As a digital marketer, I use many applications that I cannot keep an eye on all day or manually pass information from one application to another and I also need all the data to be synchronized. Zapier makes my day easier, connecting the applications that I use, it executes tasks automatically according to the rules that I establish. I love it helps me save a lot of time and money by hiring programmers.

Zapier changed the way I deal with applications and tasks. What I liked the most is the automation of work processes, another of its advantages is that Zapier includes a large list of applications to connect. Also that the Zaps are only executed with a filter rules. The user interface is nice so that anyone with basic knowledge can use it without the need to hire a programmer.

The negative aspects of Zapier is that at the beginning it is difficult to take advantage of Zapier, due to the learning curve, the free version is very limited (the number of 'Zaps and applications), also something that I did not like is the customer support that sometimes does not provide solutions.

It's mixed. We really like it for some apps but the pricing gets ridiculous if you need to send more zaps than expected.

For some integrations, it works flawlessly and is an excellent solution to connecting two apps.

For some apps, the integration is so confusing and limited that it just isn't worth the bother.

I am a long-time Zapier user waffling between paid and free for a number of years. Most recently, I moved to a paid subscription because the apps I use were able to connect. Many of my zaps only need to run once a day or even once a week and when I selected "instant trigger" they would run 100's even 1000's of times per day. For example, zaps that were to check new calendar appts were not just checking new, but going back months and years and checking old appts.When I contacted Support I was told they would only run when triggered. I had to increase the price of my plan because of the false triggers. During the time I stayed on a paid subscription, I contacted Support a number of times and found their support to be very lacking (compared to 5 years ago). Support was not able to understand my issues, resolve them or explain why a trigger was running 1000s of times per day and more importantly find a way to stop them.I moved to another app because the pricing was much better (read: way cheaper!) and support was able to resolve issues. Overall, I found Zapier wayyyyy over priced.

Zapier connects to almost all of the apps out there.

Overpriced.Poor support.Support not able to resolve issues tied to zaps over-running.

Great tool that will boost your productivity, perfect for every kind of business

An extremely wide range of integrations with many popular services and apps. Super easy to set up and test.

The free plan is quite limited and for business purposals on a large scale you would definitely need to upgrade.

Happy to use this as a stopgap to tape a bunch of software automation together. However, it does price at the top end for alternative. Still cheaper than building out API functionality yourself or via dev team. We use it to prove out concepts before committing dev resources.

- super intuitive, and easy to use - quick set up - lots of apps - cool features rolled out

- can be pricey when automating multiple steps - breaks often

Love this tool, very easy to start using and can do so many connections

If you get stuck around the flow you are creating it can take a while to figure out the solution.

It is essential for digital marketing and it is one of the best tools you can have.

Zapier is a very reliable tool to leverage your marketing stack. It helps with integrations, consolidation of data, and even notifications.

Because what Zapier offers is priced by activity, your original plan can easily scale towards a more expensive plan.

I like that I can manage and automate my business in one place.

the monthly paid plans can be a bit expensive.

Zapier's intuitive interface, extensive app integrations, and robust automation capabilities make it exceptionally efficient for streamlining workflows and increasing productivity.

Occasional limitations in customization and complexity of more advanced workflows can be challenging. Also, pricing can become prohibitive for extensive usage.

Excellent: reliable and useful for solopreneurs.

A high number of integrations are available and reliable.

Can be expensive for small businesses just starting out.

Like I said before, we use Zapier to automate tasks that we would normally have to do manually. Things that used to require extra man power and time are done automatically by integrating your every day apps in Zapier.

Zapier is great at taking the monotony out of your every day tasks and automates them, saving you both time and money. Zapier does this by connecting to your most used apps and triggering actions depending on conditions that you set up yourself. A few examples of tasks that I personally use Zapier for include: - If our organization posts a new Instagram story, Zapier automatically takes that data and posts it on on our WordPress website to the social media section of the website. - We have a project request form where with any submission, projects are automatically created in Asana. - If I tag a project in Asana, Zapier automatically sends an email to the client that the project is complete.

Sometimes it can be somewhat of a hurdle to set up certain integrations. Also, the integrations will at times stop working and it can be a challenge to nail down the exact cause. Usually the integrations stops working because of api changes with the individual apps, or if there was a password change with a user in the account.

