All Nasdaq Boardvantage Reviews
1-25 of 77 Reviews
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Theo
Financial Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Nasdaq Boardvantage
Our overall experience with Nasdaq BoardVantage has been very positive.
PROSNasdaq Boardvantage is a great place to safely and securely house Board of Director materials. The application is very intuitive which makes for easy use of the application either on a laptop or ipad. Customer support has always been helpful when assisting in any type of question or issue.
CONSOnly real con is that with the pandemic and everyone meeting not in the same location, Nasdaq BoardVantage does not offer audio/video conferencing along with being able to present content similar to WebEx from a laptop or ipad.
Vendor Response
Theo, we appreciate your review of Nasdaq Boardvantage. Our team is dedicated to product innovation and streamlining your workflows, and we look forward to continuing to help our customers adapt to the virtual / remote work environment!
Replied June 2020
Elaine
Retail, 10,000+ employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Boardvantage review
Boardvantage is easy to use and did not require an IT team for implementation. Their support team is very responsive and helpful. It has allowed us to go paperless for what used to be bulky materials which has been especially helpful during these remote meeting times. It also gives us the ability to create a board book from a variety of data sources (.pdf, excel, word, etc.) and to replace pages easily.
CONSAll the published materials look the same. It would be nice if you could customize material covers; even if just with different colors.
Reason for choosing Nasdaq Boardvantage
We are a Nasdaq company and were approached by them with the product. The Board had been pursuing a portal to house their materials.
Vendor Response
Elaine, thank you for your review of Nasdaq Boardvantage. It's great to hear that you and your board find our features useful and our customer service is readily available to help as you adapt to the remote work environment. We appreciate your feedback on our published materials and look forward to continuing to improve your experience using our software.
Replied July 2020
Elaine
Retail, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2020
Review
It’s a good enough product.
PROSFar superior to paper board books. Like that I can open on either computer or iPad.
CONSEven though I repeatedly say no security questions every time I open it I get security questions and sometimes it rejects my answers even though they are correct. Can be a bit clunky in moving between inbox items
Vendor Response
Hi Elaine, thank you for sharing your experience with Nasdaq Boardvantage. We are happy to hear that our device compatability features have helped streamline your workflows beyond a paperless boardroom. We have shared your feedback with our team, and we appreciate your patience as we continue to improve our digital inbox and security features.
Replied November 2020
Paul
Chemicals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Time to get rid of the paper
I use Board Vantage for three of the boards that i am on. It is clearly the best and easiest to use. If i had to wish one improvement to the software it would be to make it easier to sign into. Every time i go from one company to the other I need to go through the sign off and resign on process which should not be exceptionally hard except my password management software does not distinguish between the companies. This means I have to re-enter all the information each time I change companies which is often. I would think security could be designed to allow a single sign on for people who are users for multiple companies. i have used the customer service feature and they are excellent. This software definitely enables me to use my time more productively and prepare for meetings faster and more comprehensively.
PROSease of navigation note taking capability
CONSsign on and switching between companies security is clunky with all the questions
Vendor Response
Hi Paul, thank you for taking time to leave this note! We appreciate the feedback and want you to know that the Nasdaq Boardvantage team is committed to product innovation that streamlines board workflows. Thank you again for the review!
Replied December 2019
Mary
Banking, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Boardvantage happy user!
BV has made my job easier. It's easy to use, uploads and combines documents. The staff are always friendly and respond quickly.
PROSBV is very user-friendly. You will have a rep assigned to you who meets with you and actually sets up your company for you so you don't have to worry about not setting it up correctly. Support is wonderful; response time is quick. I love the replace feature in BV if a document needs to be edited.
CONSThere isn't anything that I don't like about BV. However, there are small things that could be enhanced. When you do have a suggestion, you are able to submit it for review to see if others are in favor or are requesting it. BV is open for suggestions!
Vendor Response
Mary, thank you for sharing your experience with Nasdaq Boardvantage. We are happy to hear that you are enjoying the software - we appreciate your feedback!
