Trackplan
About Trackplan
Trackplan Pricing
Prices vary based on size of organisation and usage units.
Starting price:
£1,440.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Trackplan
1 - 5 of 39 Reviews
Stephen Olawale
Verified reviewer
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2020
FACILITY, ASSEST AND MAINTENANCE MANAGER
I have been able to track all my company’s asset and secure them, we have lost machines in the past due, to lack of organised recording, scheduling for maintenance now made easy, all documentations about our facility are all in one application, making me a more organised maintenance manager.
PROSthe application is user friendly, very efficient in managing our site tools and machines, the customer support are also very responsive, my workers and machine operators could use the application even with little IT knowledge, i also use the application to manage budget by allocating cost for each asset, so I can evaluate or plan work schedule or plan a maintenance schedule for my future projects.
CONSI really don’t have complains, the application works perfectly, and when their are issues with the software the customer support respond fast
Vendor Response
Thanks Stephen
Replied May 2020
Colm
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
An incredibly versatile software
An incredibly versatile software that can manage a range of jobs across multiple teams and sites. Its ease of use for set up, additions and modifications makes it very attractive to the helpdesk administration and management. Trackplan FM has a range of features such job request link, QR code usage, forms, contractor management and purchase order request management and navigation through the desktop and mobile application is very intuitive. The management team are very responsive and proactive in both introducing new and enhancing existing features throughout the application via update releases at a greater frequency than would usually be expected. A very stable system frequently applauded by administrators, managers and technicians.
CONSAny initial minor issues were addressed in a timely manner and the team is very open to exploring proposals.
Reasons for switching to Trackplan
The cloud platform was an internal requirement and at the time TrackplanFM matched our needs accross the range of teams, departments and sites with our resource complement.
Ross
Museums and Institutions, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Great Tool!
Overall, really good. Simple to use and the support team are amazing.
PROSEase of use and flexible structure makes its hard to say no to.
CONSSome of the pages seem a little too full of information but to get that right is a delicate balance.
Vendor Response
Thanks Ross for taking time to write a review, and I am glad your experiences of Trackplan have been good. Mark
Replied August 2023
Vinny
Facilities Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Elevate Everywhere
We have been part of the journey with TP and see how hard [sensitive content hidden] and the team put into maintaining the software and all customisations are available to all. We scanned for the idle software where customisations could be included and TP does this for us.
PROSEase of use for our team. Tracking and location functionality. We are able to use any type of electronic device to hand to carry out our works and reporting.
CONSHaving to navigate through different pages to search for items where a master search bar could reduce the amount of trawling though pages to get to the end result.
Reason for choosing Trackplan
We check over a number of products and meeting [sensitive content hidden] and how the software could support the business along with customisation was a great selling point.
Reasons for switching to Trackplan
Features within the system that we were trying to consolidate as opposed to having multiple softwares. There are some draw backs such as Netsuite was better at searching but they were not willing to customise the system to our requirements.
Vendor Response
Hi Vinny, thanks for your feedback and taking the time to write us a review. The development of the product is driven by our customers, so it's great to hear you like the customisability of the platform. I will feedback to the team regarding the master search bar. Charlie Trackplan
Replied January 2024
Graeme
Apparel & Fashion, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Trackplan is great
Overall has been very good. The team like the ease of use.
PROSEase of raising jobs on - our old system was time consuming. It's easy to search for jobs if you can't remember a site you can filter by keywords in the description.
CONSAlot of the setup was manual entry - Trades were manual, Trades and areas should be able to be set independently (especially if you're not using job throtle) Not all of my resources can over all trades in all regions.
Reason for choosing Trackplan
Trackplan was cheaper and the fuctions were very similar
Reasons for switching to Trackplan
System was old, we didn't have support for the product so were not able to update
Vendor Response
Hi Graeme, Thanks for the feedback. Glad to hear the team like it! I have referred your note regarding trades and areas to the team. Thanks again! Charlie Trackplan
Replied January 2024