Software is very intuitive to use and meets many needs within the one application. It is a great value for the amount of functionality we gain.

IGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.

I have had a great experience with iGrafx. Everyone I have communicated with from the company has been extremely helpful.

It is intuitive in using the graphics. It is full-featured, supporting all aspects of business design.

Best Process and Relationship Mapping Software.

It was easy to get started. Even if not using the app for a stretch of time I was able to pick up where I left off with little effort.

I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.

Could use a license that is a cross between Architect and Web Diagrammer that allows limited Architect capability such as adding process objects and content.

We use iGrafx to decrease the cost per process, increase the process efficiency, reduce the complex processes to straightforward levels and model the business processes in a simple way.

User friendly with a simple layout that helps me to easily document my work. I was able to use it without even watching any video tutorial.

One things that i don't like mainly is when I am moving the flow charts it accidentally move the connecting lines within them which can cause some confusions.

IGrafx excellent product has help our organization to build many models of the organisation quickly and effectively. The Product is simple and easy to use and it enables a wide variety of model types.

It has been helpful with documenting the process flows.

IGrafx is excellent product has help us to build many models of our organizations projects like SAP and Six sigma.

I will use iGrafx to better define the business need - which helps business articulate their needs and system to modify what they planned to deliver to better meet business needs.

I am frustrated when forced to use other tools.

I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.

Wonderful experience from contract to implementation. Great customer support and wonderful product.

I love the features and product support. For my company, the experience has been very positive.

Best Support for Implementation of Process-Based Management.

Ease of use, ability for process models to be more dynamic based on the information you can capture.

At first, the interface is intimidating and has a learning curve, if you don't receive training.

I was impressed with functionality for the price tag.

IGrafx is great for meeting the requirements of the regulation standarts.

We had a unit go bad on us, and it took several days to get the replacement, not counting that at that point in time, we had to re-direct the internal back-up to a NAS.

Cost effective, both browser and desktop client capable.

Working with Datto has been great. After we received the product separate calls were setup to walk us through installing and configuring it.

Their backup appliance does an excellent job of keeping our data safe. I like that everyday I get a screenshot of the backed up device running.

Burned Up Hard Drive or Burned Down Building, the Data Remains.

It is nice to be able to jump back and forth between the RMM software and PSA software with just a click of the mouse. Everything is imported and exported cleanly.

If screenshot verification's fail, they should automatically try again the next time that a backup is run.

The software tends to send the wrong signal and causes problems with determining which jobs have ran and which are scheduled.

The customer service is very good and the people really know what they're doing.

The Datto Backup Portal is so easy to navigate. Failures and notifications stick out immediately so they can be addressed right away.

Ease of use is key for a company with a very limited amount of people, in management, who have a technological aptitude.

I like how easy is to use and how great customer service is. We use for the file and backup.

Datto is very easy to set up, easy to use, and easy to test/verify backups.

Acceptable Product,Bu There are Better Options.

Web portal interface super easy to use and manage.

Besides the ease of use and install, DATTO gives top quality support and allows you to configure alerts when backups have not run or successfull virtualisation fails. So you're always in the know.

At our company we can't wait a month or more in hopes that a file we need to restore will eventually magically show up.

Have used it for clients over the last few years. I love their support is always on top of things 24-7 if there are any issues and quick to help.

To date, while still new to its use, it has been all positive.

Virtualizable backups from the backup media, nice BDR with great build quality, and good customer support.

Nagging notifications more than once a day making it seem like certain things are desperate - but they're just warnings.

Price but can you really put a price on data loss.

Cost effective cloud storage with unlimited users.

The software is top quality, the best in the business. Also the support team is American based and has personality and is very good.

Their support was great and answered all of the questions I had and made sure I was familiar with their product.

Timely access to files, astounding ability to virtualize in intervals that meet business continuity.

From the time we chose to use Datto, the setup and implementation was a breeze. I have had several interactions with the Technical support team and their responses are always swift and accurate.

We love the migration setup and now have access to unlimited servers as our client expands further.

The software was fairly straight forward to setup and assign licenses for. The setup options were reasonably intuitive.

US Dollar

iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma, and Lean. 

With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com. 

LongDescription

File Management

Stochastic Modeling

Sarbanes-Oxley Compliance

Operational Risk Management

Organizational Charting

Presentation Tools

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Process Change Tracking

FDA Compliance

HIPAA Compliant

Templates

Real-Time Monitoring

Workflow Configuration

Legal Risk Management

Scenario Planning

Change Management

Policy Management

ISO Compliance

Risk Assessment

Strategic Planning

Approval Process Control

Rules-Based Workflow

Knowledge Management

Disaster Recovery

Environmental Compliance

Calendar Management

Collaboration Tools

Network Diagram

Data Import/Export

Risk Management

Process Modeling & Designing

Graphical Data Presentation

Process/Workflow Automation

Risk Reporting

Audit Trail

Version Control

Internal Controls Management

Reputational Risk Management

Document Embedding

Process Control

Mobile Access

Dashboard Creation

Multi-Channel Data Collection

Risk Scoring

Compliance Management

Real Time Data

Dynamic Modeling

Design Analysis

Forms Management

Graphical Workflow Editor

Workflow Management

Discrete Event Modeling

Customization

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

IT Risk Management

Flowchart

Data Visualization

Business Process Automation

Response Management

Dashboard

Audit Management

Real Time Reporting

Customizable Branding

Compliance Tracking

Reporting/Analytics

Feedback Management

Customizable Dashboard

Ad hoc Analysis

Business Process Control

Freehand Sketch

Drag & Drop

Negative Feedback Management

Secure Data Storage

Mathematical Modeling

Archiving & Retention

Third-Party Integrations

Task Management

Auto Update

Document Management

Monte Carlo Simulation

OSHA Compliance

Search/Filter

Commenting/Notes

Role-Based Permissions

Multi-Language

Customer Journey Mapping

No to customers are the same. Please contact iGrafx and allow us to put together a customer quote based on your business needs.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

1000+

iGrafx

In Person

Live Online

Webinars

Documentation

Videos

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. 

Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. 

All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. 

Flexible deployment: software-only and hardened backup appliances.

iGrafx vs Datto SIRIS

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