All OpsVeda Reviews
1-25 of 26 Reviews
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Glib
Verified reviewer
Computer Hardware, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Good product, great support
Great refresh times, near-live data from flow from ERP. Ease of use and customisation. Room for enhancements and add-ons.
CONSthere ins't anything obvious that comes to my mind.
Vendor Response
Thank you Glib. We appreciate your feedback.
Replied October 2022
Bindu
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Experience with OpsVeda from a Data analyst
OpsVeda has become a very handy tool in our business processes at Siemens because it is now part of a larger audience. Initially when it was implemented, only 2 people from the team had an idea about what the tool could do. After 2 years, there are more than 300 users who are currently using the tool and more that are familiar with its functionalities. When I first took up the responsibility of managing the software as a main admin from Siemens, I had about 10 suppliers using the tool to its entirety. Today, I have 85 active suppliers that constitute more than 70% of our critical open orders who use this tool everyday. Suppliers that are onboarded onto our electronic process (EDI) of confirming purchase orders are now very inclined to use OpsVeda instead due to the interesting feature of watching the orders move from one grid to another when changes are made. We have requests from the EDI suppliers to start moving them to OpsVeda and the word is being spread all across the globe. The instantaneous response with every click, makes it more exciting for users to move towards it. This could not have been possible with the great team at OpsVeda that ensures questions are instantly answered and issues resolved. A big shoutout to 2 very fine people at OpsVeda, [SENSITIVE CONTENT] who are always on their toes to assist with any hiccups with the tool. Their team is super approachable and leave no stone unturned.
PROSOpsVeda is a great tool to showcase the lifecycle of a purchase order. The most impactful feature it possesses is the ability to create exceptions to fix data errors in any ERP system. It is a very transparent tool with easy navigation. As troubleshooting is my everyday task at work, this portal offers insights in making my task comparatively simple than doing it manually. The automation used in this software is straightforward and easy to comprehend. Although this is an extensive tool that has varied features, it is tactically built. One of the critical features that encompasses any general software's success is the usage. OpsVeda gives the flexibility to monitor the usage metrics to quickly identify who is accessing the portal. This is especially important for an analyst to be able to gauge the performance of the tool and its users.
CONSWorking in a supply chain environment and dealing with purchase orders/acknowledgements, the one feature that clients look for is able to add attachments for easy access. As I work with suppliers on a day-to-day basis, the common feedback was having a feature to include attachments.
Vendor Response
Dear Bindu: Thank you for taking the time to provide your valuable feedback. OpsVeda is a critical application for Siemens planners, buyers, suppliers, and inbound warehousing teams. It helps ensure timely availability of parts & assemblies necessary for final assembly, quality, and on-time delivery of rolling stock and mobility products to customers worldwide. It is awesome to work with you and your team, and together we are proud of the sustained value OpsVeda has created for the Siemens Mobility operations and its 325+ suppliers! PS: As requested, the new document attachment feature will be released shortly.
Replied July 2022
Melinda
Outsourcing/Offshoring, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
OpsVeda made my job easier!!!!!
Work Ethics Adaptability Innovation Patience Training
CONSSmall company therefore not always enough team members to assist with questions
Reasons for switching to OpsVeda
Opsveda allowed for more options and flexibility of use
Toune
Apparel & Fashion, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Highly recommended
I appreciate how the tool efficiently provides data, allowing me time to focus on actioning items, rather than spend hours gathering and analyzing information. Recently, we had issues with stock transfers that were left open and feeding our planning tools to not produce styles that were actually needed. Ops Veda team were able to quickly build a view to see dollars impacted on the order bank within the quarter.
CONSWe are still working on implementing a direct connection with our ERP system. Once this is connected, we will have more up-to-date data.
Cesar
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
OpsVeda Review
The customer service is rather good, however the development side of things does have some issues. OpsVeda develops new modules or capabilities quickly, but (in my case) their team can say that what is being developed is "included" in the "current cost" of OpsVeda, and then backtrack on it and say "it actually will have a cost", once the new module has been developed and presented to their customer (in this case, us in WD). Other than that, very supporting staff with great response time. pt for the
PROSNear-real-time data is what is best about OpsVeda. It's very customizable and the data displayed can be tailored to the users needs.
CONSI am ok with the quality of the product at the moment.
