About monday.com

monday.com is a cloud-based project management solution that caters to small to midsize businesses across various industry verticals. The solution helps them manage different projects and facilitate knowledge-sharing among team members.

monday.com offers a collaborative environment that allows project members to communicate, create a knowledge base and share files, images, designs and other specifications.

monday.com can be integrated with various third-party applications such as Google Drive, Dropbox, Pipedrive, Google Calendar, JIRA, MailChimp and others. The system also lets users share specific information with external guests such as clients or freelancers.

monday.com uses the REST JSON API. This API lets users handle cross-orig...


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Supported Operating System(s):

Web browser (OS agnostic)

2,238 Reviews of monday.com

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,529)

1,529

4 stars

(620)

620

3 stars

(68)

68

2 stars

(12)

12

1 stars

(9)

9

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2238 results

December 2020

Kim from Mercantile Logistics & International Trade, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Outsourcing/Offshoring

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

I love Monday.com!

Where do I start? This software is very affordable, and really helps with small business management. I work in transportation and customs brokerage, and since we implemented Monday.com as our customer facing communication device, we have seen a huge reduction in confusion, less emails being lost, and more customer satisfaction.

Pros

Easy to use, easy to manage, easy to implement. Monday.com portal software has improved our communications with our customers, and is extremely intuitive. Support is there if you need it, and they are consistently improving the features. I highly recommend!

Cons

The only improvement I would suggest is that each time a member is mentioned, the task goes back to the inbox for review. For example, I use the inbox as a to-do list, but what I think is done may have more requirements. It would be nice if the follow ups showed back up on my inbox. It would also be nice to have a payment feature, but I think that may be a third party app we can include. I need to look into it.

Reasons for Choosing monday.com

Monday.com was much more responsive on sales and allowed us several weeks to test it out, free of charge. I immediately fell in love with how easy it was to manage and implement.

Reasons for Switching to monday.com

Accelo was way over complicated and quite obviously made for IT personnel, and was not as adaptable to international trade situations as I had hoped. Accelo also created a lot of anxiety amongst the staff, so the switch was necessary to support our activities.

January 2021

Caitlin from Rent a Bike Cozumel

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2021

Helpful for making sure potential customers don't fall in the cracks

Helpful for keeping track of customers at all stages of a sale; helpful for tracking follow up emails so that I can maintain engagement with customers even after their purchase. Easy to use, visually pleasing, and with tons of customization tools that I haven't yet fully explored so I'd recommend checking out tutorials or watching demos in order to get the most out of it.

Pros

I use Monday to keep track of potential and current customers at all stages of the sales process. Sometimes someone emails me with a query and I respond but I don't hear back from them. By putting the customer's information in Monday I can make a note to check in with them again later; I can keep track of how many times I've followed up with them, and it's resulted in quite a few people becoming customers who might have otherwise fallen through the cracks between I am busy and have a lot on my mind. It's also helped me identify quite a few people who never saw my correspondence because my emails got filtered as spam, which was super helpful and resulted in sales when, without this tool, I might have assumed the person simply wasn't interested in what I'm selling. I've also used this tool once someone becomes a customer to track my correspondence with them throughout the process and to make sure I follow up with them afterwards. Finally, it features a ton of integrations with other apps.

Cons

I think there is a lot this tool has to offer that I haven't yet fully explored. When I play around with it I've discovered great templates and features but sometimes I just don't have the time to explore all those options. Though the format is not very daunting I would definitely recommend taking the time to sign up for some online trainings or demos, or to use the tutorials they have that show different ways this tool can be customized.

Reasons for Choosing monday.com

I like both but I think Monday offered more flexibility in making this tool work for our particular business and also integrated well with some other apps that we use like Slack.

October 2017

Stuart from Fathom Systems Ltd.

Verified Reviewer

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2017

Life changing enabler of productivity for all sizes of team

Already covered in previous question in part. Not needing to remember things Empowering team to tackle tasks in an order which suits them within the bounds set. Improvement in productivity and customer response.

Pros

Visual, its very easy to visualise tasks and see what you and your team have on by ways of workload. Initiative, although it has many features, all are logically positioned within the webpage so you never find yourself being lost in menus. Customisable, the boards are completely yours to design, own and use. Changes can happen instantly and hassle free meaning things can adapt to the needs of the team. Support, when ever required, support has been readily avaliable and responsive. Bugs, although rare, have also been resolved quickly. No subtasks, so many say sub tasks are a con, but sub tasks really cause issues and it's how to lose things, so a flat task structure hugely improves clarity. Live system, updates and task status update instantly for all users in real time. No "who has the task spreadsheet open?" anymore. General, this is a "to do list" which is Initiative and interactive which once properly implimented for your team will revolutionise work flow.

Cons

Speed, as use increases and boards become larger, the interface is significantly slower. Promised improvements in speed have yet to be seen. Bulk updates, there are bulk update features for tasks however these are unavailable for all column types Large boards, large boards are hard to mannage due to speed and bulk update/automatic date fields etc. Bulk import, importing from excel recently avaliable is good but limited

November 2020

Karen from ArchKey Solutions

Company Size: 5,001-10,000 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

November 2020

Great Software, Easy To Use & Great Value for Money

Overall, Monday is a great tool to manage workload, projects, and keep people working together in a collaborative space. I would highly recommend this product to others if they are looking for an inexpensive, easy to use tool that is easy to implement. However, just beware, you will need to have an idea of how you want to use this tool otherwise the features may be too plentiful and not explained well enough to help out a user who is just looking for ideas.

Pros

Monday is a tool that my team uses daily to manage our workload. We're a Lean culture and use pull plans to tackle many large scale projects. Monday works really well for not only putting these pull plans together, but allowing for external users to view the workspace without having to purchase a license as well as enabling a dashboard that shows the workload across multiple workspaces/pull plans.

Cons

You're left to your own devices to figure a lot of the features out yourself. For the most part this is fine, but it can get frustrating when certain features and views were not always working the way I expected them to. For example, I created a dashboard to show all due dates according to the week. However, some dates just simply didn't populate if they were 3-4 weeks out. Instead they showed as "No date". I read the community forums, asked questions and tried everything I could, but in the end wasn't able to figure out why this was happening. I really wish their support team was more accessible. If I can't figure out what I'm trying to do I feel like I have no course of action other than to just scrap it and try something else.

Reasons for Choosing monday.com

Monday seemed like a tool that could allow for multiple workspaces, creation of templates and was a tool that was not only easy to manage my team with, but was also able to give me the visibility I needed into what my team was working on without a lot of hassle to implement.

Reasons for Switching to monday.com

Wrike was an ok tool for what we were trying to do, but seemed a bit more cumbersome to use and set-up our pull plans, which require a milestone, objectives and tactical plans.

December 2020

Eric from AntemetA

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

December 2020

Everything you need in one platform

A great software that enables us to be happy individuals in business life .. Easy to use, flexible and functional, a product with excellent service. I am happy to have this experience.

Pros

All in one I like the comfort of managing in the workspace. Thanks to Monday.com, it became very easy to plan, monitor and present our team's work. Having the display feature helped me a lot. It is great to work by viewing the data as a map, calendar, timeline, kanban and visualizing the work.The fact that it is flexible, has a lot of customization and automation makes this software very useful. It would be annoying to try to maintain the workflow on a constrained inelastic platform.But Monday.com does not do this, it offers us an excellent service for us to work in the most comfortable way, so I love this product, it makes our business life easier and takes all the burden on us with this beautiful service.

Cons

I found the price a little high, but compared to the service it offers, it turns into a very reasonable price.

Reasons for Switching to monday.com

I switched to monday.com because of the slow loading of pages and reports, which I do not like the speed of usage.