It failed to do so & it completely altered our inventory, leaving our staff unable to invoice for over a week.

Clean design, simple setup. This was our first step in taking the business from paper to a software with mobile capabilities.

Customer Service is terrible. Every time we have an issue, they say they will take care of it and then something else goes wrong.

It is very user friendly and the customer support has been very good.

Horrible customer service, demanded our money back!!!  Beware!!!  Horrible.

They all seem to genuinely care about the customer, and you're left with the impression that they take great pride in helping their customers succeed.

It integrates very nicely with my Quickbooks - I also like that it keeps everything streamlined to make my job easier.

Equality Builders, easy to use, keep track of all assigned work.

The mobile app is great for our guys in the field to use. Straight forward pretty simple.

It has a very fluid customization feature. Working in HTML is really nice and the support to help you get through it is phenomenal.

There are VERY limited reports, unable to scale a business with this software.

Perfect fit that has the option to integrate with Quickbooks, but works as a standalone if you want to separate it from your accounting system.

The customer service is fantastic. There is not usually a wait time to get a person on the line to assist in any way.

So many willing reps to help answer the questions i have. And the software is extremely user friendly.

These guys really do want to make a great product. They have a ton of different individual users, and keep striving to add functionality to make the software more user friendly and better.

I have been using this application for 2 years. It is quick and easy to use.

This company has the worst customer service; we had used this software for 2 years now and it constantly has issues.

MHelpdesk makes very eye-pleasing invoices and billing statements, and they are easy to manipulate and add/change information on.

Quickbooks integration came along too late for us to play with or even consider. The support team is pretty responsive and helpful when available.

Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money.

I would recommend this for any IT company looking for a great program at a wonderful price to help grow and move into the future.

Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.

I think it's a great knowledgerbase and Accounts receivable tool.

The demo and set up was great. They did the hard part with our onboarding.

We've been able to negotiate lower prices as a long time customer, but if we had to pay today's rates based on what we know now, we would look for something else.

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations.

I have not used anything slower since dial up internet. No one at the company can give us a straight answer as to when fixed will be implemented and everyone gives the run around to save themselves.

Wethos Customer Service is Top Tier. Over the years the product and service has gotten alot better.

I used Wethos mostly for its variety of pricing templates – as pricing can be very hidden in the industry, it's been a nice tool in seeing how others are pricing out + breaking down their services.

I liked that it allowed me to use different templates that were very common to what I do.I also liked that it was a very straightforward and easy to pick up on.

Some features not avail in Canada and no app yet so working from my phone isn’t the easiest.

Any time I've experienced an issue or required additional support, the team at Wethos was extremely quick with resolutions and recommendations.

I like that this allows me to present my creative work in a professional way. Having a starting point for communicating scope and setting expectations in the contract is great.

I love Wethos for the templates they have as resources on their platform. I was able to win $30,000 using these templates.

I can manage my projects, collaborate with my team, and keep track of my finances all in one place. It's been a lifesaver in helping me stay organized and efficient.

I had some trouble syncing my business bank account to wethos. Not sure if there is some kind of glitch.

I love the wethos app, I had been using it for a while and recently signed up for the premium plan. I like that I have a separate account to receive payments and pay my freelance expense with ease.

The biggest feature Wethos is missing falls under the CRM umbrella, where Wethos does not have automated emails built into the tool to schedule emails based on specific triggers in advance.

None really.I wish I found it before I locked into another vendor. There is no migration from another vendor button - its all manual.

Love the templates and suggested pricing structures for proposals. Saves me so much time and gives me the confidence when pricing my services.

I like the proposal builder which I use most frequently. Also, the template library helped me to build the service solution with ease.

It hard to say, maybe not allowing us to customize the estimate domain.

The templates are great, they're useful to generate ideas and prevent starting from a blank page. Also great to see how firms with similar activities describe tasks and projects.

The detail that continues to stand out the most to me is how responsive their customer support is.

The templates with recommended estimates are AMAZING, helping you create a fair proposal and top tier market value.

The new monthly subscription has made me stop using it as much. I know only subscribe when I have a big proposal I need guidance on.

I was disappointed that Wethos converted into a paid platform, but I understand why.

This was really great initially to help me get started with my freelancing businesses. Seamless use for invoice and contracts.

I'm able to focus on the things that matter most: creating amazing content for my clients. I highly recommend it to anyone looking for an all-in-one solution for their business.

I really love the templates and contracts. As a designer it can be difficult to get the legalities right so this is a really great tool.

US Dollar

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting.


mHelpDesk has multiple features to support a field service-oriented business, including integration with both QuickBooks Online and QuickBooks Desktop for accounting. It also offers an offline mode, which allows technicians to continue using the mobile app in areas without internet or cell reception.


Since it’s entirely cloud-based, mHelpDesk is accessible on any mobile device with internet access. This allows field techs to access all the necessary information about a job right from their mobile device. mHelpDesk also provides visibility into staff schedules, helping to dispatch and alert field employees.


Estimates and invoices are customizable, allowing organizations to create templates that make sense for their business and customers. The system also integrates with any unique company website, providing functional widgets, forms and login boxes.



LongDescription

Labor Rates

Cataloging/Categorization

Employee Management

Automatic Time Capture

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Access Controls/Permissions

Activity Tracking

Equipment Management

IT Asset Management

Dispatch Management

Online Time Tracking

Templates

Digital Signature

Job Costing

Workflow Configuration

Contract/License Management

Retail Inventory Management

Financial Management

SSL Security

Residential Inspections

Electronic Signature

Group Scheduling

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Project Management

Approval Process Control

Key & Lock Management

Customer Accounts

Customer Database

Recurring Appointments

Commercial Inspections

Repair Tickets

Job Management

Calendar Management

Report Summary

Customizable Fields

Activity Management

Geographic Maps

Automated Quoting

Warehouse Management

Scheduling

Data Import/Export

Mobile Signature Capture

Inventory Optimization

Multi-Location

Self Service Portal

QuickBooks Integration

Landscape Design

Audit Trail

Technician Management

Repair Estimates

File Storage

Mobile Access

Cost Tracking

Fixed Asset Management

Service Reporting

Real Time Data

Fleet Management

Groundskeeping Management

Routing

Historical Reporting

Service Catalog

Vendor Management

Inventory Auditing

Maintenance Management

Configuration Management

Credit Card Management

Client Portal

Preventive Maintenance

Pricing Management

Forms Management

Commercial/Industrial

Email Reminders

Service History

Add & Edit Photos

Email Management

Ticket Management

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Online Booking

Equipment Maintenance

Employee Database

Data Visualization

Reminders

Time & Expense Tracking

Automated Scheduling

Estimating

Web browser (OS agnostic)

14 Day Free Trial. Affordable month-to-month pricing. No contracts. Unlimited user plans available. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

mHelpDesk

Live Online

Webinars

Documentation

Videos

Wethos is a first of its kind, all in one software made for freelancers, by freelancers. 
Take your proposal time from hours to minutes with Wethos' library of scope of work templates, templated services, and contract terms. 
Create and send invoices to clients and get paid without the hassle - clients can pay directly from your invoices. 
Customize and brand your proposals and invoices in order to send cohesive, professional documents to your clients. Leverage your freelance community by utilizing the embedded, recommended pricing within Wethos' scope of work templates or pre-built services so you can confidently raise your rates and price your worth. 

mHelpDesk vs Wethos

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