M very satisfied with Booker. They are improving their service all the time.

My experience was Very good the great customer support  when you contact them is fantastic and the system overall is user friendly.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

Sometimes, when you make a mistake, it's hard to back out of it, especially with payments. You just have to force other transactions to make the outcome that you needed in the first place.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

Booker is easy to use and has a lot of great features that are very helpful to operating salon. The appointment booking, notes, and revenue system are great.

This takes up an inordinate amount of time, frustrates my employees, and also costs me time and money if I have to get my bookkeeper involved. Terrible UI for clients booking online.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

Easy of using the product, great customer support and great results from potential clients.

Super flexible in regards to the docs you want to add. Super easy to use and train someone on how to use it as well.

It integrates perfectly with CRM software like Salesforce.

It gives several options for walking through each step to better help you navigate. It also helps track the amount of revenue from each client before or after they accept your proposal.

Since we have started using Paperless Proposal it has saved us a lot of time and money.

We use our own IDs instead of the automatically generated ones however, every time you exit the proposal and reopen, you have to reenter the proposal ID. It's annoying but not a deal breaker.

I love the notifications when the customer opens the proposal and the reports given so that you can learn what they are more interested in about our company.

Material is easily accessible and easy to change or revise for final draft form. Program is used for formal proposals, budget proposals, amd information pieces.

Also, customization features are a little limited. Not a huge gripe though since this may be a company function more than anything.

The statistics are so helpful, knowing what grabs customers attention is such a huge help. The sales and support is excellent,  I would highly recommend this tool.

I like the ability to customize the product to our exact needs, the ease of use, the fantastic support, the value and most importantly, the customer engagement and experience.

Pros: Ease of use is great, very organized, customer service is OUTSTANDING.

Because it is new technology to a lot of people some of our customers have found difficult viewing it.

From the support team to management, everyone on the team is passionate about the product and ensuring that each customer is happy with the tool.

Outside of those few cons, it's been great and very easy for us to comment back and forth with prospects and send professional.

Working with Laurence and his team has been such a positive experience. They delivered as promised... on time and made integration easy.

The software is a bit difficult to maneuver and clunky.

A professional proposal at a cost effective price. This is also part of our green initiative to eliminate paper.

I love sending a link to my prospect and that they can navigate by section headings for their ease of use.

Sometimes the email ends up the scam box. Not knowing if that has occurred with any particular prospect creates a sense contradictory to what the software is for.

ClientPoint - Congratulations You Just Got Four Hours Back in Your Busy Work Day.

It's also nice you can have other people review a draft before you send it out to clients, all with no printing.

The ability to quickly create and track proposals, save documents review and update. I also think being able to see if the customer has viewed the proposal is a great feature.

I hope no one else in my industry buys this so I can use it to kick there ass.

Paperles Proposal is a great tool for our growing business to gain new customers in exciting ways.

The flexibility and customization ability of the platform. I can get as creative as I need to to win the business.

This makes it difficult to put into order. There is a delay in turning the pages of the proposal when viewing.

Paperless proposal is great by itself. Add the customer support when you have an issue (with my computer, not their program) and this is a quality program and company.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Web browser (OS agnostic)

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

ClientPoint (formerly Paperless Proposal)is a cloud-based proposal generation and sales solution that allows users to create, send, manage and track proposals, contracts, brochures and more. It’s suitable for sales and marketing teams in businesses of all sizes. Key features include proposal creation, tracking and analytics tools and customized branding.


ClientPoint enables users to create custom proposals with the help of proposal templates, brochures and price quotes from a centralized library. Users can attach various content types including text files, videos, brochures and pricing quotes and share them with clients. Users can check the status of all proposals, including sent, unsent, viewed and downloaded, from the dashboard.


Real-time analytics provide information on total engagement status, activity logs and viewed and shared items. The e-signature feature allows proposals to be completely processed online from start to close.


Paperless Proposal offers integration with Salesforce, Microsoft Dynamics, NetSuite, Sertify, RightSignature and DocuSign.



Real-Time Analytics

Content Delivery

Proposal Generation

Templates

Pipeline Management

Communication Management

Interactive Content

Document Analytics

Collaboration Tools

Churn Management

Content Library

Contact Management

Audit Trail

Version Control

Content Management

Lead Management

Requirements Management

Bid Management

Data Security

Proposal Management

Workflow Management

Video Support

Multi-Party Signing

Knowledge Base Management

Community Management

Conversion Tracking

Sales Onboarding & Training

Feedback Management

Quotes/Estimates

Team Collaboration

Archiving & Retention

Live Chat

Document Management

RFP Creation

Search/Filter

Status Tracking

Document Storage

SSL Security

Single Sign On

Mobile Signature Capture

First user $95/month.  Additional users as low as $35/month depending upon company needs.

Booker vs ClientPoint

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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