BNC IBIS vs Sunsama

RATING:

4.9

(24)

BNC IBIS has 24 reviews and a rating of 4.88 / 5 stars vs Sunsama which has 23 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (24)
4.7 (23)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
November 3, 2023
March 27, 2024
Pros/Cons
  • Pros

  • We have not implemented the integration part yet into our CRM, but the best thing so far is the accuracy of information in the projects reflected that greatly help us generate more leads.
  • Easy integration and level of information provided by the API is impressive. Also the servers are fast enough to handle huge amounts of requests and data.
  • Cons

  • Another aspect that I found inconvenient is the requirement to enter a One-Time Password (OTP) every time I log in.
  • Downloading feature in BNC where it gets difficult for us to present it to the management.
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  • Pros

  • The great part about this is that there are many features that allow for collaboration. Once someone is added to your team, you're able to see what they're up to for the day/week.
  • Very easy to use and a great on-boarding & integration setup experience. I'm still using it consistently after 2 weeks, so that's saying something.
  • Cons

  • Right now, there isn't a native iOS or Android app. In order for mobile functionality you need to use it in-browser, which is hit or miss in terms of responsiveness.
  • I guess they're assuming that it's no longer important, but that just doesn't work for me because I'm worried I'll forget about it entirely (which has happened a few times).
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos