The When I Work software is great at keeping track of my work schedule. On the Dashboard, it notifies me of my next upcoming shift, the date, and the time. It tells at which location I am working and what my position will be. It also tells what coworkers that I am working with during that shift. I can go into the schedule tab of the software and see what days during the week I am working. The software will also tally up my total hours that I will work per week. This is helpful because it allows me to see who is working and who is not so I can get a shift covered. The software also allows me to put in requests in advance of dates that I want to request off.

The availability scheduling feature takes some time to learn how to navigate. It is somewhat difficult to fully schedule availability. If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.

My overall experience has been great. Customer service is always generally available or responds in a timely manner.

It's the ease of use. You don't have to be particularly tech-savvy to understand the ins and outs of this app.

The schedule time input might be a little tricky sometimes.

When I Work has all the basic features we need for schedule management in small animal hospital.

As an employee, it is easy to submit time off requests and check the status of requests, view other employees schedule, and see where additional coverage is needed on the calendar.

The messaging platform was a little confusing to learn at first.

Solid. We continue to use this product and have not investigated other options.

It's quick, easy to use and works for both management and the employee side of our business. We have expanded across all of our locations.

I do wish customer service was easier to engage vs a series of links being sent my way.