Call Logic
About Call Logic
Call Logic Pricing
Call Logic starts at $56 per seat and is available on monthly and annual subscriptions, outlined below. A free trial is also offered. Call Logic offered across four monthly pricing plans: • Bronze: $79.99/month/seat (billed monthly) or $56/month/seat (billed annually) • Silver: $119.99/month/seat (billed monthly) or $84/month/seat (billed annually) • Gold: $149.99/month/seat (billed monthly) or $105/month/seat (billed annually) • Platinum: $199.99/month/seat (billed monthly) or $140/month/seat (billed annually)
Starting price:
$79.99 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Call Logic
1 - 5 of 34 Reviews
DREWBIE
Verified reviewer
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Dialing Solutions That Get Results
Using this software I was able to increase my overall call volume by 300% and average call length by 2 minutes. This allowed my team to make more quality contacts with our prospects and avoid time spent dialing numbers manually where the number had been changed or was no longer in service.
PROSEase of use, Clear Connections, Efficiency Created
CONSClick to dial functionality still not where I would like to see it.
Vendor Response
Thanks for the review Drewbie! We love to hear that the system has helped you increase in productively in your business!
Replied October 2018
Brianna
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Quick and Efficient
I can reach 3X more contacts in less amount of time. Cold calling jobs are a lot of "no answers" and leaving voicemails. By the time you dial, let it ring, leave a voicemail that is 30-50 seconds. By using this software you take out the dial time and you take out the leaving a voicemail time because you already pre-recorded one, shorting that time to 5-10 seconds per call. Also by having a pre-recorded voicemail it allows me to focus on what to say when they answer vs thinking about what to say on a voicemail and rambling on too much.
PROSI love that in my job I have to make calls no matter what and this software allows me to quickly move through a call block. Prior to using this software in an hour call block I could dial 30-50 contacts. Now in an hour I can do closer to 100-120.
CONSIf I have 100 calls in a campaign and I talk to 10 people, I have to manually take them out or it will call them again. At times some contacts get missed and I have to go back in manually to add them.
Reason for choosing Call Logic
Overall we chose Call Logic because it integrates with PCR, our CRM system.
Vendor Response
Thanks for the review, Brianna! We love to hear how much more efficient you are when using Call Logic! There's nothing quite like increasing your call volume by 3x. :)
Replied December 2019
Sean
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2023
Better Options
I do not recommend! #1 you will burn through phone numbers as they get flagged as spam. Tested a new dialer for 30 days and none of my marketing numbers have yet to be flagged while utilizing competitor. #2 Pricing. I found a better system with more hours & features for half the cost. #3 Customer Service. I called & emailed for over a week to support. I literally had to complete a new client form and speak to sales before being transferred to support. #4 refund policy. I have over 80 hours of unused dialing time. They are refusing to refund me for those unused hours. I highly recommend utilizing another service! Unless you like buying and burning numbers multiple times per week!
Reasons for switching to Call Logic
I do not recommend! #1 you will burn through phone numbers as they get flagged as spam. Tested a new dialer for 30 days and none of my marketing numbers have yet to be flagged while utilizing competitor. #2 Pricing. I found a better system with more hours & features for half the cost. #3 Customer Service. I called & emailed for over a week to support. I literally had to complete a new client form and speak to sales before being transferred to support. #4 refund policy. I have over 80 hours of unused dialing time. They are refusing to refund me for those unused hours. I highly recommend utilizing another service! Unless you like buying and burning numbers multiple times per week!
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Call Logic has done an amazing job streamlining our workflow, making us extremely productive
Since we began using Call Logic, our sales force has been able to hone in their efforts, increasing to more closed deals. The UI is intuitive & easy to use, and we find the ourselves multiplying our call numbers regularly.
CONSThis software has become integral to our operation & we find our productivity increasing regularly. There are no major complaints & we even appreciate the trial feature. We were sure we were satisfied with the software before we even committed to it.
Vendor Response
Thank you for your feedback! We really appreciate hearing from our customers!
Replied May 2018
James
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Auto Dialer
The cost of the auto dialer is far less than my payroll savings. The ability to scrub for DNC and other criteria reduces my exposure. The call Logic people and support are wonderful.
PROSOutbound Caller ID Automatically flagging busy or out of service type connections and dial the next number saves time. Leaving voice mail message while dialing the next number. Being able to read notes taken during the call.
CONSWhen uploading a CSV file with prospect information I needed to name a great deal of the fields. A larger and industry specific list of headers would be helpful. For example if my people can see a larger snapshot of the prospects information without scrolling, they will know to ask for date of birth or a drivers license number if that field is empty.
Reasons for switching to Call Logic
The compliance department at our carrier vetted multiple products and decided Call Logic was the only vendor they wanted us to work with. After using it, I can understand multiple reasons why.