Reason for choosing OpsVeda
I did not chose the product or pay for it, I selected the option that said "customized it" because I also participated in the request and testing of a module that was developed.
Vendor Response
Dear Cesar: It is awesome to work with you and thank you for the feedback. With the optional premium support, all the implementation, enhancement, or customization services are free of charge. The customer only incurs licensing fee for new modules. Thank you for being such a wonderful power user and we are proud of the value OpsVeda creates for you and your team.!
Replied March 2021
Dan
Semiconductors, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2022
Real time reporting and customizable filters with actionable exception tables
Good teamwork and response times for solving complex business problems and delivering enhancements
PROSWe have many sources of reporting in a large enterprise. OpsVeda provides teams with customizable filters for dashboard reporting which is a strength and allows user self service. Business Operations team able to call out actionable exceptions for managing their backlog with sales organization.
CONSThe query time could be faster working in a cloud environment - otherwise satisfied w product
Vendor Response
Dear Dan: Thank you for being an excellent global program manager, helping drive process, solution & data consistency across multiple functions & geographies with OpsVeda. We appreciate your valuable feedback. User experience concerning the speed of storyboard refresh depends on multiple factors such as system resources, network, and load. However, we stand by our refresh rate of <60 seconds. OpsVeda support will reach out to you shortly. As we continue to add & improve features, functions, and performance, users should see an enhanced user experience with new releases. Thanks again for your trust & partnership.
Replied July 2022
Brian
Apparel & Fashion, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
OV - unbound potential
I most like the ability to create/define our own exceptions with the exception builder, as well as the overall customizability of charts and storyboards. I like that it makes a great research tool for identifying unusual combinations of criteria on an ad hoc basis.
CONSLack of ability to create our own custom exceptions at schedule line level. This often requires OV technical assistance to accomplish. Also, the inability to define 'dynamic' alert recipients that can be determined at time of execution based on information contained on transactions. Also, that I can't re-use 'master procedures' in exception builder as code snippets to re-use in 'condition builder' group blocks.
Vendor Response
Hi Brian: It is awesome to work with you, and we are proud of the value OpsVeda creates for you and the 100s of users you support. Schedule line level exception and reuse of master procedures for exception building are part of OpsVeda 9.0. Dynamic alerting is in 8.4 and much easier to use in 9.0. OpsVeda support will reach out to you shortly.
Replied March 2021
Andrew
Wholesale, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Supply Chain Platform
Overall, Opsveda is a great platform especially for those businesses trying to get a hold of their supply chain. It makes the management of your full supply chain much easier, you really feel in control.
PROS- Awesome knowledgeable team - Flexible platform for many use cases - Great customer service and very responsive - Ease of use - Nice looking platform and dashboards - Scheduled emails are easy to setup and maintain - Extensive Admin Controls
CONS- The backend filtering options/rules for dashboards might take a little while to get used to
Billie Jo
Textiles, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Good Product, Great Support
OpsVeda is a great tool that delivers the data we need to run our business in an easy to read format. It is always a pleasure to work with the OpsVeda team to further improve our analytics.
PROSHighly customizable tool that offers many ways to effectively view data in different formats. It is very easy to learn from a day to day data user aspect.
CONSI really have not found any cons in my uses. I only wish I had more time to personally use the tools more.
Greg
Consumer Goods, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Valuable Business Tool & Partnership
OpsVeda is a tremendous tool that delivers great business intelligence to my team. They are always pushing the product forward and looking for opportunities to deliver more value.
CONSI don't have any real cons to share. My biggest frustration is personally not having more time to use the tool
Johnny
Computer Hardware, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Juni Storyboard
Overall, I feel this platform capable to deliver what stakeholder need but I believe OpsVeda team will able to enhance further to make it capable to perform more advance analysis and automation analytic feature
PROSJuni Storyboard enable the user to customize the data visualization base on needed basis and the data near to real-time which help the stakeholder to gather in-sight info in glance view. It had the capability to check for details data.
CONSThere is just a little drawback where the user cannot create it own attribute. However, the administrator and developer from OpsVeda team are very help to create on behalf. Looking forward for the enhancement to enable the user to create own attribute for Data Mapping purpose.
