About Playbook

Playbook is a cloud-based club management solution that helps businesses manage processes for registrations, memberships, event marketing and more. Key features include online registration, scheduling, parent portal, billing, point-of-sale (POS) and more.

Designed for sports and youth activity organizations of all sizes, Playbook provides registration forms on mobile devices to automate bookkeeping and manage team payments, sibling discounts, credit packages, custom subscriptions and more. Sports and activity organizations can handle fundraising activities by conducting events, accepting multiple types of donations using monthly recurring options and track donors for facilitating communication with them. Additionally, it comes with a dashboard to help vi...


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Supported Operating System(s):

Web browser (OS agnostic)

29 Reviews of Playbook

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(26)

26

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

July 2019

Sam from NYC Basketball Kids

Verified Reviewer

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great For Youth Sports

Overall very happy

Pros

Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.

Cons

All of the free marketing tools that are included are a great value

Reasons for Choosing Playbook

Playbook seemed to have better service and like they cared more about us as a client. They also had better pricing.

July 2019

Andie from Luloo Yoga

Verified Reviewer

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great for Managing Schedule and Booking Classes

The software was not too bad to set up. They have a very good support team and they're very responsive to any minor issues I've had. Pretty happy w them.

Pros

Easy to post classes , events, and memberships.

Cons

I really have had no significant issues with the software.

Reasons for Choosing Playbook

Playbook was referred by a friend and they built my website at a very low cost.

August 2019

Emily from Institute of Reading Development

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

Playbook Review

I have had overall pleasant experiences. It is very easy to use and informational.

Pros

I like how easy it is to organize events and communicate through the app and software.

Cons

I do not have any issues or complaints about this software.

August 2019

Garry from IEBP

Verified Reviewer

Company Size: 51-200 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Call playbook Review

Great

Pros

Loved the status and registration plus the colir

Cons

How fast it move and plus the style of site

Reasons for Choosing Playbook

Stats

September 2019

Miguel from Sports

Verified Reviewer

Company Size: 201-500 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great Software

My experience has been a good one the stats feature is incredible!

Pros

Best software out there I researched a lot and talk to a lot of other organizations and this one is simply the best

Cons

I was only worried about switching to a different software but their customer service made everything easy.

Reasons for Choosing Playbook

The stats feature is unlike no others and amazing to use