All Weel Reviews
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Sylvette
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
I wish I have known Divipay before!
Overall experience with Divipay is very good. The expenses are very well integrated with my Accounts Payable software.
PROSIt is very important for me to attach invoices to all expenses. What I like most with Divipay is, the users of the card have to attach the invoice themselves by simply taking photos. It also has the ability for the users to put the description, account to use, category to use, and project to use. All I do as an Accountant is to check whether the accounts used are correct.
CONSMy only concern with the product is the top up that I think is very late to come. I asked that a top up of $5k be transferred to our account when the balance goes below $7,500. I would like the topped up amount to be transferred as soon as possible as there is a reason why it is needed that badly.
Reason for choosing Weel
I have used Expensify in the company I previously worked for before Toongabbie Christian College. I did not find it very user friendly and is not integrating well with my accounting software.
Daniel
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
An easy to use corporate credit card solution
Divipay has helped us move away from laborious expense claims that employees had to manually fill in. We are saving time and employees are satisfied now that they do not need to spend their own money and wait for us to pay them back.
PROSThe feature I like most is direct integration with third party accounting software. It makes reconciliation of the card so quick and easy, and no time is spent on importing transactions and coding them. It is all sent through the Divipay system
CONSI would appreciate slightly better filtering of the transaction listing
Reason for choosing Weel
The great sales pitch provided to us in our introductory session!
Julie
Individual & Family Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2022
Not enough
The system is a good idea and the integration with QBO is good, but if there is no support, the software is constantly crashing, and no one is available outside of hours to help correct the issues, then it's just not good enough.
PROSIntegration with our finance software was the only feature that we found good.
CONSPlease note, we have left this software and have our subscription only open while we finalise data for financial audit. We have moved to another program. Lack of support, response times poor, no support available outside of business hours, lack of understanding about issues being experienced, cost.
Reason for choosing Weel
No, we chose to leave DiviPay (and will shortly close our subscription) because of issues noted above.
Vendor Response
Hi Julie Thank you for taking the time to leave a review, and we're sorry that you have not had the experience with DiviPay that we aim to deliver. While we know it can be frustrating when things don't work as you would expect, we are concerned to hear that you felt like DiviPay was constantly crashing, as this is not something we have heard from any of our other customers. We pride ourselves on having an up-time of above 99%, so we would love to get to the bottom of what might have gone wrong. As our support team are all based here in Australia, we do offer limited support outside of business hours. However, we also are pleased to share that most enquiries are resolved in under 6 hours. For more complex requests that require developer assistance, this can take a little longer to resolve it sounds like you may have fallen into this category, for which we apologise for the inconvenience. All the best, The DiviPay team
Replied August 2022
Peter
Computer & Network Security, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
The Pro's & Con's of Divipay for a growing business whose staff travel ... a lot
Overall, Willyama has had a positive experience using the Divipay application. With multiple staff travelling across a geographical environment as large as that encompassing Moscow to Lisbon, Copenhagen to Monaco, every working week, access to the account keeping, cash provision and proof of purchase services provided by Divipay is why WIllyama continues to be a customer.
PROSThe ease of account setting in Divipay is a real plus. So too is the ability to account to government and tax-payers what expenses we, as a private company undertaking work for government, have accrued. Proof of expense is a relatively seamless process with Divipay
CONSThe software has shortcomings. Firstly, it is not yet optimised for use on a standard mobile phone screen. Characters limitations are a problem. Secondly, downloading and reconciling accounts requires some double-handling in terms of editing downloaded products. Finally, the delays in funds transfer - in one instance, six working days - to active accounts can be a problem. But, these short-comings can be worked around and the myriad advantages of using Divipay is why Willyama continues to be a customer.
Denise
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Love it
It’s just the best! You’re able to pay at stores, you can have a max per card so you get notified each time some subscriptions try to charge more and you can easily delete cards that are not relevant anymore. Customer support is amazing too, they help straight away! Thank you
CONSNot all softwares accept pre paid cards such as divipay so sometime is a bit painful to find a solution around that.
Vendor Response
Hi Denise - great to hear you love Weel! We've recently moved to Visa Business Debit Cards so you should have no problems with merchant acceptance with the cards now. Thanks Ben
Replied January 2024
Julie
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
DiviPay has changed the way we do things for the better
Quicker month end processes with availability of receipts and coding on the run. Immediate issuing of virtual cards upon request. Integration with Xero is time saving.
PROSIntegration with Xero is awesome and saves so much time. Ability to capture receipts for staff card purchases and have them immediately accessible to finance staff is priceless.
