One of the major of the major reasons our camp came to CampWise was the group hold feature. It works flawlessly, if groups want to register for camp but still have the individuals do the actual sign up, CampWise is the software for you. They offer almost every other feature the other major camp management software has, but the group hold is unique to comprise. The cost was in line with the others that we did demos with. Customer support is better with CampWise than it was with our old provider by leaps and bounds.

There are a few features we miss that we had with others. Such as requiring a credit card surcharge, the ability to purchase camp store stuff online, and ease of reports.

We have enjoyed working with the team at CampWise. They have grown with us and added lots of new reporting features that will make it much easier for new customers (we have been with them for over 10 years). The software is a great tool in streamlining the work of a small office team.

I love the ability to track registrations, rentals, donors, staff, financial accounts in one database. We have migrated all of our data and processes to take advantage of Campwise features, and benefit greatly particularly from the registration/booking and invoice tracking.

Some customers have found the online portal frustrating to navigate. It may be that they're trying to skip steps... On the office side, it has taken quite a bit of set-up to really take advantage of the automation possibilities. But now it has streamlined a lot of our tracking and communication.

Increased awareness of horrible products.

I can't even say that it saves administrative staff any work, because it seems to create even more for them!

EVERYTHING! Twenty years from now, we may be wondering about this or that camp, why registration declined and they had to close down. The reason will be: they switched to CampWise and people decided it wasn't worth wading through so much UX crap, both front-end and back-end, just to get into the camp's front gate. There may not have been ANY thought put into streamlining how a typical user would work their way through registration. Everything you've ever heard bad about government websites is embodied here - I'm renewing my family's passports right now, and CampWise makes that process seem like a breeze. Be nice to your campers and especially their parents: stay AWAY from CampWise!

What I like most about CampWise is the customer service. The staff are always quick to respond and thorough in providing us service.

My least favorite part of CampWise is switching between all the platforms to access what I need in that moment.

CAMPWISE always sticks with whatever issue we have until it is satisfactorily resolved.

This year we not only had all the craziness of dealing with the COIVD-19 pandemic we also had major staffing transitions that made us very dependent on the CAMPWISE support team. They went out of their way to make sure we stayed afloat and did not drown. We could not have made it without them going the extra mile for us and I am very grateful!

We have a list of program options that in themselves have different options so the reporting can be a bit complicated. However, CAMPWISE is always willing to created reports for based on our individual needs.