Breathe vs Chili Piper

RATING:

4.5

(38)

Breathe has 38 reviews and a rating of 4.45 / 5 stars vs Chili Piper which has 121 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (38)
4.4 (121)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 19, 2024
May 10, 2024
Pros/Cons
  • Pros

  • Reporting functions are easy to operate and offer valuable management information. The platform is popular with our employees and is widely used to capture and organise leave requests.
  • Kudos feature allows you to give kudos to your colleagues with a leaderboard showing who's been awarded the most kudos (great for staff moral).
  • Cons

  • Could be difficult to learn if not coming from someone who doesn't use computers.
  • No ‘variable hours’ recording function that allows you to enter hours worked on an hourly, weekly or monthly basis.
Read all user reviews
  • Pros

  • Ease of use when working in Salesforce, being able to schedule from Email or contact card.
  • I like the ability to set guidelines so all our reps are assigned the right events.
  • Cons

  • We had some initial problems in the setup stage where meetings were being scheduled outside of the defined hours.
  • We occasionally have lead reassignment problems, which relate mainly to our tech stack setup.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos