Easy Storage Solutions
About Easy Storage Solutions
Easy Storage Solutions Pricing
Easy Storage Solutions charge based on how many units or spaces the customer has, starting at $45 per month.
Starting price:
$80.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Easy Storage Solutions
1 - 5 of 705 Reviews
Tim
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Excellent solution for self service storage
Easy of use, implementation, intuitive and well designed customer interface, and simple to manage.
PROSWe operate a small, 138 unit, self storage facility and Easy Self Storage goes a long way in automating many of the process steps we require. If you have a question, you reach a someone who works for ESS (not a call center) who can answer that question quickly.
CONSESS provides a package of offerings to complement the self storage software solution, but feels like there are different mini-companies operating together. It would be good to have these rolled under one operating structure to provide consistency. They are all good, but 'feels' different if that makes sense...
Duane
Facilities Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Ease of functionality.
Overall experience with Easy Storage Solutions is fantastic. Using the software makes my job much easier running my storage unit business.
PROSThe most thing I like about Easy Storage Solutions is the ability it provides to invoice customers on a monthly basis and using a card to make the payment and text or email the receipt.
CONSThe least thing I like about Easy Storage Solutions was trying to figure out how to give back the deposit on a unit using the customer's card. After tech support help me, I wrote down the steps and now have no trouble with it.
Irene
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2018
Not impressed
The business can keep running after our emove disaster.
PROSI am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing. It does the job, but in my opinion it really does not offer anything to earn such glowing reports.
CONSIt's confusing. It is not an all in one program. You need to have a totally separate company for processing payments, which also costs a lot. This software does not function as an accounting program. They sell that service separately from what I understand. Instead of crediting a charge you simply void it. The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document. They probably offer a separate report writer for another charge if you desire better reports. They do not offer any financial reports at all other than the management report which is not professional or good quality. Lets just say it is not what I expected and I have been very disappointed in it.
Vendor Response
Irene, Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us! Thank you for your business and your feedback!
Replied June 2018
Elizabeth
Music, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy to use and customer support is top notch.
Love the capabilities of the program for our use.
PROSHow easy it is to input clients, track payments and balances, change settings in the software. It's so easy to navigate and train new employees how to use it. Adding new facilities and studios is fast and efficient. Anytime I have any questions or issues, customer service always resolves our issues.
CONSSometimes it's a little frustrating about the M-F hours but that's ok. Would love to be able to run revenue reports for all facilities.
Patrick
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Like having a facility manager, only better
Great and great customer service. We deal with other software products in the hardware industry, and this software is the most user friendly and customer service oriented of any I have worked with.
PROSAccessibility at office or remotely, auto pay, professionalism and integrity in the product. It has literally reduced my workload by 80 %
CONSNot having it sooner! Very satisfied. We had two other systems and this is light years ahead.
Reasons for switching to Easy Storage Solutions
Professionalism and ease of use as well of functionality.