Vendor Response
Dear Johnny: You are an awesome power user of OpsVeda AI assistant, called JUNI. We are proud of the value you are creating with it, and the 100s of users you support in Malaysia. We appreciate your valuable feedback. Future releases of OpsVeda 9.0 will include more automation and self-service capabilities including the ability to create custom attributes for data mapping without relying on your 24/7 support team. Thank you for your trust and partnership.
Replied July 2022
Martin
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
OPSVEDA: user-friendly customizable tool that never fails you
From a daily data management user perspective I can only recommend it to everyone who would be looking for a tool to be used by many different departments across the company when each may set up and design the tool as per their needs in a very easy and user-friendly environment with very supportive, responsive and innovation positive team to help in any situation.
PROSHighly customizable tool offering many ways how to effectively adjust source data reports by automated filtering, view templates, email alerts and overviews combined with tremendous IT team support and quick enhancements or fixes deployment.
CONSnone, only wish to have more of the JUNI customizable adjustments enabled for all versions
Vendor Response
Thanks Martin. We appreciate your feedback. We most appreciate Customer JUNI Configurators!
Replied October 2022
Kamaruzaman
Logistics and Supply Chain, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
User Testimony
Real time experience to the business enable the user plan the resource wisely.
PROSThe integration with the SAP is a real time and ease to use by end user
CONSLooking forward the integration with Oracle also great as what have being delivered with the SAP, once the migration complete as per corporate direction.
Vendor Response
Thank you Kamaruzaman for sharing your experience using OpsVeda. Our patented process agonistic data store with machine learning capability, and streaming SAP adapters make real-time insights, exceptions, alerting, and collaboration possible for over 600 end-users spread across North America, EMEA, and APAC. We have the ability to provide a similar level of integration using custom APIs with Oracle and other ERP software. Thank you again for your valuable feedback.
Replied March 2021
Gina
Semiconductors, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
SalesOps
Easy to manage data
PROS1) Immediate data update 2) Manage backlog by different customer
CONSData accuracy and Ops Veda support - Any issue, they support immediately
Vendor Response
Dear Gina: Thank you for taking the time to provide your valuable feedback. OpsVeda is a critical application for your sales operations, shipment, manufacturing, and production supply teams worldwide. Data streaming from source systems (such as your ERP and WMS) is continuously monitored by your on-premise IT support team. We work together to provide 24x7 support to help resolve the issue promptly. As you transition from on-premise OpsVeda 8.4 to the OpsVeda 9.0 on the Cloud, the monitoring responsibility shifts to OpsVeda and you will see the improvement with respect to data accuracy and resolution. Thank you again!
Replied March 2021
Kanako
Semiconductors, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Satisfied
Fetching backlog is what I use OpsVeda for mostly. Our tasks require accurate and fast responses and OpsVeda provides them. I also appreciate the immediate and thorough support from OpsVeda team.
PROSFast to get the required data. Real time to get updated data. Easy to use.
CONSNothing that I think of now. Our usage is quite simple (running backlog) and I'm satisficed with the features that OpsVeda provides to accommodate our current needs.
Vendor Response
Dear Kanako: It is awesome to work with you and we are proud of the value OpsVeda creates for you and your team. Thank you for being such a wonderful power user!
Replied March 2021
Mbarek
Transportation/Trucking/Railroad, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Standard packing list and shipping labels
This software has helped our business standardizing the packing list and shipping labels that come with materials from our suppliers. I have created and provided our suppliers standard templates for the packing list and shipping labels that include barcodes. However, many suppliers have failed to meet the requirements or need to upgrade their ERP systems in order to add barcode features. To help our suppliers to provide the proper paperwork, we have integrated the standard templates on OpsVeda and simply asked our suppliers to print out the packing list and shipping labels directly from OpsVeda without the need of investing on their ERP systems. This SW has significantly reduced receiving time and provided the correct content of the packing list and shipping labels. One more thing I liked is the response time and execution of the OpsVeda team. The team is extremely fast and efficient. That's a 5-STARS!
CONSThe response time of this SW is very slow. It would be great if the SW executes the command immediately after the clicks rather than waiting a few seconds on each click.
Vendor Response
Thanks Mbarek. Printing standardized packing lists and shipping labels out of OpsVeda enables consistent, scalable receiving processes. Appreciate the feedback on the responsiveness of the OpsVeda support team. We will look into the SW response time issue you faced.
