All Onfolk Reviews
1-25 of 36 Reviews
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Bobbi
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Saves time and money
Onfolk has saved us time and money compared to our previous accountant-based payroll process. It's automated our payroll and also has the benefits of an HRIS, like holiday booking. The team finds it easy to use, and customer support is excellent.
CONSIt doesn't yet have some of the features I would like but I have faith that they're building the most important ones.
James
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Awesome time saver for startups
Onfolk has made our payroll and HR processes seamless. We started using it to streamline our payroll process after finding the previous process with our accountant too time-consuming. Onfolk has made payroll very efficient, and we then started using their HR features, which have made a positive impact on our onboarding process with their documents and task features.
PROSEasy to use. Run's payroll seamlessly and integrated with other services Slack, Google Cal, HMRC, Xero to make it all effortless. Customer support is amazing.
CONSI can't hire people outside of the UK using it.
Reasons for switching to Onfolk
It was a hassle going back and forth with out accountant each month to run payroll. Onfolk just does it for me now.
Laura
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Onfolk Review
Easy to view payroll and manage time-off
CONSWorks great if salaries are consistent and there are no leavers. Does not work very well for part-time workers and calculations for leaving bonuses are often wrong so have to be manually checked.
Diego
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Onfolk is a great tool for founders
Onfolk takes care of most of our people ops with minimal input from the team while giving us the customizability and service of an enterprise-grade product.
CONSI'd love to see more business planning and forecasting tools.
Reason for choosing Onfolk
Functionality more than anything and great service from the team.
Oliver
Telecommunications, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Efficiently process payroll
Overall the team at Onfolk have been very helpful, the platform works well and they are focussed on consistently improving user experience.
PROSEasy to use and set up Onfolk allows us to automate various levels of payroll so the process of running payroll isn't time consuming and frees up time to focus on more important areas of the business.
CONSSlower making bulk changes to payroll (adding multiple lines of commission)
Reason for choosing Onfolk
Better HR functionality which would mean additional software would not need to be subscribed to.
Vendor Response
Hey Oli, good news! We're building commission flows right now to take this hassle away. Stay tuned this should be released in the new year.
Replied December 2023
Leona
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Perfect HR product
Onfolk is a great HR tool for startups, with a super-responsive team that has taken a lot of the hassle out of payroll for us.
PROSeffortlessly combines all aspects of HR admin, from tracking time off, different policies, document storage, personal details and a super slick payroll. The best part is the team is always on hand to help if you encounter any strange requirements and they are always improving.
CONSnothing really, any time a suggestion for improvement is made, within days or even less, the function appears as if by magic. The team are incredible.
Reasons for switching to Onfolk
Onfolk offered a significant improvement in functionality, and centralised many other aspects which were being stored across spreadsheets, in random folders and poorly maintained areas, into one, up to date and easy to use product that gave a single source of truth.
Rebecca
Real Estate, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great simple product - the SeedLegals of payroll & HR
Great, simple to use, great customer support when necessary, great to see new features added in when we report something which doesn't work / could be improved.
PROSFavourite features: Integration with Slack, one button to submit payroll, easy to onboard a new joiner
CONSWhen a new joined is added, they automatically get enrolled in Maternity / Paternity leave which we added, would be good if this was off by default and manually have to be added on
Reason for choosing Onfolk
We prefer the agility and thinking of a startup, we knew you'd be upgrading the product quickly and efficiently depending on user need. Brightpay is pretty old fashioned, we prefer using something modern
Reasons for switching to Onfolk
Not enough control, and our accountant was doing payroll on another provider which meant slow a slow process to get things changed
Valerio
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A must have for any startup
Onfolk is an essential tool for any startup. Without it, our business would have suffered a significant setback. As beginners with no prior knowledge of payroll and HR, Onfolk was invaluable in helping us to get started and effectively manage our team. Their platform provided us with a seamless onboarding process, making it easy to navigate through the complexities of HR and payroll. Additionally, their team was always available to answer our questions and address any concerns we had. If you are an early-stage company in the UK, I highly recommend Onfolk for all your HR and payroll needs.
CONSNothing yet, the team is constantly churning out new features that make the product even more valuable. Looking forward to Onfolk becoming a full-stack HR solution with integrated payroll!
Freddie
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Best Payroll and HR tool we've found
It's turned a big admin and headspace burden into a seamless part of running a company
PROSOnfolk hasn't just been a tool for payroll and employee management it's made every part of the process quicker, clearer, and more useful for the managers in our company and all employees
CONSThere are very few drawbacks, but if there's anything it's that the feature set isn't as comprehensive and mature as some competitors. Onfolk manage this by being incredibly responsive to requests and feedback so you end up with features that really work for you rather than a bunch of off-the-shelf products that do the job but are a pain to use
Reasons for switching to Onfolk
Looking for a better product
Mick
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
OnFolk
I can't fault OnFolk for customer service, my overall experience is a very good one.
PROSOnFolk has provided us with excellent service! They have been outstanding in their response time and problem solving, making our experience with them seamless
CONSWe are a start up and have grown as OnFolk have grown, so the excellent suppport has more than made up for the slowly building feature set, which continues to impress me as it evolves. I think maybe publicising the timeline of features as they are revealed may well have helped along the way.
Reason for choosing Onfolk
We believed we could work more closely with a start up that was of a like-mind i.e. trying to do something fresh and original in a congested space. Supporting other start ups is important to us, and OnFolk have come through on that trust.
Helen
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
The best payroll software especially for startups
We've been using Onfolk for the past 18 months, and it's the best payroll software we've used. They have a community of users where you can give feedback, and they act on it rapidly. The software integrates seamlessly with all our people operations, and the team is responsive and supportive. We highly recommend it.
PROSThe ease to set up, onboard and pay our team. They look after all the admin e.g. reporting to HMRC for you automatically which is a godsend!
CONSWould love it if we could onboard international employees too
Simon
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Onfolk review of use within simplciity Group
Onfolk is very easy to use, simple, clear and notm time consuming. It provides all the necessary info quickly to help me manage my team time off etc.
CONSAll good, we use this easily and do not have any issues at all wit it. If we need anythigjn the support is super.
Amanda
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
The best payroll software I've used
The flexibility of running payroll without a hard cut off date.The product development and the fact that my input is acted uponIt's really easy for me and the team to use
CONSThere really isn't anything that I find frustrating with Onfolk - it makes my life easier!
Frank
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Super clear and simple to use
I love how easy it is to navigate and understand. You find exactly what you're looking for without having to think. I can manage my time off and my teams super easily and fast. Can't fault it.
CONSI can't think of anything, loving all the new integrations they continue to add. Can't fault it.
Edmund
Hospital & Health Care, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Amazing!
Onfolk is an all-in-one HR solution that has saved us a lot of time and money on our accountant. It makes everything incredibly simple, and the team is always on hand to help out. Our employees love it too!
CONSLack of functionality at times - I know theyre working on this though.
Srijan
Automotive, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Onfolk Review
Onfolk makes it simple to submit and approve time off requests and also manage my personal details such as pension contributions, emergency contact details etc.
PROSOnfolk has a really nice clean user interface that is easy to navigate and use.It's easy to manage and submit time off requests.
CONSInitially using the email login link, while secure, took longer than other login methods. However this is now remedied by the fact that there is SSO integration with e.g. Google.
Vicente
Accounting, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Onfolk review
Onfolk's payroll service and Xero integration have been fantastic for both my organization and clients. The integration has eliminated the need for me to manually handle accounting entries, freeing up time to focus on other areas of the business. Additionally, the team has been very approachable and supportive, providing excellent customer service.
CONSNot applicable- please see pro section of review.
David
Biotechnology, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great product
solid
PROSease of use, good value and great support team
CONSOnly thing I wish it had was a living document place where notes could be made/kept for each employee, at the moment you can only upload documents
Reinaldo
Information Technology and Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Good product
Onfolk is a reliable, user-friendly and efficient payroll solution. Highly recommended.
CONSOne potential con of Onfolk could be the lack of customization options for certain payroll processes.
Martin
Telecommunications, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Seamless integration
Product is easy to use, integration into our business was seamless
CONSThe user interface could be improved, otherwise great product
Matthew
Telecommunications, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Great system
Very clear and easy to use with good breakdown of different areas.
CONSHave not found any negative points in my use so far.
Mik
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Onfok Payroll & HR Review
Really enjoying the functionality of the platform and it's easy to use as well as giving me immediate access to my payslips etc.
PROSI really like the cloud functionality. The platform is easy to use and is very user friendly
CONSI think a document storage area would be useful for contracts of employment and such like
Reasons for switching to Onfolk
Business made the decision to switch over.
Vendor Response
Thanks for the review Mik! We recently built exactly what you are after - a document storage space both for companies and individuals.
Replied December 2023
Nodar
Information Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
Great easy to use and simple payroll app that won't cost you an arm and a leg
Friendly, easy to set up and to use - very good value for money!
CONSThe bulk payments need to be done via wise and there is a bit of clicking I need to do every month because of that but it's not a biggie
Freddie
Information Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great service and platform
Onfolk is super easy to use and clear. All the information as a user I need is there
CONSIdeally I would like some sort of link to my pension
James
Telecommunications, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
We changed system and no nightmares occoured
I loved the fact that the system was simple I thought it was going to be a nightmare but it wasn't, it was easier to use and didn't need a session on training. I also love the Magic email to log in
CONSnone that I found as a user , the system was straight forward.
Reasons for switching to Onfolk
Company policy