All SafetyIQ Reviews

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Shelby

Verified reviewer

Utilities, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Hands Down the Go-to for User friendly, affordable & customizable EHS Software.

As an EHS Manager- its saved me time and now I can get to the things I love. Like leaving work at the end of the day and feeling accomplished or just on time. Saying goodbye to the 70-hour weeks is the best feeling! and getting caught up on the administrative burden is nice! We're 6 months into implementation and I can't wait to see where we are at in a year.

PROS

I love it. If your looking for a company that is not afraid to try new things and tackle your problem this is it! Safety Indicators has risen the bar and produced a great product for us. It's easy to use, produces easy-to-understand reports and from a site management level, I can edit what I need. What I love most is, they are a young company and ready to prove their worth! If you choose them, they will exceed expectations.

CONS

Everything i've requested through the pilot phase has been or is getting addressed. There isn't anything I don't like about this company. It's made my life so much easier!

Reason for choosing SafetyIQ

Ease of use. Easy to understand. Easy to adjust. Our assigned implementation tech is amazing and has taught us so much! Shout out to Ethan! You're awesome.

Reasons for switching to SafetyIQ

Difficult to use, set up and implement and manage. We were given a system that wasn't customizable and we just could not fit into the Cookie cutter.

Vendor Response

Thanks, Shelby! It has been great working with your team.

Replied August 2022

Ethan

Machinery, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Great Safety Management System for the Price!

I have been extremely pleased with the functionality and customer support. PM Vitals customer support is one of the best that I have ever dealt with. I typically have a response within hours of an email.

PROS

Most of the modules within the SMS are customizable, which is something that you will not find with most other companies unless you want to spend more money for development. Very intuitive to where end users did not require a lot of training.

CONS

There are some features that are missing that some of the larger SMSs but they are far and few between. I consider PM Vitals Safety Indicators an ideal SMS for a small to mid-size organization.

Reason for choosing SafetyIQ

The cost is hard to beat for what you receive! My organization was using excel spreadsheets and email for incident management. We also were using MSDSonline for safety data sheets. Safety Indicators was able to enhance our safety program for a very competitive price!

Brooks

Aviation & Aerospace, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Very useful product

I have used several SMS's throughout my career. I have found Safety IQ to be the most adaptable and easiest to use for all employees. The pre-use inspections form is so easy - our technicians readily use it and love it. As the system admin, it has saved me time and effort to stay on top of so many vital aspects of our safety program.

PROS

The customer service and focus is second to none. They are engaged, friendly, helpful, prompt, and caring.

CONS

I love the product but wish the system for tracking training was more like a learning management system to save time and effort.

Reason for choosing SafetyIQ

All the systems had similar features. It was the people and customer service that sold us on Safety IQ. The second reason was the flexibility of the system.

Vendor Response

Hi Brooks, thank you for your review. We are glad that our software and team have been able to save you time and effort.

Replied February 2024

Angela

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed October 2017

Great system for tracking action items

Better tracking of incident data, better task assignments and tracking, better data analysis

PROS

I like the ability to assign and track tasks, analyze data, and record observations. Sending notifications from the system is also a very nice feature, and helps to track accountability with investigations and action items.

CONS

I would like the audit feature to allow easier generation of task items, and have the ability to add pictures to unsafe conditions as well as somehow link or connect the issue to a regulation or policy. This part is still very manual.

Jordan

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Best system going

This has been the smoothest implementation of any process I have ever brought into a company in my 15 years. I wish I would have know of this software my whole career

PROS

I needed something that my crew could pick up and use with out a lot of training and this is the one

CONS

There is nothing I did not like about the software it just takes time to set up as all similar systems do.

Reason for choosing SafetyIQ

The team was hands down the most knowledgeable and the system had the good parts of every system I looked at all in one.

Tommie

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Creating safety leaders

Overall, we have had a great experience with Safety Indicators. The system is reliable and customer service has repeatedly gone above and beyond to resolve any issues and to help us get the most out of the software's capabilities.

PROS

Safety indicators was easy to set up, customize to our project, and roll out to all levels of management. The web-based mobile app put daily safety documentation in the palm of their hands at the touch of a finger. This enabled me to get considerably more participation in accessing and enforcing our safety program over the 10.5 mile, 1200 worker, $530M project by giving easy access to this tool to upper management and front line supervisors alike. All without adding to the stacks of paperwork they were already responsible for.

CONS

I would like to see capabilities to chart completed forms providing graphic displays of areas of compliance/noncompliance. I feel this would point us in the direction of where to focus resources with out me having to spend so much time interpreting the various reports and communications generated.

Jamie

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Inspections and auditing review

Overall experience with Safety Indicators was a positive and a beneficial partnership. Our company was able to transition from our old paper system into the app based auditing and inspections. This aided us to generate reports to help show areas for improvement and trends to monitor. This helped the company to be more proactive in issuing solutions ahead of any adverse effect in the field.

PROS

The software was easy to set-up using our existing inspection records and internal audits. Very customizable and changes can be made easily and are quick to be integrated into the system.

CONS

We had a slow start getting the reports to generate exactly what we wanted, but the team listened to our needs and quickly made the necessary changes to get the results we wanted.

Reason for choosing SafetyIQ

We looked at several different systems to be able to conduct our inspections and audits to track trends. After looking at our needs, cost and benefits from various sources, we found Safety Indicators to be the best as far as deliverables, service, and cost.

Shawn

Machinery, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Outstanding software with a great support team!!

We were trying to bring several different sites within our organization online over a very short period. The team at Safety Indicators helped us complete the project in our targeted timeframe with minimal effort. Once a site was trained the software is very user friendly even sites that had never had an online safety platform had no issues. I cannot say enough how great the team at Safety Indicators is to work with.

PROS

We were most impressed with the ease of use and flexibility of the Safety Indicators platform. The team has been great to work with addressing any issues we had quickly. I would highly recommend this software to anyone in the health and safety field.

CONS

We really have not had any major issues bringing this platform online to our associates. Personally there is nothing I can call out that we did not like because when we found something that did not meet our expectations the team would adapt the program to meet our needs.

Reason for choosing SafetyIQ

Cost of the platform and the additional modules that are available without any additional cost. You really do get so much more with this product.

Juan

Construction, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

We've been using the software for the past year and we ended up having great results.

PROS

What we liked the most about the software was the customer service received by the developers, and how they adapted the software to our needs. The developers demonstrated a very good knowledge about project management and understanding the needs PMT needs to make the general contractor meet project requirements. Safety Indicators also allows you to keep all information and safety observations organized in such way that you will never lose track of your items.

CONS

A better set of reports about the users in the variety of permission groups using 25 various modules in scattered across the globe would be a helpful improvement.

Mark

Automotive, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Great platform. This has streamline our paperwork and process time.

Reduced paperwork, expedited communications, trackability of documentation.

PROS

Communication features and ease of use have saved our organization time and effort in tracking and documenting our processes.

CONS

Buggy during changes on upgrades. Changes to the platform sometime cause small issues that were unforeseen during development.

Vendor Response

Thanks, Tony, for the feedback. It's very much appreciated. We will work to improve upon the bug issues you experience as we work to provide new solutions and improvement to you guys. You're a great customer to work with.

Replied October 2017

Ian

Oil & Energy, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

JESI Journey Risk Management

Streamlining our journey management process and increasing uptake by our employees of a key risk management tool that keeps them safe. The JESI tool is highly customisable and with the assistance of the helpful JESI team we've got a product that is already delivering measurable improvements in managing a significant risk for our business.

PROS

JESI enables us to integrate our existing processes into a digital format making it quicker and easier for our people to safely undertake work-related travel. The JESI support team are first-rate and always on hand to resolve any issues and to provide ongoing education and training for users to help them get the most out of the software. JESI is increasing the uptake and interest in our other related processes such as driver training.

CONS

We've only just onboarded JESI and so far there has been very little in the way of shortcomings.

Reason for choosing SafetyIQ

JESI contained all the features we were looking for in a journey risk management application. Importantly, it was highly customisable and comes with a professional customer support team.

Vendor Response

Hi Ian, thank you so much for the feedback. We are incredibly happy to hear that you have had a great experience so far and we look forward to continuing our work together.

Replied October 2022

Melynda

Consumer Goods, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

satisfied customer

Currently able to track and document near misses as they happen as well as alert a much larger group of any recordables that could be potential risks at other sites

PROS

As the manager of a plant, my main concern was how well will the plant floor embrace the software and use it. The initial rollout went seamless and our production supervisors and leads love the new platform. Very user friendly and we were able to modify the look and feel to custom fit our needs. We have reviewed many other packages and this one beats all the rest based on its simplicity, it gives you what you need without creating a labor of data entry points. The implementation Safety Indicators implementation team worked one-on-one with us allowing us to modify and trial different setups as we went along, getting us to a layout that we all felt comfortable with, instead of a cookie cutter approach. They have a team that is highly focused on customer service and were very easy to work with.

CONS

software has no notable cons at this time

Reason for choosing SafetyIQ

Simplicity of product design, User friendly interfaces on laptops and smart phones, and price

Tracey

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

We use this for tracking of both safety issues and personnel.

One location for all safety incidents, audits, observations and tasks.

PROS

Very intuitive and user-friendly. The system is easy to learn. I am able to quickly download information that is needed for report outs.

CONS

Some issues with getting our information rolled out in the format we wanted; there are some problems that happen following uploads of data.

Patricia

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Helpful System

Very helpful and always looking to help improve our system.