Replied October 2022
Erick
Computer Hardware, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great customer support and experience
Easy for user experience, timely updates and really good support from OpsVeda team to accommodate the business needs. Special thanks to [SENSITIVE CONTENT] who has been instrumental to improve the use experience and maximise the system usage.
CONSNo outstanding cons from an user perspective.
Vendor Response
Dear Erick: It is our pleasure to work with you and we are proud of the value OpsVeda creates for you and your team. Thank you for being a wonderful power user!
Replied July 2022
Leron
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
day to day use
the easy way to find what I need and its helping for my workflow
CONSmaybe reduce the loading times and it should be much better
Vendor Response
Dear Leron: Thank you for taking the time to provide your valuable feedback. User experience with respect to the speed of refresh depends on multiple factors such as system resources, network, and load. As you transition from on-premise OpsVeda 8.4 to OpsVeda 9.0 on Cloud, you should see improvement in service levels and user experience. Thank you again!
Replied March 2021
Sashitharan
Semiconductors, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Inventory(Batch Managed Stock) for diffrent plants
reduce time waiting time to run report through SAP and increase productivity.
PROS-Friendly user, easy access, daily auto generate inventory report, very helpful for daily operation -Live Ops Veda insights with near real-time/current data -Trends & Analysis based on the Daily Inventory changes -Helpful for cross-functional collaboration and better decision-making
CONSi don't find any cons with ops veda software, its highly recommend for the business users
Vendor Response
Sashitharan, Thank you you for the feedback on the Inventory applications. Much appreciated.
Replied October 2022
Erwan
Computer Hardware, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Nicest tool i work with
Opsveda is user friendly, easy to customize regarding your needs. And it is also rare to have issues with it. And if so support team is really reactive.
CONSI have nothing to say here for the moment.
Vendor Response
Dear Erwan: You are an awesome power user! Thank you for the partnership! We are proud of the value OpsVeda creates for you and your team.
Replied March 2021
Sujatha
Computer Hardware, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Opsveda is a great tool
Opsveda is a great tool. I have been wanting to write my views about Opsveda, but has been pending for long. It is our life-line at work, if we may call that. Data is quite accurate. Helps us in preparing reports for Sales & Ops to track our actuals vs targets. Issues are resolved in no time & appreciate the support team.We had requested for adding Commercial Invoice & Accounting Invoice & they worked on this project & all the details are captured that are required for day to day activities. Special thanks to [sensitive content hidden] for their amazing support.
PROSData from Opsveda report is quite reliable
CONSduring quarter ends, it takes little time to reflect in the system
Vendor Response
Thank you!
Replied February 2024
Aleen
Semiconductors, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
OpsVeda review
Operation almost real live dashboard
PROSAlmost real time dataset from SAP. Data accuracy to support daily operation. Prompt support when there is issue.
CONSData configuration dependency on Ops Veda
Vendor Response
Dear Aleen: You are an excellent data analyst and a power user of OpsVeda software. We are proud of the value you have created with it for the 100s of users you support. We appreciate your valuable feedback. Future releases of OpsVeda 9.0 will include more automation and self-service capabilities, reducing your reliance on the OpsVeda 24/7 support team. Thank you for your trust and partnership.
Replied July 2022
Müjdat
Machinery, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Quality time
I really liked it overall. The interface quality was above what I expected and as a result of the ease of use it provides, I can now earn more money by working less.
CONSI didn't have a problem I think overall it was a great experience.
Vendor Response
Thanks You!
Replied February 2024
Forrest
Consumer Electronics, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
User friendly
Very good software....
PROSi use this software for many years, and it is very useful and almost real time data from SAP....but much less time to download the data compared with SAP.....
CONSi did not not use this for more than two years, i know we now had many additional enhancement to make it more user friendly, i will go and test...
Vendor Response
Thanks Forrest. Real-time ~ Real-value!
Replied October 2022
Kar Khay
Computer Hardware, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2022
Great tools !!
Overall the tool is good. It able to map all the data from various platform as long as the data availability readily available to reach. The support from the OpsVeda team is superb and their commitment to support on the development was great. Great visualization tools to use.
PROSThe software was great and it cover most of the users requirements. Easy to use and great visualization graphic.
CONSSome critical changes will require the developer to do changes or build.
Vendor Response
Thanks!
Replied February 2024