About Asset Panda

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.

Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

1,064 Reviews of Asset Panda

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(716)

716

4 stars

(327)

327

3 stars

(26)

26

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1064 results

April 2019

Shayne from SellerPrime

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

April 2019

Suitable for diverse inventories!

I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing. However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware. Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time. Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!

Pros

1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is. 2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move. 3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets. 4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware. 5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.

Cons

1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing! 2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.

Response from Asset Panda

Replied May 2019

Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

October 2019

Patrick from Crossroads Church

Company Size: 201-500 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Asset Panda for Inventory and Asset Management

Overall, we are really happy with it and are looking at ways to implement it around other areas in the organization. Our Customer Support Specialist saved us from scrapping this great investment and relieved the frustrations we had due to our lack of preparation in the initial setup.

Pros

We have found Asset Panda amazingly configurable and it hit all of the things we wanted in one SaaS. We needed something for inventory, asset mgmt, maintenance records and scheduling, and check in/out. Set up can be a little tough, so you use the implementation specialist as much as possible, they are the experts to set you up for success. To be honest, we didn't do this well. Having the system for 6 months and not using it well, we weren't sure it had a high ROI for us. As that happened, our Customer Success Specialist contacted us and was able to redeem the system for us, walking us through a few changes to completely revamp our process to make this system work amazingly well for us.

Cons

Not realizing that given its amazing customization ability required more attention from us in the implementation. There are some phrases/fields that aren't amazingly clear, so we had to write a little glossary for our team so we knew exactly what some things within the configuration meant.

Response from Asset Panda

Replied October 2019

Hi Patrick, we appreciate you writing a review on the Asset Panda platform. We are glad we were able to engage with you and help get the system running exactly as you like. We are committed to providing World Class support and rest assured we are going to use your review as an opportunity to recognize Jennifer for doing an amazing job for you. Thank you for the opportunity to serve you.

December 2019

Kristy from Avitas Systems, Inc.

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Highly Recommend Asset Panda

The biggest benefit has been the ability to change the configuration. I didn't realize how impactful that capability would be until my company started growing and changing. The team has been using the app and

Pros

Asset Panda is highly configurable. It's really been great for us as a start up to be able to change the configuration as needed to meet our growing company.

Cons

The only hurdle is learning how to configure it for what you want. Although, it's not much of hurdle since the customer service and technical support has been so spot on. Everyone I have worked with at Asset Panda has been quick to respond and provided a solution. It's been really great customer service over the last 2 years.

Response from Asset Panda

Replied December 2019

Hi Kristy, we appreciate your writing a review on the Asset Panda platform. We appreciate you being a customer for a few years and love that you have been able to configure and adapt the platform to your needs as the company grows. Thank you for the opportunity to serve you.

December 2019

Tom from Roadhire

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great product!

We have found a huge amount more solutions and improvements to the way we manage our assets and business than what we initially were wanting and expecting from the product. The flexibility and options available to build your own unique product has been great. The staff and support is always amazing. It was one of our concerns initially as we are an Australian company, but any time we contact them for any questions or technical support they respond back straight away and always follow up to make sure everything has been sorted out.

Pros

We are a hire company that started using it to track asset movements, but now use it for fleet maintenance, work orders, staff time sheets, inventory, repairs tracking, plant road registrations all sorts of forms, reports and record keeping. A whole lot more than initially planned. We have been using this software for a year and now that we are starting to build up historical data throughout the program we are seeing more and more benefits.

Cons

We have had some issues with the GPS tracking side of things.s As a hire company one of our main uses we have is to have a map point of where our products are in many locations. There has been some workarounds to make it possible, but I think there could still be some improvements to be made in this area.

Response from Asset Panda

Replied December 2019

Hi Tom, we appreciate your writing a review of the Asset Panda platform. We love that you are using the tool for a variety of business issues. If you need help with anything please review our extensive knowledge base and/or reach out to the World-Class client success team. Thank you for the opportunity to serve you.

June 2017

Adam from Florence City Schools

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2017

A complete letdown

We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Pros

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point. I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative. Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets. The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Response from Asset Panda

Replied June 2017

Hi Adam, we appreciate you taking the time to write a review. I checked with support and they informed me that everything is fixed and working properly. They said the account was turned off for lack of payment automatically by our system. Also, I went into the history and saw the issues we had when we initially installed AD and the most recent problem. Your account was a particularly hard one for us on the AD install. We are glad all the issues are fixed. Our support and development team are hard working honest people. Your account was highly abnormal on the AD install and it took a while to trouble shoot it. On top of that, we have to prioritize support for clients with up to date payment. The account will be open for you once we received payment.