All SimpleBackups Reviews
1-20 of 20 Reviews
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Mikko
Verified reviewer
Internet, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to create backup jobs - easy to restore from backups.
It's a reliable service and relatively easy to use. It works well with UpCloud.
CONSIf there's something to be mentioned, it would be that the number of backup jobs could be a bit larger by default. However, that is not a dealbreaker for using this service.
Kyle
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
Excellent set-it-and-forget-it backup service
I'm using it to take nightly snapshots of my data-intensive hobby project to make updating my local environment with production data as quick and easy as possible. Doing all this stuff manually isn't difficult, but it is tedious and time-consuming so I greatly appreciate how streamlined and simple SimpleBackups have made this process.
PROSIt was super easy to implement on my Rails + React site
CONSIt's expensive, especially for my needs. I'm grandfathered into the free tier and am very appreciative of that but for my hobby site needs, the paid plans are just too much. I'd be happy to pay $10-15/mo for the service for this lower tier if it became required but $30+ is too much.
Reason for choosing SimpleBackups
I came across it years ago and it had a free tier which many/most others did not. Since my project is just a hobby that costs me money already, having a simple, free solution to handle nightly backups was critical.
Vendor Response
Thanks a lot for your review Kyle! If we happen to release a lower-tier plan, I'll make sure to let you know. Until then, make sure to reach out if you need anything.
Replied July 2022
Joe
Religious Institutions, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
SimpleBackups is an easy to use product that offers point to point backups
It offers exactly what we needed. We need to be able to backup between different cloud storage points and it works perfectly for that. The interface offers just the right level of customization.
CONSI ran into one bug with it. However, when contacting their support, they fixed this within 24 hours.
Greg
Capital Markets, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Good value for money
Scheduled backups is the most important things for us and this is well provided in simpleBackups.
PROSSimplicity in use and in presentation.Gui shows the neccessarry things. Backup database in scheduled way
CONSAs things were programmed to API of online provider youre not total free to cusomize the backups the way you want
Vendor Response
Thanks for your review Greg!
Replied July 2022
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to setup and scale backups for your SaaS platform
Overall very pleased. We run a multitenant payments platform, and database backups are critical for our customers to ensure that we don't lose data. It's also important to have a working database backup solution that we don't need to configure once it's been set.
PROSIt was extremely easy to setup and get going. I was able to get offsite backups working within 20 minutes!
CONSFrom a functionality perspective, it's great. I think the only improvement I can suggest is some UI enhancements, but they seem to be updating the product regularly, so I'm sure it's not far off.
Vendor Response
Hey! Thanks a lot for sharing this review! We're happy to read that you're happy with SimpleBackups. Regarding the UI enhancements you're suggesting, we fully agree, and are actually working on this! I'll keep you posted. Thanks!
Replied April 2022
Matt
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great technology but better customer service
Backing up databases AND GitHub Repos - able to get rid of separately solutions for each
CONSInterface could be improved when setting up backup the first time.
Reasons for switching to SimpleBackups
Pricing model
Pierre Luc
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The name says it all... simple backups !!
The product is well designed, easy to use and contains all the necessary features needed when dealing with backups. The customer support is awesome, super friendly and most of all they were really quick at answering our questions. I highly recommend SimpleBackups to anyone looking for a backup solution.
CONSI do not have any cons to report for now, the software delivers what it promises, simple and efficient backups.
Vendor Response
Thanks for your feedback and lovely words. Happy to read about your experience with our customer service, it's one of our key focuses!
Replied July 2022
Flavio
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
neWave Telecom - Overall review
For us it's very interesting to have a backup tool that can be fully operational. We don't need a lot of functions, but we need stable incremental backup and always operational, since we have clients 24/7 and we work with PBX-IP, so when something bad happens, we need to almost correct imediatly
CONSI think the capacity of talking to support. Islam always help us when we need the most, but we missed the chat. Talking by email may be a good way to do in USA (for example), but not here in Brazil haha. Normaly we preffer WhatsApp, chat, etc.
Vendor Response
Thanks a lot for your feedback! I'll let Islam know. During office hours, you should be able to reach out to us via the chat widget we have on our app and website.
Replied July 2022
Hugo
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Super simple backups that work
Very easy and quick to set up and monitor; the solution needed to enhance digital ocean backup
CONSOnly use if on a limited scope and it works just as intended I don't need it to do anything more than that.
