Omnify vs Sunsama

RATING:

4.4

(91)

Omnify has 91 reviews and a rating of 4.42 / 5 stars vs Sunsama which has 23 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (91)
4.7 (23)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 16, 2023
March 27, 2024
Pros/Cons
  • Pros

  • I like the easy of use of the product. The end user experience is very simple and easy to interface.
  • The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well.
  • Cons

  • After the basic set up is done, advance settings can be quit confusing.
  • There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details.
Read all user reviews
  • Pros

  • The great part about this is that there are many features that allow for collaboration. Once someone is added to your team, you're able to see what they're up to for the day/week.
  • Very easy to use and a great on-boarding & integration setup experience. I'm still using it consistently after 2 weeks, so that's saying something.
  • Cons

  • Right now, there isn't a native iOS or Android app. In order for mobile functionality you need to use it in-browser, which is hit or miss in terms of responsiveness.
  • I guess they're assuming that it's no longer important, but that just doesn't work for me because I'm worried I'll forget about it entirely (which has happened a few times).
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos