Quality, robustness and great features for monitoring, analysis and reporting of energies and utilities of buildings and campuses.

I understand that software development for this level of robustness and reliability takes time, but we sure want more and faster integration of IoT innovations.

Express interface looks very professional, the latest features for express have resulted in better feedback and enhanced user experience of the software from users. The support team is really good and helpful.

Unfortunately while the express interface has seen development, the Admin interface and tools have not seen much improvement. There are a number of key features and tools which I would like express users to experience and currently these cannot be rolled out to express users. We can make reports available to express users but these templates have to be created manually for each metering point. There needs to be a feature to either rollout a single template or make these modules available to express users. I believe admin licenses should only be used to configure the system and therefore would suggest that all other features should be available at express level. The eSight support website is not always up to date in line with the software releases and we always have issues when our esight software package is upgraded as soak testing is not fully carried out, sometimes leaving end users to limbo. For instance the benchmarking module has been available for a number of years, after challenging eSight it is now operational which previously the module results were incorrect.

Guest card feature was good, had good traffic reports

Couldn't email directly from software and couldn't text with residents

This software is a great fit for our customers to provide detailed information on their facility energy and water usage.

eSight provides a dynamic interface to deliver an enterprise level view of energy and water consumption with advanced analytic tools for our customers at an affordable cost. The visual presentation of energy usage data is superb, with interactive overlays of data point values and ability to drill down to interval level data. Custom alarms provide immediate feedback on anomalous data for immediate action to resolve system issues.

Currently the system allows only advanced/admin level users to enter utility rate schedules and analysis templates. Enhancements to the Express User interface to allow creation of basic energy analysis templates and entry of monthly unit costs would be welcome improvements to an already robust system.

Real-time awareness of our customers energy usage profiles and the ability to be pro-active in assisting them with their energy management strategies.

I most like how quickly you can develop operational screens. This is also a very easy package for the End-users to learn and they quickly become productive with the applications we develop on their behalf.

For support it is difficult to contact a live person for the initial call and you need to follow the eSight procedure of entering in a case then wait for a response. To be fair to eSight, the responses do come quickly and they do a good job of working with you to resolve issues.