Vendor Response
Thanks for your feedback Hugo!
Replied April 2023
Rasmus Steen
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Nice overview of all our backup jobs
Lots of different plug&play connectors and a great knowledgable customer service.
PROSWe can basically backup data from any cloud based service that we use and have them placed securely with storage providers of our own choise.
CONSAs a fairly new product on the market there have been some adjustments that at times have interferred with our backup-jobs. However this is expectable and their support is excellent and they quickly resolve any problem when they occur.
Reason for choosing SimpleBackups
I couldn't really find a good alternative.
Dennis
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great product, even better customer service
It's nice to know that I can trust that all of my client's websites are being backed up every day and will be easy bring back up if there's an issue. Complete peace of mind!
PROSSimpleBackups is easy to set up and implement. After the initial configuration, which is fairly easy, each new site I set up takes about 1 minute.
CONSThere really is nothing that I dislike. Honestly, SimpleBackups has everything I have been looking for for a ling time!
Vendor Response
Hey Dennis, Thanks so much for taking the time to review SimpleBackups! It's great to read that you're getting a lot of value from the tool! As always feel free to reach out to us if you have any additional feedback to share!
Replied April 2022
Matt
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
Simple and reliable
The options are vast but easy to set up. The UI is easy to use. Overall it's reliable and scheduled jobs always run
CONSTheres nothing really. I'm currently using the free their so I've got nothing to complain about. Will definitely upgrade when I need to
Reasons for switching to SimpleBackups
Reliability
Vendor Response
Thank you for your review, Matt!
Replied July 2022
Andrew
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Customer service like no other
I had an issue and customer service helped. They said they would double check on it the next day... And they actually did! Which isn't normal for customer service.
PROSIt was easy to setup and configure. I was backed up within the hour.
CONSI wasn't able to manage plans from my Digital Ocean account like advertised. But they had a published work around that worked for me with little headache.
Vendor Response
Thanks for your review Andrew!
Replied July 2022
Julie
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great backup solution
We needed a solution to backup our fast-growing internal web applications on our S3 storage. SimpleBackups has been a great fit so far and we're really happy with their service. Onboarding was great and our backups are now fully automated.
PROSWorks great. The team is responsive and helped us get started. All our backups are now scheduled and running fine. Storage replication is a great addition to our backup strategy as well.
CONSTheir documentation could contain more guides, but I noticed they are working on it.
Vendor Response
Thanks for your feedback, Julie! Know that we're actively working on writing more guides. We've actually released a bunch of new articles covering the most common setups last week and will make sure to continue in this direction.
Replied June 2022
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Must have backup solution
The various features and the support. They’re super fast and the documentation is super clear
CONSHaven’t noticed any cons so far. So hopefully it stays this way
Vendor Response
Thanks for your feedback! We pay a lot of attention to bringing the best customer support experience possible, so your comment means a lot! I'll let the team know.
Replied July 2022
Jasmin
Entertainment, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
It just works! Setup once and forget!
Great products, really appreciate the free trial, very useful.
PROSOne time configuration, never have to worry about it again.
CONSNot very straight-forward to understand when setting up how to use.
Reason for choosing SimpleBackups
ready to use
Vendor Response
Thanks for your feedback Jasmin! I'll reach out to you to better understand how we could make things more straightforward for you.
Replied July 2022
Frederic
Photography, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Happy user
It is super easy to use, and it saves me a lot of valuable time...
CONSso far i like it all, but still need to discover more.
Vendor Response
Thanks Frederic!
Replied June 2022
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Great product
Incredible experencie.
PROSSimpleBackups is easy to use and configure.
CONSThere is no feature missing in simplebackups.
Vendor Response
Thanks for your feedback, it means a lot!
Replied May 2022
David
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great value!
backups are now simple, and one-click away from the automation
CONSfunctionalities are ok, but some design could improved
Vendor Response
Thank you for your feedback, David! Glad to read that your backups are now automated! We're working on improving our UI at the moment. Some great updates, that I'm sure you'll love, are on their way ;-)
Replied June 2022
Arnaud
Philanthropy, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
My simple review
Ease of use / customer service and adaptability of the solution
CONSI would love the platform to have accessibility option
Vendor Response
Thanks for your feedback Arnaud! Accessibility is something we haven't paid enough attention to but we're now working on it. So expect future releases to get better on this level.
Replied July 2022