CONSTeething issues with the introduction of bill payments have been ongoing. However, we trust that these will be sorted soon. As a heavily audited company, we need to see improvement in audit trail availability for approval workflow of previously paid transactions.
Reasons for switching to Weel
Receipt management
Deborah
Architecture & Planning, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Create separate budgets for users and have receipts attached.
DiviPay has been a time saver for our business and integrates very efficiently with Xero. The company is always looking at ways to improve the product.
PROSI like that the system prompts users to complete all the required information on their transaction and that everything synchs automatically with our accounting software, including receipts.
CONSWe did have questions as we were implementing the software but support is always very quick to respond with straight forward advice. It can be quite expensive if you have a lot of users. Cost is based on the number of users. Cards can only be stored in the Apple Wallet if you have security activated on your phone.
Dimity
E-Learning, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Easy to use and quick to implement
Would recommend DiviPay to other businesses looking for a spend management solution.
PROSDivipay is super quick and easy to implement. We put in to our business within a few days, and were benefiting within the week.
CONSMaybe the customer support can be a little delayed (not live) but in general it is very good.
Reason for choosing Weel
Affordability and easy of use
Andrew
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Best expense management tool
Has given us the ability to allow staff to make purchases without worrying about them overspending.
PROSBeing able to issue and remove cards to staff at the click of a button, and being able create cards for subscriptions that we can then cancel if we don't want that subscription anymore. The support team are always on hand to help with any questions and open to feedback.
CONSFor what we use the software for, there isn't anything it doesn't do that we need.
Lee
Verified reviewer
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Easy to use software with a great UX
Very good
PROSIt's very simple, easy to use, both as an admin or end user
CONSOnly suggestion - not easy to integrate with Xero if you are using it to pay an AP bill
Nicole
Architecture & Planning, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Easy to use and great customer service
DiviPay is very easy to use for administrators and card user. We found it very easy to set up everything ourselves and also integrate DiviPay with our accounting software XERO. Easily adding new credit cards, deleting users/cards and managing spend budgets, as well as uploading receipts by the credit card user at the time of the transaction are the best features. Whenever there was a hitch with something, or a query about a feature, we received a response from customer support in no time. Customer service is outstanding.
CONS- We have some customised account codes that are coded as GST free expenses / BAS excluded in our accounting software XERO, but it is not possible to code account codes in DiviPay as 'GST free / BAS excluded'. - Transactions in DiviPay cannot be matched against bills in Xero
Ella
Security and Investigations, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2021
Mainly some suggestions
Not bad
PROSEasy layout , Good filter function, Low balance reminders
CONSOk 2 suggestions 1 Make the individual receipts be able to straight downloaded on the record. 2 If there is a message function that makes each record be able to send reminds to individuals about there spendings (optionally), would be much easier for manage.
Alan
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
DiviPay solves the problem
Excellent experience, easy, good support.
PROSsimple to use in Apple Wallet. Spend the money, take a photo of the reciept and upload it. DiviPay automatically integrates with our MYOB AP. Our drivers are always on the road so use it for accomodation, fuel, meals etc. We have had situations where there budget will be exceeded so i just top it up in about 1 min and they are good to go for 1 off expense or to cover a long trip. Our accounts team love it... best i have ever seen
CONSNo negatives. For us with MYOB it works flawlessly.
Reasons for switching to Weel
simplicity
Cameron
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Saves my Finance time dozens of hours a month
Excellent. It saves me so much time as the CFO, and I'm looking forward to using the budget features with more rigour once we have a detailed budget done for next financial year
PROSSuper ease to use product with a great interface. Very quick to roll out. Having a unique card for each user saves us dozens of hours chasing for receipts as it does it automatically. We've now started using Bills which is great. So much so that we now use DiviPay as the default for paying bills, unless the bill needs a bank transfer. Subscriptions is also great for us as we have circa 30 subscriptions that runs into 6 figures of cost per year. Customer support is incredibly fast, accurate, and probably the best I've experienced of any product I've ever used.
CONSI'm looking forward to reimbursements on mobile, and when they roll out Xero tracking categories for Subscriptions being pushed from DiviPay to Xero
Laura
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Really great alternative to business credit cards!
The time saving benefits at end of month for receipt reconciliation has dropped by 80% since we started using DiviPay
PROSEasy to use and also easy to train other, less tech savvy, staff on!
CONSNothing at all, however, if there was one annoying thing it would be that I couldn't add the divipay cards to the cheaper smartphones for our disability support workers mobiles.
