ECOUNT vs ClientPoint

RATING:

4.4

(37)

ECOUNT has 37 reviews and a rating of 4.41 / 5 stars vs ClientPoint which has 154 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (37)
4.6 (154)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 10, 2022
February 13, 2023
Pros/Cons
  • Pros

  • Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity.
  • We also like its customized feature of having inventory and sales report based on our requirements.
  • Cons

  • Discount must be applied to long term user. A lot of error in printing.
  • There was a lot of different sections in ecount so it appeared to be hard to navigate and be able to set up and use for a small amount of transactions.
Read all user reviews
  • Pros

  • It gives several options for walking through each step to better help you navigate. It also helps track the amount of revenue from each client before or after they accept your proposal.
  • I love the notifications when the customer opens the proposal and the reports given so that you can learn what they are more interested in about our company.
  • Cons

  • We use our own IDs instead of the automatically generated ones however, every time you exit the proposal and reopen, you have to reenter the proposal ID. It's annoying but not a deal breaker.
  • Also, customization features are a little limited. Not a huge gripe though since this may be a company function more than anything.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos