ZIWO
About ZIWO
ZIWO Pricing
Cloud Business Phone System: $40 Billed Monthly. Ideal for non-customer facing teams or receptionists. Cloud Contact Center: $109 Billed Monthly. Ideal for Call Center.
Starting price:
$40.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ZIWO
1 - 5 of 84 Reviews
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Amazing work
An amazing way to call and communicate with colleagues and customers. Great app and waiting to see the next update
PROSEasy to handle, Easy to track calls, Not too complex regarding the break and other agents availability
CONSNeed a little improvement, latest update was a great update
Vendor Response
Thank you for taking the time to share your experience with us. We're grateful for all the kind words. Cheers!
Replied August 2022
varsha
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
Bad customer Service
2
PROSEverytime when something requested , it takes ages for them to solve our problem,
CONSthe dailing and at times the system hangs
Adua
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
ZIWO is great and recommendable
The phone call feature is clear, seamless, easy to understand and the calls are clear
CONSThey need to include the smoke break and short break features
Vendor Response
Adua, thank you for the great review and the kind words! We have taken your suggestions into consideration about building custom statuses, including smoke breaks and short breaks. Thanks, cheers!
Replied August 2022
Manar
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Positive and negative points on Ziwo
its good platform, easy access , not complicated , needs some improvement, but over all its good and recommended.
PROS* Easy to login * voice is clear* country code added by default
CONS* When there's a call coming , the notification displaying prevent me from clicking on the call to answer* It will log me out , although i didn't logout , so i need t refresh and check connection to make sure im available
Fatima
Professional Training & Coaching, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
ziwo
it was extraordinary and easy., it good and easy to use and helpful, needs to add chat between users and email access templates.
PROSit good and easy to use and helpful, needs to add chat between users and email access templates.
CONSit good and easy to use and helpful, needs to add chat between users and email access templates.