Reasons for switching to Weel
Huge delays in payments being received by Aus Post and then waiting for them to reload the card
Guy
Farming, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Divi
Excellent
PROSEase of providing staff with a card to pay for business expenses
CONSIt doesnt always work. For some reason some online subscriptions wont accept divi cards
Reason for choosing Weel
Ease of organising
Reasons for switching to Weel
Ease of card issue
Vendor Response
Hi Guy Great to hear you are finding Weel (previously DiviPay) easy to use. We've recently moved to Visa Business Debit cards which will greatly help with online subscription acceptance. Thanks The Weel team
Replied January 2024
Andreas
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed December 2021
A great product, extremely helpful with expensing and fund management.
The ease of use when adding subscription service products like office software is very helpful. Xero integration makes everything a bit smoother. Adding users is simple and easy for even the non-tech savvy user.
CONSIt would be nice to have a simple pay as you go feature for intermittent users. Some accounts don't accept a pre-pay card. A fix for this would be helpful. Or a pay per use function for very low use accounts.
Reason for choosing Weel
Australian based.
Vendor Response
Hi Andreas Thanks for leaving a review and glad to know you find Weel to be a great product. Since you left this review we've updated our pricing which may work better for you. We've also just moved to Visa Business Debit Cards which gives Weel cards greater merchant acceptance. Thanks The Weel team
Replied January 2024
Patrisha
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Very useful
Convenient!
PROSGetting everyone their freedom for their expenses while allowing the company to monitor this makes the operational process easier for team.
CONSNone so far. As I've mentioned: Getting everyone their freedom for their expenses while allowing the company to monitor this makes the operational process easier for team.
Justin
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2021
Kick ass Tools for a business that doesn't use credit accounts
Makes life easier
PROSIntegration with Xero and how easily it allows me to reconcile expenses
CONSIn the early days was quite clunky, seems to work fine now.
Harry
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Year13 DiviPay Review
The digital cards have saved us a lot of headaches and reduced our expenses a fair bit. We were previously using Amex. Overall it has been a very positive experience.
PROSExtremely easy to use and the set-up was almost non-existent (most likely thanks to your in-app onboarding)
CONSThe cards aren't compatible with some of our big-name vendors e.g Google, Data Dog, Ngrok, Heroku
Vendor Response
Hi Harry. Great to hear that Year13 is finding Weel (previously DiviPay) easy to use. We've just moved to Visa Business Debit Cards which means you won't have acceptance issues with those vendors anymore. Thanks Ben
Replied January 2024
Margaret
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Review - Jan 2022
Easy to use and control of spending.
PROSEase of use. Keeps track of spending.
CONSDid not dislike any component of software.
Reason for choosing Weel
Already installed upon commencing employment
Jeremy
Real Estate, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed December 2021
No longer use Divipay
Very poor. We tried to support the business for as long as we could.
PROSThe concept is great, execution by DiviPay is poor
CONSThe budget concept was confusing for our team and often led to payment issues. the integration with Xero misreported the actual balance of the account, instead it reported the budget amount. The cards often wouldn't work and were inreliable.
Vendor Response
Hi Jeremy, Thank you for taking the time to leave a review, and we're sorry that you have not had the experience with Weel (formerly DiviPay) that we aim to deliver. Since you left this review we've been hard at work on the ease of use for team members and our integration with Xero. We've also just moved to Visa Business Debit cards which should mean our customers don't have card acceptance issues. We apologise for the inconvenience. All the best, The Weel team
Replied January 2024
Travis
Mental Health Care, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Great product
A great simple way of managing staff expense cards
PROSThe innovative use of virtual cards and expense management all online is great to use
CONSThe virtual card not being accepted by some merchants is a problem eg car hire, hotels.
Reasons for switching to Weel
limited expense management in previous product
Vendor Response
Hi Travis Thanks for leaving a review and glad to hear you like Weel. We've just moved to Visa Business Debit Cards and our physical cards are around the corner which will fix the issues you may have had with merchants such as care hire and hotels. Thanks The Weel team
Replied January 2024
Woon
Human Resources, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Divipay is great
I love it and has helped my team save time for expense claims. Our overall staff who use it love it as well.
PROSThe ease of use and adoption from staff.
CONSExpense reimbursement is only on the desktop version at the moment
Reasons for switching to Weel
Too costly and no virtual card option in AU
Daniel
Verified reviewer
Renewables & Environment, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Time Saver
Removes a lot of hassle between our operations, payroll and accounts teams. Increased accuracy and reduced effort for coding expenses.
PROSRemoves a lot of paperwork/double entry and cross referencing accounts and receipts when it comes to expense management. Greater control and security for card purchases.
CONSLimited accounting software integrations, although I’m sure that will build over time.