directly with the property manager's software, much easier to use and better results in looking at data involved.
Reasons for switching to Lobby CRE
Because LobbyCRE linked directly with the property manager's software for the most updated information, it was very slightly cheaper and I had been using Statval.
Mary
Real Estate, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
3
Reviewed August 2023
Not worth it so far
Do not recommend.
PROSWas supposed to be free since I contributed data but wasn't.
CONSNot easy to use. Data not available in the markets I needed.
Reasons for switching to Lobby CRE
Because they forced it.
Vendor Response
Hi Mary, Thank you for your feedback. As an Income/Expense IQ Benchmark user, please know that our support team (support@lobbycre.com) is always available as a resource if you have any questions or need assistance navigating the platform. All organizations that submit property data towards the Income/Expense IQ Benchmark receive a token. If that is not the case, please contact support@lobbycre.com. The Income/Expense IQ Benchmark program is a collaboration between Lobby CRE, IREM, NAA, and BOMA in which professionals can volunteer to submit property data. To ensure that benchmark data is statistically relevant, there must be a minimum number of submissions for it to be available in the platform. We encourage participants to communicate this with other professionals in their market(s), so there's a better chance of benchmark data being available across MSAs and property types. We hope this helps and we thank you again for your feedback. The Lobby CRE Team
Replied August 2023
Joseph
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Excellent Portfolio Management Tool
It is very easy to identify all of the core KPIs we need to track across all of our various operating partners. Additionally, being able to reduce significant amounts of time previously spent manually editing spreadsheets has been invaluable as well.
CONSLike with every product, there has been some delay in some functions being available in addition to it taking longer than expected to roll everything out.
Joseph
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Lobby CRE captures the future of Data Analytics in easy-to-use Dashboards.
The demo was great. The support has been excellent. The implementation was easy and fast. The dashboards are amazing, and we've started to look at some of our data differently thanks to Lobby.
PROSThe integration to our existing systems was seamless and the fastest I've ever been a part of. The Dashboards are excellent and the ability to create and tweak them is so easy and intuitive.
CONSI am happy with everything Lobby CRE already does, and my only wish is that it did more. I know there are things coming down the pipeline in development and I am really excited to see what they are and how they further improve Lobby CRE towards making it the one stop place for all our financial needs.
Reasons for switching to Lobby CRE
We needed a more modern and technologically advanced program that would allow us to better manage our finances and operations through enhanced data analystics. This handles both aspects very well.
Vendor Response
Thank you for your feedback, Joseph!
Replied April 2023
Kim
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Love me some Lobby CRE!
Excellent! Onboarding was efficient. Support has been personal and effective! Development is fantastic. Product stability and accuracy is very strong.
PROSThe time it saves me as asset manager! Easily traversing through our portfolio at any level of depth is critical. Before, it took hours to create the reports I needed to be able to have a high level view; and even more hours to wade through all the individual reports. Now, it's a few clicks. I also use Lobby CRE to generate fantastic investor reports. Another huge time saver.
CONSLobby CRE is definitely constantly improving! The few things I've disliked were already on their developers roadmap and resolved. When I submit improvement requests they are actually considered. Several requests have already been released. This commitment to improvement is one of the main reasons we chose Lobby CRE. After 30 years of IT experience, I know a good software development shop when I see it!
Reasons for switching to Lobby CRE
Ridiculously complex onboarding process.
Noah
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Noah K
I love this product and the customer service is 5 stars
PROSThe biggest pro regarding Lobby CRE is the ease to oversee our entire portfolio on one dashboard instead of using multiple different excels to calculate the numbers you are looking for. Looking at our portfolio on a macro level then being able to sub portfolio them to our regional managers who can review there particular properties as well for the manager themselves.
CONSI don't have any cons at this time. Lobby is a CRM that is constantly adding more and more tools.
Marie
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Love the product, full endorsement!
[SENSITIVE CONTENT] and [SENSITIVE CONTENT]are amazing to work with, super helpful, responsive, and insightful!
PROSThe implementation team's support is unparalleled to any product I've used before, [SENSITIVE CONTENT]and [SENSITIVE CONTENT] are truly amazing. They are able to assist every step of the way. My previous experience with new technology is it being rolled out and you figure it out as you go. [SENSITIVE CONTENT] and [SENSITIVE CONTENT] hosted weekly calls, timing based on personal preference, and were readily available for assistance outside of that time allotment. The information was broken up into manageable pieces. Integrates well with Yardi. Tremendous time saver to tracker property performance on one dashboard, as well as easily compile investor reports. Game changer. They are open to feedback, in fact, frequently ask for ways to improve the product. You can actually make requests, see requests made by others, and vote to move up their implementation timeline, by their support team. Wonderful product and people!
CONSThe mapping of the balance sheet was a bit tedious, would be helpful to be able to customize, as you could with the chart of accounts. I would love the ability to compare to underwritings, in addition to the budgets/actuals. Lastly, would love to see Outlook contacts imported in and renewal retention rates/lease expiration/trade out reporting.
Lauren
Facilities Services, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2023
Good Product but interface is confusing
the data is helpful for a variety of projects.
CONSSearching by "MSA" is slightly confusing because the MSA doesn't always correspond with the actual MSA. it would be easier to search by state and then filter within each state. Also if an MSA isn't available for the property type it shouldn't be listed. Bring back the multifamily stats relating to market and affordable property types.
Yon
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
FUNCTIONALITY
2
Reviewed May 2023
Not user friendly and data compatibility is not very accurate.
Graphics on the reporting and that you can integrate data onto the portal.
CONSIt is not user friendly, it is slow, customer support is not very responsive and it is a hassle to setup.
jaymi
Real Estate, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Review
It is a helpful tool with ample resources and data.
CONSIt would be helpful if the emails weren't so cluttered visually.
Raj
Real Estate, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Data
It has been good.
PROSI like the access to data. Looking forward to benchmarking.
CONSI don't like paying for this service. I would prefer a free version.
Vendor Response
Thank you for your feedback, Raj!
Replied April 2023
Megan
Real Estate, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
Unsure
Ease of input - help resources - upload speed
CONSI’m unsure what it’s purpose is as this is the first year I’ve needed to use it
Bekka
Real Estate, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great tools!
I love how user friendly it is and pretty self explanatory
CONSAt this point, I do not have anything that I like least.
Vendor Response
Thank you for your feedback, Bekka!
Replied April 2023
Dana
Real Estate, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Great Product
This program was remarkably easy to navigate.
CONSI did not have any cons while using this program