About CampDoc.com


CampDoc.com is a cloud-based electronic health records solution for camps. It provides small and midsize camps with online registration, electronic health records, health forms, emergency medical information and reporting features.

The electronic health record module maintains a document repository of all the health forms of campers, their allergies, medications and illness/injury health logs. The online registration module allows users to register for the camps, select sessions, set up payment plans, send receipts and balance reminder emails, process credit cards and online payments and handle refunds. 

The travel and emergency protection module lets users set up coverage for emergency medical expenses in conditions such as accidents, evacuations or if campers have to be transported. 

The software is available in an annual subscription pricing option. Support is available via phone, email and an online knowledge base.



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Supported Operating System(s):

Web browser (OS agnostic)

116 Reviews of CampDoc.com

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(108)

4 stars

(8)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 116 reviews

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September 2017

Patti from Illinois Association FFA

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

I would highly suggest using this program for your next event whether it be a camp or not!

At our camp, we didn't have WiFi, but we were able to print all food/environmental/drug allergies and prescriptions that were needed to be taken at camp at certain times of the day and included the dosage. Our nurse would administer the prescriptions, and then sign-off on the paper copies.

Pros

CampDoc has really helped our company with camp and a conference. It was great to have all of the medical history and insurance cards before the event.

When we first got to leadership camp, one of our campers passed out in the first hour of camp. We were able to look-up his medical history and found he does faint a lot. So we were able to call his parents, and we didn't have to take him to the hospital since it is something that happens to him. Later in camp we had a camper cut open her knee. We were able to go to the notebook and pull her medical history & insurance card and take her into the hospital. Since we had all of this information they were able to take care of her without waiting for a parent to get to the hospital (several hours away).

We are now using CampDoc for the Registration and collection of the health profile and insurance card for our next conference. It works so well, and saves us tons of time collecting all of this information in paper. Our conference will have WiFi, so we will be able to utilize the on-line format of this program.

CampDoc was the best find for our company, and it has given us the documents we need to protect our company and help the student in the time of need. CampDoc employees are great to work with and help to set-up the system for what we need. Thanks so much CampDoc!

September 2016

Megan from Camp Wydaca, Wyckoff Family YMCA

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Major improvement over paper records!

Putting the responsibility on the parents to complete their children's profiles improved our complete health record rate. Previously, using paper health records, we had no way to track incomplete profiles, however we began Week 1 with 20% incomplete, but with each week and with mass communication tools you provided, the incomplete profile rate dropped and we averaged between 6 and 10% total. We estimate that this number is far less than any year using paper health records. Many parents were grateful for the ease of the online format, filling the information out from home or on their phones. Uploading through taking a picture with a smartphone was the most helpful tool in getting important forms from parents. Nolan, our account manager, was very responsive and always clarified the questions I had, or he worked quickly to find an answer or solution. He is one of the reasons our first year with CampDoc was as successful as it was.

Pros

The health log allowed us to log a camper's name and reason for visit (automatically saved with a time stamp) helped us treat more kids in a more efficient manner. We would often return when the office was less active and complete the entries, and share them if necessary. I liked the ability to customize the entries for the drop down responses.

I loved the eMAR. It gave our nurses confidence that we haven't missed any meds, that we were attending to each of the 5 Rs of medication administration. On paper, it was harder to see that the time was passing on a child's window of administration. With an eMAR screen left open, I was able to see exactly when I needed to call a counselor to bring in a child.

December 2017

Megan from Camp Wydaca

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

December 2017

This is the second year my camp has used the CampDoc.com program.

Consistency with the year before (previous campers), medical information at our fingertips, ability to sort in a variety of ways and pull lists from the sorts.

Pros

Ease of use, eMAR is very well thought out (I know we aren't using it to it's fullest capacity, but we find it great for our needs, filters to narrow down specific populations are excellent and came in handy daily.

Cons

Customer support was very much a disappointment this year compared to last. Parents were told to call the help line, advertised with very broad hours, yet the line was often not picked up by a person or parents were told to call our camp by the help line. This caused distrust among the parents about entering in their children's medical information in this system. The representatives also seemed less willing to help our staff this year when called with problems, less educated on problem solving, and at times, short on the phone or by email with our staff. I'm not sure what the change was from last year's wonderful experience, but it definitely affected our experience this year. We will most likely use this program again, and we are hoping for a better overall experience.

August 2017

Ryan from YMCA Camp Takodah

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

You continue to "set the curve" with your features!

Pros

Our account manager is great! She's always knowledgeable, helpful, and professional, and she's also fun and personable. It usually felt like I was reaching out to a friend for help.

The eMAR is HUGE for us! In a perfect world, we would save money by using the Health Log and EHR in Camp Brain; however, they don't offer the eMAR, and that's a deal-breaker for us. It seems like most camp management softwares are integrating health modules, but yours is still so good that we're unwilling to switch. As long as you continue to "set the curve" with your features, you make it too hard for customers to stray.

Cons

We always have a handful of parents who express concern with putting so much personal information online. We also have a handful of parents who struggle with uploads; my guess is they're using old browsers. It's not hard to help those few families with their profiles.

July 2017

Kristi from NeKaMo Camp

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Great software and our parents loved it!

I have only heard positives from our staff. Obviously, there was a learning curve and we had internet issues at our site, but after that things went smoothly. I had a question one day and reached out to your support staff. They responded quickly and with an easy to understand answer!

Pros

Our director just sent out a summary of the parent questionnaires. There is one question on our eval form specifically about registration and here is what we heard back from our parents:

Pre-camp Registration: Very easy to do; easy online; good - love online; very easy to access and complete; ok; online took some getting used to but was good - liked email reminders; easy; Awesome! Love the new online system - it made preparing for camp so much easier and smoother; it went fairly well; great; Love it! Pretty easy to work with and make payments; online registration was great! New software/company used for registration was very thorough and I loved knowing how complete/incomplete each section was. Also appreciated not bringing forms to camp registration day!; very easy; smooth; easy; online registration was great!

So, as you can see, it went over well.

April 2019

Kris from Camp Unirondack

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Just some positive feedback!

I really stand by my support for you and all the work you do. It's truly been great working with you. Thanks!

Pros

I just wanted to leave a note to express some appreciation for everything you all do for us. One of the reps is our main contact but I've spoken with a number of people at CampDoc and every single person I've worked with has been helpful, knowledgeable, and positive. I really feel like the staff at CampDoc are part of the team of people who make my job as Director easier, and it feels like we're all working together to give campers a great summer. Additionally, I don't ever feel like I'm being upsold or pitched to, even from the staff who work in sales and services.

Cons

No cons to report at all, I am very happy with CampDoc!

September 2017

Linda from Deerfield Park District

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

A very happy CampDoc.com user!

Pros

One of the customer reps. was exceptional! He always worked at my pace and never made feel like I was asking dumb questions. I felt that the live training was very informative but it was especially important to me that I could go back to a pre-recorded version to refresh on a topic or relearn something at my pace. I loved the screenshots as I could print them and walk through the materials with staff using them as a guide. The support team was always helpful to me and in many cases our parents too!!

Cons

We currently do not have the ability to use a computer to store information so had to print everything for our various camp sites. We knew this going into the process, but hope to have some tablets next year to help. It still is such a time saver for staff and parents to be able complete all the paperwork online!

December 2017

Tiffany from JCC Manhattan

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2017

A VERY easy system to navigate!

Pros

It was a pleasure using CampDoc this summer. It's pretty self explanatory, organized and made camper information accessible whether at camp or off site. I received a one-on-one review with the camp director and everything else seemed self explanatory. I worked at another camp last year, who used a different software, and found CampDoc to be more accessible/easier to navigate.

As an EMT, the health log and ability to look up camper allergies and medications made my job easy. Everything was legible, accessible, and insured the proper uploading of medical documents. In the event of an emergency, there was no need to dig around for information, anyone who had access to CampDoc could look up a camper's information from phone or tablet at camp or field trips.

August 2016

Heather from Arlington Echo Outdoor Education Center

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Always great customer service!

Every time I have needed to call and talk to someone they are so friendly and helpful! Kirsten is always really helpful and patient with me. I appreciate that she checks in to see how things are going. She is very quick to respond to my questions and always willing to work with me!

Pros

Registrations are so much easier since they are organized by camp. Saves time to have parent reminders sent about balance or completing health information. Printing reports makes camper information easily organized to be prepared before camp starts. We liked the improved methods of sending bulk emails to parents.

October 2018

Zach from Unity In Learning

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Improved and streamlined our camp!

Pros

Rep was amazing and always very helpful. They were readily available and helped us make decisions based on the system and our policies. Can't praise them enough!

We regularly sent our camp families to customer support and heard a lot of great things. As a staff we didn't utilize support.

Cons

We've loved using CampDoc and it's really improved and streamlined our records system! Thanks so much to rep and all the other amazing folks who are incredibly responsive and helpful.

September 2016

Lauren from North Salem Recreation

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

We were much more efficient with CampDoc.com!

Camp documents were available to all administration, regardless of where they were on the campgrounds, at all times (rather than having one single paper copy of each document only locate in the main office). The communication with families greatly improved. We felt much more connected to parents and they have commented the same. Time spent checking and rechecking, shuffling through papers each time we wanted to find one small fact/detail for each camper was becoming very frustrating and tedious. Having all this data complied in one place at the click of a mouse has helped us to learn new things about our camp and how it runs. We will be making changes next year as a result of this data. Customer support was excellent, and all members of your support team that we had contacted were very helpful!

Pros

Nolan, our account manager, was great! This was our first year using the software and we never once felt like we were alone in this. Nolan was there every step of the way, answering every question and fixing every problem! I would email him with what I thought was a catastrophic problem and he would just simply correct it or explain in to me- crisis averted within minutes!! He is an absolute lifesaver! He made this summer so much easier. We will continue to use CampDoc.com in the future almost entirely because of his assistance and dedication to making our program successful this summer. Such a pleasure to work with him- he is an essential part of OUR team, as I'm sure he is in your team as well.

September 2017

Alexandra from SJ Riding Camp

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

This is a huge improvement over previous years!

Every one of our healthcare provider found the system very easy to learn and manage. CampDoc has a variety of helpful service options and I liked that I could choose the ones that work for our business.

Pros

We had 7 different health care providers for our 9 weeks of camp this summer and transitions were critical to keeping us running well. With CampDoc they could review patient info in advance of their arrival, communicate questions, and hit the ground running when they arrived.

September 2017

Justin from Moravian Church Western District

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Great value at the price compared to the other software on the market!

I don't have any negatives to report at this time. This service has worked well for us for the past two years. It has a lot of extra features from a health management side that we have not fully utilized, but could be very helpful for your camp.

Pros

It has also been great to be able to use this as a registration platform for other regional events, as campers already registered can basically sign up with a few clicks, and we already have all the other relevant information. Give it a try!

January 2017

John from Girl Scouts of Texas Oklahoma Plains

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0