Filejet

RATING:

4.9

(15)

About Filejet

Filejet provides an organized, automated, and secure environment for businesses to form and maintain business entity compliance. Provides is a secure online platform where clients can store records all their required documents, forms and templates to be used on the right occasion to reduce paperwork, re-keying errors and workflow issues. Filejet has quickly become the industry technology leader in entity management and compliance.

Filejet Pricing

Filejet is a B2B entity management software built to scale. All plans include both platform access and support services. Pricing depends on the number of entities, jurisdictions, number of filings, and level of automation.

Starting price: 

$150.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Filejet Dashboard
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Filejet Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Filejet

1 - 5 of 15 Reviews

User Profile

David

Verified reviewer

Human Resources, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

There's no comparison. For registered agent and entity management, Filejet is the solution.

One stop access to view entity status in multiple jurisdictions and consolidated billing has been a game changer for us.

PROS

Start up was simple and painless. They are much more responsive than our previous provider and offer a consolidated dashboard making it easy to keep track of filings and notices.

CONS

No cons that I can identify at this point.

Vendor Response

Hello David< Thank you so much for the awesome review! We aim to please and the Filejet team will be delighted to know your input. It's incredibly motivating and much appreciated. 5 Star Review and 10/10 likelihood to recommend...just WOW!! We endeavor to keep you happy. Filejet

Replied June 2023

Kim

Legal Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Parkmobile User Review

Filejet has been a great asset to us to manage our many entities and jurisdictions. The customer service is efficient and very thorough. It has enabled us to focus on other matters requiring immediate attention. We are very pleased thus far.

PROS

This software is easy to use and efficiently helps manage our compliance requirements.

CONS

Auto generated maintenance reminders are sent; however, it doesn't give you the actual jurisdiction that is requiring maintenance.

Reasons for switching to Filejet

CSC missed deadlines and failed to file the required documents on time. This incurred additional expenses in penalties for being late in filing our annual reports and renewing our business licenses.

Vendor Response

Thank you for your awesome review! We are always improving our platform and will take your feedback to the product team for review. We appreciate your input. We understand how frustrating and expensive missed deadline and filings can be and we are so glad you are here. It will be our goal to continue to satisfy your legal entity management needs to your satisfaction! The Filejet Team

Replied January 2023

Brooke

Non-Profit Organization Management, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2022

Fully-automated and managed business registration and license service

Our relationship started off strong, especially in relation to Filejet's competitors. There was open and frequent communications, however as time has progressed it has been more difficult to obtain information we need and reassurances regarding the automatic renewals in a timely fashion. Between the lack of coordination with email alerts/the platform it is hard to determine if crucial renewals are up to date and that nothing else is required from us. Our uncertainty has been furthered by inquiries we have made into existing registrations and requests for new state registrations that have taken longer than expected. Answers from Filejet have at times left us confused about the processes and documentation required.

PROS

The ability to view discreet jurisdictions within separate folders. Uploaded documents are more visible than in a previously used platform. The billing and invoicing sections of the site are also easy to access and well organized.

CONS

Information can be hard to locate and the folders in which they were organized were not uniformly labeled, leaving certain key documents in secondary folders. CSE receives regular notifications via email about upcoming renewals, however once in the platform, there isn't a way to determine what action is required regarding said renewals. It would be nice if the alerts were more apparent and tied with the email alerts.

Reasons for switching to Filejet

Filejet made a compelling offer of services. Our previous company made errors and incurred fines that Filejet assured us would not happen.

Vendor Response

Hi Brooke, We appreciate you taking the time to participate in this review process and for your long-time use of the Filejet platform. We want to continue to stay ahead of our competitors but have work to do. It's compelling feedback like yours that has us working harder to ensure we continually have strong client relationships. Thank you again from all of us at Filejet.

Replied October 2022

Burke

Investment Management, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Efficient Solution for entity management and filings

Very responsive customer support; great "hand holding" while we implemented the product.

PROS

"clean" user interface; logical and easy to navigate.

CONS

I would prefer that there be just one listing for an entity, rather than multiple entries based on qualifications in various states. It would be cleaner if I could just see a listing of entities that did not show multiple entries for the same entity.

Reasons for switching to Filejet

Desire for an easier interface and better customer support.

Vendor Response

Thank you Burke for participating in the review process for Filejet! Client feedback is valuable and important to our product roadmap. Ideas that come from the user field helps not just Filejet, but others and future users. We truly appreciate that your onboarding experience went so well and you have benefited from customer support. Thank you from everyone here at Filejet!

Replied October 2022

Janie

Staffing and Recruiting, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Easy to Use and Great Customer Service

I've been pleasantly surprised at the functionality and services provided by Filejet. [sensitive content hidden] is beyond helpful, [sensitive content hidden] has been great, and [sensitive content hidden] is always there to help too.

PROS

Filejet makes it so easy to manage all our entities across states and territories. We've had exponential growth the past few years, which means more compliance requirements to keep up with and having all our entities managed in one place, and having that place also be where I can get annual filings done or expand into another state with the clicks of a few buttons has been a big time saver. The user interface of a system is also important and Filejet's dashboards and organization are more user friendly that other systems I've used. The knowledge of the staff and the helpful attitudes have made even the most difficult issues a pleasure to work through.

CONS

I occasionally am not sure where to find how to order a letter of good standing or a new entity; however, I think the newest product improvements have likely eliminated that issue as I can do those things from various places in the system.

Reason for choosing Filejet

System functionality, the UI/UX, and price.

Reasons for switching to Filejet

System functionality, the UI/UX, and price.

Vendor Response

Thank you so much for the high marks and especially the likelihood to recommend - 10 out of 10!! The Fieljet team will be so please to know your level of satisfaction. In addition, we'll make sure the features you want to know are explained thoroughly! Thank you for taking the time to provide your review. We all really appreciate it! The Filejet Team

Replied August 2023