Replied June 2020
Amanda
Education Management, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great Customer Service from Nasdaq Boardvantage
The customer service/solutions team are outstanding. I don't feel judged for sending in questions or for misunderstanding the type of admin access I have. They maintain consistency, answer any and all questions from myself or our portal users, and make the use of the portal easy.
PROSThe customer service provided is unmatched. Any time I've had a question, even if I could look it up in a user guide, the employees are more than willing to assist (with screenshots, individual calls, and one-to-one training if needed). I like that it is so secure so we know that only the people who should have access have the access needed. We recently used the surveys function to handle electronic voting for our annual elections and the product was easy to use.
CONSBetter linking within the calendar option for conferencing details. We choose to use Webex for our virtual meetings. However, the way the teleconference information is displayed in the template, it doesn't sync with links correctly.
Reason for choosing Nasdaq Boardvantage
I was not part of the research conducted for a board portal. My colleague, [SENSITIVE CONTENT HIDDEN], was the one who researched portals and ultimately decided on Nasdaq Boardvantage.
Vendor Response
Amanda, thank you for sharing your positive experience with our customer support team! We are pleased to hear that the support you receive has improved your experience and our security and document management features are meeting your business needs. Our team is committed to improving your workflows and we look forward to continuing to support you and your colleagues.
Replied November 2020
Sandy
Retail, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
NBV Review
User friendly, and most all of our users experience relatively few issues and can navigate through the screens easily to find what they need.
PROSIt is fairly intuitive, with the exception of a couple of small items, you usually don't need to contact support often.
CONSPrepping for the last board meeting, I had an incident where the linked agenda just "disappeared" with the notation, File Corruption. Not sure why or how that happened, but I have had similar situations once or twice previously. I just deleted it and started over, as I didn't have time to contact anyone.
Reason for choosing Nasdaq Boardvantage
I was not involved with that.
Vendor Response
Thank you for your review, Sandy! We appreciate you taking time to share your thoughts with us, and we're happy to hear about your positive experience with Nasdaq Boardvantage. Please let us know if you experience any future incidents and our support team will be happy to assist you.
Replied December 2019
Renia
Government Administration, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Works wonders for us
I like that we no longer have to mail out confidential board materials and it cuts down on confusion when updates are made. In the past we had to bring printed copies of revisions or additions to the meeting if they were made after the materials had been mailed to the board members. I notice that most board members use their IPad so no materials are printed which cuts down on confidential documents being misplaced.
PROSI liked the ease of updating the board materials once they are posted.
CONSCan be pricey if you are on a limited budget. Also if your board members are not used to using current technology there will be a learning curve.
Reason for choosing Nasdaq Boardvantage
Some of our existing board members already used the software from other boards they sit on.
Vendor Response
Hi Renia, We are thrilled to hear that Nasdaq Boardvantage works wonders for your board! Thank you for sharing your thoughts with us. We look forward to continuing to serve you and your colleagues.
Replied December 2019
Al
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Does what it needs to and does it well.
Exceptional customer service and a class solution.
PROSSecure and straightforward repository with simple but wide-ranging security capabilities.
CONSSome modules feel cumbersome for the way we work (e.g. meetings and minute approvals) but I will invest time to confirm that.
Brenda
Banking, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Highly Recommend Nasdaq Boardvantage
Using Nasdaq Boardvantage for our Board and Committee meetings has saved a tremendous amount of my time in prepping and getting the materials out.
PROSI love how user friendly this software is and their customer support is great. If I ever have a question, customer support is always available and answers my questions in a very timely manner.
CONSCopying one folder to another folder is a bit tricky because the permissions don't seem to transfer over.
Reason for choosing Nasdaq Boardvantage
N/A
Vendor Response
Brenda, we are thrilled to hear about your positive experience with Nasdaq Boardvantage! We look forward to continuing to help you save time while prepping for Board and Committee meetings. Thank you for leaving us this review!
Replied December 2019
Gayle
Automotive, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Intuitive product
Ease of use for all members. Book and material layout.
CONSThe deletion of annotations is permanent even in tracking.
Reason for choosing Nasdaq Boardvantage
Layout and easy to use
Vendor Response
Gayle, thank you for taking the time to write a review. We love to hear that your members find Nasdaq Boardvantage easy to use!
Replied May 2020
Patricia
Investment Management, 501-1,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Ease of Use
I use this software for our quarterly financials. Very easy to use and navigate for myself and our end users. I highly recommend this product. The training I received from [SENSITIVE CONTENT HIDDEN] was exceptional and he's readily available for any questions I have.
PROSThe software is very easy to use. Love the drag and drop feature! End users are able to get real-time access to files and documents.
CONSHonestly, I don't have any cons with this software. It's simply exceptional!
Vendor Response
Hi Patricia, thank you for sharing your positive experience using Nasdaq Boardvantage! We are happy to hear that you've found our software easy to use and have enjoyed our document management features. We are committed to optimizing both you and your board's experience on our platform.
Replied November 2020
Jeff
Medical Practice, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Board info sharing
The support has been very good. My problems have been resolved quickly and efficiently
PROSThe software is easy to use. The tutorial at the onset was very helpful and within minutes I was able to use the portal efficiently.
CONSThe annotation function takes some getting used to. You need to close it after each edit or you find yourself scribbling on the page when you just want to change pages
Vendor Response
Hi Jeff, thank you for sharing your thoughts with us! We are thrilled to hear you are finding the software easy to use. If you ever have any questions, please don't hesitate to reach out to our customer service team.
Replied June 2020
Jessica
Museums and Institutions, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great platform for large document share and collaboration.
Overall, I am very satisfied with the performance of the software, the file storage capacity, and above all, the customer service.
PROSGenerating and publishing a Board Book was a fraction of the time historically spent, required 3 less laborers for assembly, and resulted in $0 shipping cost. Survey module with collaborative creation and built-in reporting is quite handy. Generating communications from BV helps emails stay focused and attracts attention.
CONSExtending survey completion deadline results in loss of data and requires "re-opening" the survey. Sharing presenter mode is cumbersome.
Reason for choosing Nasdaq Boardvantage
The ease of book creation and intuitive interface.
Vendor Response
Jessica, thank you for taking the time to review Nasdaq Boardvantage! We are thrilled to hear that our board portal has helped you in so many ways. Thanks for letting us know about the challenges you've encountered. Don't hesitate to reach out to our outstanding customer support team in the future.
Replied April 2020
Tara
Executive Office, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2021
Easy Breezy Board Book
The software is very easy to use for me (I'm nearly Gen-Z) and for the older generations we have accessing our files in BoardVantage.
CONSThere really isn't anything I dislike about the software, other than the ability for members to access multiple accounts from one account. We have Board members who are members of other Boards using BV, and they sometimes have trouble switching from one account to the other quickly. It would be convenient if they could access both accounts within one.
Vendor Response
Hi Tara, thank you for writing a review! We appreciate you taking the time to share your experience using Nasdaq Boardvantage. Our customer service team would be happy to assist your directors in linking multiple accounts.
Replied October 2021
James
Non-Profit Organization Management, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2020
Improving after a tricky start!
Had some good support in recent months so starting to make it work better for us
PROSGood way of sharing documents with the Board and also lets them add notes/comments when they review the documents.
CONSWe have had some teething problems and think we made the initial set up too complicated. Some of the navigation can be a bit clunky at times.
Vendor Response
James - we always aim to deliver a great experience, and we apologize for your tricky start. However, we're so glad to hear that Nasdaq Boardvantage features like document sharing and collaboration have proved useful for your team. Our award-winning Client Service group is a fantastic resource and would be more than happy to continue to support you in any way necessary. Thank you for leaving us this note!
Replied January 2020
Haydn
Transportation/Trucking/Railroad, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2020
User
Good customer service and tech support. Clear and well marked visuals
PROSEase of use, outlines and markers to find suitable pages
CONSBetter thumbnail parameters and bookmarking
Vendor Response
Hi Haydn, thanks for sharing your experience using Nasdaq Boardvantage. Feedback like this is valuable to our team!
Replied June 2020
Jennifer
Retail, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great system
We've only just started using it but wanted something that was more secure than sending out emails.
PROSI appreciate the ease with which you can create a board book and then change it around as needed to match changes in the schedule as well as the ability to track who has logged into the system.
CONSWould like an ability to customize reports.
Reason for choosing Nasdaq Boardvantage
Better value.
Vendor Response
Thank you for this review, Jennifer. It's fantastic to hear that your organization is off to a great start with Nasdaq Boardvantage! Your feedback is helpful to our team when thinking about our next innovation. If you have any other questions, don't hesitate to reach out to our excellent customer service team!
Replied May 2020
Cecilia
Education Management, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Very User friendly platform
It's very easy to use and very mobile especially during the work at home arrangement.
PROSThere is a lot great functionality on the software in one particular place. It also allows me to retract to documents that we have previously done and it's mobile. It's also very secure.
CONSIt would be great to co-incide with Zoom meetings without having the users to look at two screens at once.
Vendor Response
Thank you for your review, Cecilia! We greatly appreciate you taking the time to share your positive experience with us. We love to hear innovative ideas, and we'll share your integration recommendation with our team!
Replied April 2020
Glenda
Education Management, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Great Backup Support
It is easy to use if using it on a daily basis but overall it is easy to understand.
CONSFirst learning how to administer instruction.
Vendor Response
Thank you for your review, Glenda. We're delighted to hear about your positive experience with our support team!
Replied January 2020
Lorna
Education Management, 51-200 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2019
Nasdaq Boardvantage for Meetings
All documents were kept in one folder which made it very convenient to pull up.
CONSToo many steps to memorise. It is not a straightforward programme. It is a rather complicated programme and not learner friendly.
Vendor Response
Thank you for taking the time to review Nasdaq Boardvantage, Lorna. We appreciate the constructive feedback on the number of steps required in the portal. We do our best to incorporate our clients' feedback in our product roadmap. Our dedicated Client Service team would be more than happy to walk you through the workflows in our portal to help streamline your Admin processes!
Replied December 2019
Ann
Banking, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great Support
I had to contact support on 3 separate occasions. They were all very knowledgeable and professional.
CONSAs a new person onboarding, there were files I had to download to make it compatible on my computer. This was not shared until I had called the helpline. There should be an onboarding playbook or a manual on the site easily accessible and searchable by key word.
Tatia
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great Board Portal
Boardvantage has been widely accepted and used by staff and our board members. They are really pleased with the performance and like not having to have "hard copy" materials but also like the ease of use of the portal.
PROSI like how simple it is to upload, edit and create board materials in on location that is easy to access by all
CONSSometimes depending on the device you are viewing your materials on, when you click on an item to view it doesn't always start on the beginning page, it opens on like the second or third page.
Vendor Response
Hi Tatia, Our goal is to make board processes easier and more efficient to manage, and we are ecstatic to hear how Nasdaq Boardvantage has helped you! Our customer service team is available 24/7 if you have questions related to viewing materials across devices. Thank you for leaving us this review!
Replied December 2019
Tom
Insurance, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Quality
Board discussions
PROSEasy to use and the support is world class.
CONSNothing in particular. Was impressed with the product
Vendor Response
Tom, thank you for sharing your thoughts with us! We're very happy to hear about your experience with Nasdaq Boardvantage, and we are looking forward to continuing to support you and your board!
Replied January 2020
Chi Lok
Accounting, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
User friendly and reliable
Smooth and nice
PROSWhat did you like most about this software?: Safety
CONSWhat did you like least about this software?: N/A