All MegaDialer Reviews
1-11 of 11 Reviews
Sort by
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
fantastic phone tool ip.
Recommended for support companies in help desks and call center
PROSIts interface is pleasant, it handles user friendly features and it is very useful for making international calls, it saves us in systems and money.
CONSIt was one of the best IP PBX I have used to provide online support, for its easy call center management.
Vendor Response
Thank you very much for your review. It helps us to be better!
Replied February 2020
Martin
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Best dialersystem in the industri and the best service, fast, profesionel and always on the task
unique software unique service That 2 words covers all.
PROSI have after 15 years in the Tm Sales business been working with all kind off dialer systems and software houses. After chancing my platform to Megacall i have increased my sales with min. 15 %, the platform is unique and the service you get from there team is something i have not seen before.
CONSI can not put any pointers in this matter, for us it is all about stability, service and using the best software on the marked.. this is what you get from Megacall
Vendor Response
Thank you very much for your review. It helps us to be better!
Replied February 2020
Adam
Telecommunications, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Best system I have used
From start to finish megadial and team have gone above and beyond for me and my business.
PROSThe simplicity, Customer service and pricing
CONSAll is good so far with nothing bad to report
Vendor Response
Thank you very much for your review! We're so happy to know that the system meets your needs :)
Replied September 2020
Martin
Outsourcing/Offshoring, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Best dialer software company
After my 13 years working in The outbound business i I have tried The most dialers on The market. After Going to The megadialer platform and The Company behind have seen the Best of The Best. Megacall will take your Call Center, staff and Leads to a One way trip to The Moon. Fantastic software, nr 1 First line service support, a dialer and flowsystem of your campain that Will take your business to The next level. My Best recormendation.
PROSThe dialer is The Best on The market.
Vendor Response
Many thanks! We love to make our customers happy.
Replied January 2017
Jonny
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Megadialer is just that... Mega!
Really good system and all the team seem to love it!
PROSReally easy to set up from scratch with really efficient support from the Megadialer team if/wehn required
CONSReporting could be better... but it's ok once you understand its limitations
Reason for choosing MegaDialer
Easy set up, pricing model, fantastic support
Reasons for switching to MegaDialer
They were taken over by 8x8 and changed their pricing model to a 'per seat per month' miodel. Far too prohibitive for us
Vendor Response
Dear Jonny, We'd just like to thank you for taking the time to write this review of Megadialer. Every bit of feedback like this does so much to help us out! Thanks for your kind words about our support team. We're very grateful for customers like you and hope you stick with us for years to come! Thanks again!
Replied May 2021
Paul
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
The height of professionalism
Great products, excellent customer service, responsive, flexible, easy to deal with. Thoroughly recommend this company.
PROSThe improved productivity and the reduction in my costs! And the adaptability to suit my needs.
CONSStill waiting to find a negative
Vendor Response
We love to make our customers happy. Thanks!
Replied February 2017
Chris
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Very happy with the service Magacall provide.
I´ve been using Megacall for a year now and have not had any issues. I had a few questions to start with which Victoria was very helpful in answering my questions in a swift and professional manner. Thank you Megacall.
PROSEasy to use
CONSNo bad comments
Vendor Response
Thanks a lot!! Happy to work with you
Replied December 2016
xavier
Leisure, Travel & Tourism, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Amazing quality and support
We use this system in our company for international calls and for us it is a really good solution to save money.
Vendor Response
Many thanks!!
Replied December 2016
Toni
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
The best phone call system ever
For a medium company this system is so good, and the price is even better. We are conected all over the word with this system and it works exellente !!
Vendor Response
Thanks!!
Replied January 2017
Xavier
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Amazing Service
Really useful for our company. We are a travel agency and we use this system to talk all over the world with our international partners and clients.
Vendor Response
Thanks a lot!
Replied December 2016
Juan
Information Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
EMPRESA MUY RECOMENDABLE
Muy positiva
PROSSe adaptan a todas las peticiones solicitadas en cuanto a lo que se requiere los servicios que se realizan
CONSNada que indicar en este áspecto y entiendo que no lo va a ver
Vendor Response
Thank you very much for your review Juan! It makes us so happy :)
Replied September 2020