All Officient Reviews
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Marc
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
HR administration to the next level
The integrated approach, all employee information in one place, even the document signing is included. The onboarding of new employees goes smooth and faster. Also the evolution of the solution is great, new features are becoming available, sometimes at the request of customers.
CONSThe integration with our social wage calculation office can still improve, creation of new employees must be done manualy and car assignments must be kept on two places. But these or less important compared with the other benefits we get.
Reason for choosing Officient
Because Officient is much more evolved with all new features !
Katrien
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great HR tool!
Very easy to use, complete overview of employee information, contract templates, HR process flows that are customisable, integration with payroll partner (sickness, holiday,...), asset management,...
CONSIt is a relatively new tool and a general tool which as such does not fit all aspects of every individual company but they are very open to feedback and new features are still being developed based on that feedback!
Reason for choosing Officient
Link with payroll partner, ease of use, customer support quality
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
2
Reviewed March 2022
As an employee I don't really see it's value
Maybe more for HR and managers but not not sure what's the value proposition for employees.
PROSYou get an organigram of who's who and who's who's manager. You can tell when you days off are and see others.
CONSMaybe super useful for HR but employee wise, not sure what's the benefit. I opened my account once a month in the last 6 months.
Steven
Internet, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
A solution we didn't even know how it would improve our office and hr management
This was a missing piece in our company and immediately showed its value after implementing it. It has an intuitive user experience, it takes care of a professional relationship between our company and its employees, it allows us to get management overviews on certain high-level information and we can zoom in to details.
CONSNot much, we were early adopters, so it wasn't as feature rich as it is now back then. Nevertheless the core elements were there and we were able to have our input on the roadmap of the product.
Reason for choosing Officient
We were working with shared and protected folders, lots of data on e-mail to our employees, paper contracts being scanned in, use of office materials excel overviews etc. Officient came on our radar through known people in our network and we were immediately sold for the idea after the first presentation of the tool.
Evelyn
Verified reviewer
Online Media, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
From not-so-efficient to Officient
Thanks to Officient we don't need to use different folders for every employee anymore or countless spreadsheets that held HR-information. We now have one very user-friendly and clear overview of all our HR-data and a usefull way of getting insights in our HR data as well as making up contracts or documents that our employees need to sign. Whenever you have questions you receive an answer within 5 tot 10 minutes from the always-present support team. I love working with them and I love using their tool! It makes my job a lot nicer.
PROSSuper userfriendly software with a lot of useful features and awesome support!
CONSEven though they try, it's not always possible to have a custom-made platform which suits your company perfectly, but they try to service every client as best as they can!
Bart
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Officient makes HR administration a breeze
Officient is a tool made by HR for HR and it shows. I'm saving tons of time on paperwork thanks to the automation that Officient provides.Their support team regularly follows up to see if you have any issues. They implement your recommendations into their software if needed.
PROS-Employees can onboard through self-service and have a self-service portal-Officient automates requesting vacation-Asset and fleet management is an option-Their support is really fast and helpful
CONSWe haven't had any big issues so far, so I really can't say.
Suzan
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Greater empowerment of the employees
With Officient we do not hire an extra HR officer to do the administration. Our colleagues can find all contracts and monthly paycheck in their personal page. They are responsible for address changes, or other personal changes. I do not get questions about their leave balance, they have a overview of the holidays of team members and they have easily access of the professional mobile numbers of their colleagues. I get as HR director more time to focus on other important issues and we also save at HR costs.
CONSI miss a link with our track and trace program.
Thibaut
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Officient is efficient to scale your HR organization
Officient is integrated to our current HR system The team is super responsive and implement quickly feature request needed to fasten our internal process.
CONSOfficient could always integrate more feature to fasten our growth, but the team is so responsive and the development so efficient, than for now, I don't have anything to say for the moment.
Maarten
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Increase HR efficiency
Our usage focusses on: - Holiday requests & sick absence management - Onboarding for new employees - Remuneration management - Financial planning data
PROSI love how Officient offers a complete overview and working process of your HR-related matters
CONSThat the process is dependent on the social bureau when setting up. After set-up though, this is not an issue and everything is fully connected. So the dependency can be merely a hurdle in the beginning, but offers great benefits as well.
Joeri
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Officient turned out to be a real HR collaboration toolkit for IT1!
Selfservice possibilities helping us daily. Helpdesk has done a great job responding swiftly, even after business hours! Centralized management & log adds overview & security as needed for GDPR. Quite some development decisions were made in favour of our requests / proposals.
PROSThe full circle, app based overview of the total compensation value a employee receives.
CONSCustom contracttemplates are not really adaptable to fit our look & feel.
Reason for choosing Officient
More complete offering
Reasons for switching to Officient
Selfservice & full circle overview via 1 app
Emy
Graphic Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Efficiëntie & gebruiksgemak
Heel positief, fijn voor HR en fijn voor medewerkers om zo een gecentratliseerde tool in huis te hebben.
PROSHet is een tool die heel intuïtief werkt en is alomvattend voor HR.Je kan alle essentials hierin opnemen en het is zo modulair.Werk je aan de module opleidingen, dan kan je deze onzichtbaar zetten.Per document heb je de keuze om het zichtbaar of onzichtbaar te zetten.Heel fijn.
CONSHet is een app die in ontwikkeling blijft. Dat merk je ook en is positief.Soms stoot je op zaken die niet mogelijk zijn en dan is het hopen dat dit wordt gewijzigd in de toekomst.
Reason for choosing Officient
Prijs, efficiëntie en gebruiksgemak.
Reasons for switching to Officient
Geen gebruiksgemak, verouderde interface en beperkte mogelijkheden.
Lies
Verified reviewer
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
I love OFFICIENT
Officient helpt HR om zaken niet te vergeten! ION heeft afgelopen jaren meer dan 30 personen per jaar aangeworven en Officient was essentieel om dit in goede banen te leiden.Officient automatiseert waar het kan en maakt de HR job des te leuker!
PROSContracten en policies ondertekenen, onboarding flow, link met payroll, kalender, insights, data,...
CONSIk mis nog een software voor opleidingen, maar ik weet ook niet of OFFICIENT hiervoor bedoeld is.
Niels
Industrial Automation, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
Officient review from an MD's perspective
One version of the truth for HR data. All in the cloud so eliminating Excel sheets and server directories.
PROSEase of use & user interface Possibility to create custom fields to enhance master data. Connection with payrolling company Close connection with owners and developers to discuss new features.
CONSPretty basic in certain modules. Needs to be enhanced and extended.
Stijn
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
A no-brainer
The purchase of Officient is a no-brainer. As the owner of a small company, a lot of payroll administration was still done by myself. Through Officient, the most current processes are automated, such as the entry of employees' illness (and the accompanying documents from the doctor) - to say something. We were early users of the software, and I must say that the speed at which new features and updates are pushed is remarkable.
PROSThe look & feel of the interface, the ease of use, the speed of adoptation.
CONSExceptions in the field of payroll administration are not always 100% integrated with the software of the social secretariats.
Katrien
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Efficient. Easy & Time saving.
Officient gives a us a simple and clear overview off most HR-actions, is easy to use for all employees and gathers all info (from documents, contracts, or specific assets s.a. type of car, mobile phones, licensed programs etc. ) at just one platform! A great tool to get updated insights in a minimum of time.
CONSNo cons at all ! ------------
Wim
Events Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Officient Rules
I'm very satisfied to have discovered Officient and would recommend it to anyone who works with staff!
PROS- Very "user friendly" - You have a very clear overview of your staff; their wage , vacation, car policy, ... - Easy to manage the "leave of absence" - ...
CONSOnce you know how it works, there are no dislikes...
Reasons for switching to Officient
"Wij Helpen" made the switch
Ellis
Marketing and Advertising, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
Gebruiksvriendelijke tool voor HR & loon
De software is zeer makkelijk in gebruik voor werknemers. Verlofdagen aanvragen, ziektebriefjes indienen en documenten ondertekenen gaat heel intuïtief. Alles is vlot vindbaar en duidelijk aangeduid. Handig ook dat je alle loonbrieven makkelijk terugvindt en dat je via de kalender kan kijken wanneer je collega's vakantie hebben.
CONSTot op heden is het me nog niet gelukt om Officient te koppelen met andere applicaties zoals Outlook (op Mac), al bestaat de mogelijkheid wel.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed August 2022
As an employee it's not the best I used so far
It's good because I can see who works in the company and under who's management. I can do most admin things that I am required to do, including things like holidays management.
CONSThe UX is not great, not really inviting.
Kenneth
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2019
Review Davo Group
The ease of use, the user interface is super friendly.
CONSI have a team of 9 engineers wich I have to manage. So the overview calendar of all engineers together could be better. For example to approve days off for them, so I can see and plan this in an instance on the overview itself.
Frele
Hospital & Health Care, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Perfect easy going software
No more manual paperwork needed. Less time consuming HR work. Perfect overview for every member of the team.
PROSI like the simple yet complete functionality.
CONSIf I need a printout, it could go easier. Question is, did I really need the printout? :-)