PROS

System is easy to use and has helped our safety program improve on reporting as well as communication to team members.

CONS

Overall a positive experience with the system and customer service

Miguel Angel

Construction, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Is a great tool to get the real focus in what is important for the safety process in any time

One single base to handle everthing

PROS

Easy to use and reliable, good performance, real time graphs to analyze, a good tracking for actions plans.

CONS

Will be great to have a full version in a Mobil app with full interphase on the mobil interphase, as a administrator would be nice to have more control to customize some functions

Vendor Response

Miquel, Thanks for the feedback. We appreciate your professionalism and expertise working with you to make this tool fit your organization. Most importantly, in a complex environment like Michelin's expansion project, helping keep a busy guy like you on track is very important to us. Identifying issues alone is never enough. Partnering with co-workers to truly impact safety in a positive manner is what it's all about. Also, your team has been given access to the mobile applications for Observations. You should be good-to-go! Thanks again!

Replied October 2017

Thomas

Mining & Metals, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Highest Value in EHS Data Management

Excellent group of people. They are very interested in helping your company develop a solution in every EHS work process need that you have.

PROS

The software support staff can help you adjust the software to fit almost any work process.

CONS

There is not much to not to like. It may not be as "flashy" as some of the competition but I chose functionality over appearance.

Reason for choosing SafetyIQ

Best value, most adaptable, hands on problem solving approach. Other companies make good products as well. This particular product fit our needs due to what you get for the price point.

Clorissa

Plastics, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

EHS Leader

Working with Safety Indicators team has been a great experience. Safety Indicators takes the time to listen to your business needs then help come up with a solution.

PROS

I love the flexibility to truly make the software what fits your business needs.

CONS

At this time I'm unable to think of a con with the software.

Jon

Mining & Metals, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Intuitive interface

PROS

Ease of use application, rapid uptake for new users.

CONS

Location selection not filtered for current location

Vendor Response

Hi Jon, thank you for the feedback. In regards to the location selection, this is something the team are actively looking into. Keep an eye out for upcoming updates.

Replied September 2022

Andrew

Mining & Metals, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2017

Deepcore Drilling

JESI has been helpful in checking on the welfare of employees travelling in trucks and cars between work sites. JESI has been easy to set-up and use. Messages are only sent to supervisors when a journey has not been acknowledged in accordance with travel plans, which avoids unnecessary notifications. There may be scope to enhance JESI by avoiding the temptation to use mobile phones whilst driving and aiding in the recalculation of a journey if a departure is brought forward or delayed.

PROS

Easy to use. Messages are only sent to supervisors when travel plans are not acknowledged in accordance with plans.

CONS

Temptation to use a mobile phone whilst driving. Calculating and re-calculating journey times can take a bit of time to work out.

Vendor Response

Thanks for the feedback Andrew, I am glad to report back that plenty has changed since you left this review.

Replied September 2022

Gregory

Utilities, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Excellent Safety Software

PROS

The ease of use. The drag down options and autofill options make it really easy to fill out the incident reports/Safety audits. Also the ability to use on mobile devices comes in handy a lot.

CONS

Honestly, nothing comes to mind. Anything that needed to be fixed seems to have been fixed or added to help us out with how we use it. So it is running just like we need it to run.

James

Oil & Energy, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Paperless Journey Mgmt

PROS

I can track my team's travel with my smart phone. In the event of an unplanned travel delay, I can get updates on my smartphone.

CONS

currently I get too much data on team member's travel i.e. every layover and ground transport connection. Data overload

Vendor Response

Thank you for the feedback James. Please reach out the the Customer Success team and they can help with your data overload.

Replied September 2022

Erin

Education Management, 5,001-10,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2021

Good software for large businesses

PROS

I like most how easy it was to track others and use the information provided.

CONS

Some of the features on the software did not function smoothly on Apple products.

Vendor Response

Thanks for the feedback Erin, We have some big things cooking up for our iOS and Android users - watch this space.

Replied September 2022

Vishesh

Civil Engineering, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed May 2021

Workforce safety tracking

A good tool to track employees while they are travelling on site work.

PROS

A helpful tool to track employees while they are travelling about on site work, especially in remote areas and when there is substantial amounts of travel involved.

CONS

I found it not very easy to make changes on the go i.e. if I am delayed for some reason, it was not very convenient to make changes to my journey plan within the app.

Vendor Response

Hi Vishesh, thanks for your review. I am happy to say that we have made significant improvements to Users ability to edit on the go. We would be happy to run through these updates when you are available.

Replied September 2022

John

Government Relations, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Another great way to make sure your staff (and friends) travel safely

Peace of mind for managers and an easy tool that helps build better planning and better understanding of the full impacts of work-related travel.

Vendor Response

Thank you for the review John

Replied September 2022

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