My experience with Zapier has been great. It meets so many of my needs. It makes my job so much easier by taking so many important details off of my plate (and off of my coworkers' plates). When something goes wrong, the customer support is ACTUALLY HELPFUL! That's so rare these days. But Zapier has managed to have a good customer support who actually looks into issues, finds the problem and addresses it. I am extremely happy. We purchased Zapier for my 9-5 job, and I plan to purchase a plan for my own side-business once we've grown large enough for it to make financial sense. Zapier is a game changer for businesses.

The thing I like most about Zapier is that I am able to automate all the boring tasks I used to do manually. It can do almost any of those things - whether it be gathering information and sending it out in an email or in a Slack channel, or assigning a task to a particular person, or sending us an alert about a client requesting a revision on a proof, or any number of other things. Zapier allows us to automate it all, AND it makes sure that nothing slips through the cracks (which used to happen if one of us got too bogged down and missed an important detail). Zapier makes our lives easier and it protects us from basic human error.

I'll be honest, I'm struggling to think of what I don't like. I think the main things I haven't liked are not Zapier's fault - like the way certain other apps have chosen to integrate (Dropbox will only let me work with my personal folder, not my Teams folders, really??) But that's not Zapier's fault. That's Dropbox's dumb fault. I guess something I don't like is that I find it confusing to understand where my tasks are being used. I think I eventually figured it out, but it was a little confusing and could be more user-friendly. I also found some of the error notifications confusing because it provided a link, but then I couldn't figure out what the error was or why it existed. I had to contact support. But support was super helpful, so that ended up being fine.I don't like that if I go to edit an old zap, it sometimes makes me have to run the trigger test again and then click through all the earlier steps before I can fix or set up a step later in the zap. But that's not a huge deal. It's just a thing I can think of.All in all, I don't really have a lot that I don't like.

Overall, I LOVE Zapier and will be setting it up again for my (new) current business. It's easy to use, cost-efficient, automates your life and saves you so much time. Plus there are not many software/apps that don't integrate with Zapier.

Zapier is amazing. You're able to integrate with most apps and software and then automate it to how you want. You can do so many different automation - more than you can even think of. You can set up data from one app to go into a Google Sheet automatically. You can have emails automated to go into your task manager. You can create a to-do list with any data. You can automate your business, your life! I used it for websites, Calendly, Social apps, to-do lists, excel sheets/Google Sheets, etc. etc. etc. More than I could name. It's pretty inexpensive for all it does and all the time it saves you.

The only "downside" to Zapier is just setting up the Zaps. Depending on what you want to be automated, it may take some time to map the integration. But once you set it up, you're good to go! I would recommend checking it weekly to make sure the Zaps are still accurate. Sometimes you change a setting in an app and it changes the map of the integration. A lot of times you just need to re-map the integration and you're good. Overall, I love Zapier and there are not many cons.

There's no secret to use Zapier, all you need to is to play with it, follow simple steps the interface tells you to or read the documentation (that's very abundant). The most recent thing I've learned was to use webhooks and use Zapier to get ou send information directly to apps API. It solves most of the issues I mentioned prior.

Zapier changed the way I deal with apps and tasks. Now everything I need to accomplish I ask myself: is it possible to use Zapier to make this easier or even totally automated? From simple things like sending happy birthday emails to my clients, to connecting a ERP app with Google Spreadsheets, there's hundreds of apps with thousands of possible combinations possible to make our lives easier.

Since they revamped the interface for creating and managing Zaps, there's not really anything that I don't like about Zapier. If worth mentioning something, it would be the missing actions, triggers or sometimes apps to integrate, but that's not Zapier's fault, because it depends of the apps making their services available on Zapier. Some apps like Wrike sell their own automating app, so they don't offer many choices inside Zapier. Others like RD Station Marketing lack of possibilities in their own API, so it's not possible to do much too.

Support was very good - and honest - when we uncovered the bug of some of the Slack functionality not working. It's an easy tool to use - I had set up 4 Zaps without a problem and I am not a technical person.

It's really easy to connect the apps we use to facilitate the exchange of data and increase the functionality of our core applications. An example - we use Ringcentral for phone service and messaging. We realized that as we increase the use of SMS messaging we were "working in silos" not knowing what each other was texting to a customer. We were able to "share text messages" by setting up a Zapier that copied all of the text messages into slack so the entire team could read them. Simple and effective. No programming.

Zapier had some functions , such as retrieving a new file received in Slack, that do not work. I have been in contact with support, they acknowledge the bug, but will not give an estimate to when it will be fixed. This major flaw has forced us to look at Zapier alternatives to meet our needs.

The overall experience is good. Although overwhelming, and sometimes time-consuming to figure out how to get exactly what I need, Zapier does what it promises. The support team has also been great as well each time I've needed their help.

The amount of options that Zapier has for integrations is astounding. The possibilities really are endless as far as tying multiple apps/services together to perform automated tasks regularly. Their interface also makes it relatively easy to put together the automations so that it's not rocket science.

Its greatest strength is also its greatest weakness in that because there are so many options, it's overwhelming. There are so many things you can do with the integrations that I have often felt like I am not getting nearly as much out of it as I could be. I found myself relying on reading their blog and suggested zaps to see if I get any ideas. Ultimately I'm left with a feeling of "I don't know how to get the most out of this service."

I use zapier to create email response lists, schedule meetings online and in person, to send reminders, and to complete tasks that I don't have time for. I prefer using zapier over completing repetitive tasks on my own although the free version has limitations and the paid version may not be accessible to small businesses or startups.

Zapier eliminates much of the daily workload, like scheduling meetings and transferring or checking data. Zapier has a free version. It works with almost every app or business software. I think of Zapier as a bridge that also functions as an assistant. Customer support and the Zapier community help with any difficulties you encounter.

Zapier as a whole would benefit from a face-lift and some fine tuning to make it more user friendly. I want more features in the free version or something that's in-between free and premium. There is the concern that the software will malfunction, depending on what you've set to automate this could be disastrous.

It's reliable, works the ways it's designed and it's the most popular among developers, so means we can use it pretty much anywhere. I like the free tier.

Pricing structure. It could be a bit more attractive, so we would actually pay.

I have had some problems but they have always been resolved, I believe the problems are with the software trying to be automated, but there is sometimes not clarity from those people.

* very thorough amount of products it connects* ability to automate without hiring a developer* ease of business* free tier

I don't love how the next price up is $30. It felt like a real jump but at that point I needed what was in the $30 tier so I had to go with it.

We use several SAAS solutions in our day-to-day operations. Zapier is the glue that holds it all together. The automation that we've been able to implement through Zapier is what gives the impression of a slick, unified system. It has allowed us to continue improving by using the best features from a wide array of software to build a customized system that works the way we want it to without having to enlist our own team of developers. I used to run into roadblocks with software and think, "Gee, I wish I could just..." With Zapier, I actually can.

Zapier is exceptionally easy to use. I started by playing around with a few of the hundreds of suggested Zaps, but it didn't take long to get the gist and start building from scratch. I use Zapier to send automated emails triggered by software that either doesn't offer that option natively or doesn't give me as much customization as I want. The result has been increased communication coming out of my office with far less time commitment to make it happen. With budgets what they are these days, I'm constantly being asked to do more with less. Zapier has made that possible. Another unexpected plus is that I've discovered other great software through Zapier. I've got a favorite relational database. I've got a favorite web form. I've got a favorite workflow system when I need input from others. Zapier has allowed me to tie all of those together without having to compromise so I can take advantage of the best features of all of them. Because I don't have to intervene manually, there's no duplicate data entry so errors are minimized as well. Zapier saves me time every day.

Multi-step Zaps are great, but conditional Zaps would help me stay more organized. Right now, Zapier doesn't offer that so I end up with three separate Zaps that each have a unique filter, rather than one conditional Zap that can route to different steps based on variable input. So far, I've always been able to find a work around. It's like having a 2000-piece Lego set, but not having the exact piece you want. You can still build your house, and it will be amazing, but it would have saved you a few steps if you just had that one more piece.

As a business owner of a small company, I consider myself the boss, implementor, and janitor of all of our online systems. It is always me, and me alone dreaming up ways I can implement Zapier to make our company run more efficiently. It is also always me cleaning and fixing everything that breaks. I mentioned in my title that Zapier is the tape that holds everything together. I don't know how my business could operate without Zapier, but I also know, thetape is not indefinitely secure. With roughly 15 complex automation that each has over 10 triggers/actions, I need to maintain at least one automation every month. This is not a huge deal, but when Zapier is the highway for all applications, it can be tedious to clean up the messes and identify what was missed while things were down. Having said that, this con is well worth the pros. If I hired a developer to custom code each automation I have, I am guessing the total cost would be well into the 5-figures (USD), and then hundreds a month to maintain it. So Zapier is well worth the cost. I have used Zapier for over five years, and I can confidently say my capabilities grow every time I dream up a new implementation. I am not a coder, but I am tech literate. I can follow basic tutorials, pull information from community forums, and modify it to what I need. But the second I need custom code that I can't copy/paste, I am forced to ask for help. With my experience level, I can set up some pretty impressive things to Zap.

With the number of software integrations, Zapier is almost as limitless as your imagination. The support network, community forums, and Youtube videos allow for one with no experience to implement some pretty powerful integrations quickly. The support is great, and will sometimes help fix your problem, and always show you where to look. Overall, the more advanced you are with regards to coding or following tutorials, the more you are able to do with Zapier.

Support is hit or miss, with regards to someone holding your hand. Don't get me wrong, I am always satisfied with the support, but sometimes they go above and beyond, and other times, they just give you enough information to help you diagnose the problem. Their website is odd whenever you are logged in. If I open a new window, sometimes I need to login again.

My overall experience with app/software/SAAS can be summed in the follwing points: A. The given app/software/SAAS has been solving the following business problems : - helping in two different firms to work together - automation f backend, google sheets, webhooks and mailjet. - facebook and google leads at one place - helping to connect google forms with facebook - posting of key events B. i have been able to realize the following benefits with the help of the given app/software/SAAS : - allowed to doe recurring task efficiently - allowing syncing of google drive with gmail attachments easily - overcame our limited engineering resources - helping us in integration of multiple platforms - triggering new actions and assessing incoming data.

i found the following features as most impactful: - leads sheets aligned with facebook and google sheets - automation of all tasks - works as personal assistant for reminding about zoom meetings and calls. - no technical knowledge required to handle it - affordable and cost effective Yes the product is quite easy to use for: - universal integration with all apps - real-time working speed - easy builder to use - work without creating complicated API codes. - workflows can be created easily Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

I found the following features that were either missing or could be improved: - integration of leads forms - enhancement of number of tasks in all plans - no free trail of freemium features - video training manual needed I found the following features or aspects of the product that are difficult to use: - to add functionality costs increases - limited to 75000 tasks only - lot of scope in improving collaboration aspect - more instruction on usage of app needed - error creating zap difficult to troubleshoot No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

Overall positive, I mostly wish that it were more affordable.

It is very easy to get most zaps built out and running, and the tool allows for tremendous creativity and flexibility when it comes to automating workflow processes. Even a task that does not take much time adds up when repeated frequently, and manually doing it also leaves the potential that something gets missed or done incorrectly. Zapier is more robust than its competitors and has fewer errors on the back end. Its support staff are reasonably quick to respond (within 1 business day, typically) and will go into the specific zap that you are having trouble with and explain what needs to be done to fix things. As the current champion of this type of solution Zapier has by far the largest stable of integrated apps and services compared to the competitors that I have evaluated.

It is very pricey, and getting more expensive all the time. While I still find value in it, you basically have to spend at least $600 per year (currently) to get full function out of Zapier and even that gives you a small pool of actions that can quickly be exhausted.

I think Zapier is great to start with. They offer a free plan to test it out. You do not need to know how to code to use the user interface, and it's pretty easy to use. The process of setting up zaps is actually very exciting since everything is simplified. The interface is clean and the software delivers on its promises quite well. So far, no problems have arisen.

It's a very user-friendly program that enables automation in an efficient manner. It also offers a wide range of options. I enjoy using the pre-made zaps a lot. They have helped me find automation that I did not know I needed. There are a lot of available features in Zappier, and it seems that if there is an application with an API (not sure if all apps are required to provide one), then you are likely to find it there. The monthly newsletter is typically packed with ideas of what to set up, which might sound silly, but I enjoy reading it. I guess I'm an Automator myself, so that could explain it.

Sometimes, understanding the technical elements can be difficult. My time is often consumed with the process of figuring out how to make something work. Zapier will not solve all of your issues, there are some that you will need to solve on your own. Many of the things I have tried are simply not effective. This may be the fault of Zapier, or it might be the fault of the individual apps.