All FieldKo Reviews
1-25 of 27 Reviews
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Rod
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
FieldKo over 6 years
The adaptability of the App and the Service level we receive from FieldKo make it an ideal product for our Business. At this point it is difficult to see us ever needing to move on from this Product in terms of how it currently meets our Business needs.
PROSThe initial OOTB functionality was useful but it was the ability of the App to be customised and tailored to our unique Business needs over time that has made the App truly valuable to our Business in the way that we capture and orgainse data from the Field
CONSNothing really stands out for this - the App, overall, is extremely stable and has very few issues.
Reason for choosing FieldKo
There were other Products considered but they were not Salesforce Native at the time.
Reasons for switching to FieldKo
Fonterra was already using Salesforce as a global CRM and it made sense to go with a front end Tool that would integrate into our current CRM.
Hleziphi
Retail, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Its business intelligence to have the fieldko app
For the past 1 year and couple of months it has been very amazing.
PROSI can load all my information for a particular store, freezer failures, have a perfect view of how a shelf must look like for every principal, monitor Merchandisers, keep track of short dated stock, load register, uniforms, priorities it's actually making the life of an ASM or AM very convenient and easy. One will even get a chance to notice that a certain product is not in that particular store and it's a kvi line, for someone with no Merchandising expired it also serves as a learning tool.
CONSOne will constantly face problems with synchronization, sometimes taking pictures and sometimes capturing Mccain Executrac but because there's people from the PI team willing to assist it always gets easier.
Bianca
Food & Beverages, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Fieldko Review
Good for business
PROSDefinitely a tool that is highly recommended for the support of retail customers and information on hand
CONSSyncing Background runs but does not pick up everything
Kim
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Vector Trade Marketing Feedback
We have full visibility of our business both for our external customers as well as assisting us to manage internal controls within the business. We have moved all manual work onto Fieldko as the data assists us to create easy reports to quickly identify areas of concern as well as successful areas within our business.
PROSThe ease of the product instore, offline capability, support from the dev team and partnership with the Fieldko leaders always willing to partner to improve their product.
CONSThe PDF reports that issued need to be "revamped" cosmetically. The inability to have scoring available on the application when completing a "score card".
Mark
Wholesale, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Fieldko from a sales person perspective
The system is easy to use and navigate, planning calls is simple when you can view then by day, week or month so you can ensure you use the time correctly.All the information is stored in an easy to access manner that can be used for reporting and checking.
CONSThe only negative is that the device must be up to date (IOS) to work correctly.
Moarabiemang stephen
Logistics and Supply Chain, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2023
it's user friendly once you get used to it.you can plan ahead with it.
I LIKE IT MOST BECAUSE ONCE YOU ARE TRAINED TO USE IT ITS ALL SYSTEMS GO.YOU CAN PLAN AHEAD AND ALSO ITS quick.
CONSTHE ONLY PART IS THE TAKING OF PICTURES WHEN ITS OVERWHELMED WITH DATA.IT BECOMES SLOW YOU HAVE TO GO TO SETTINGS TO CLEAR CACHE AND DATA.THEN IT BECOMES QUICK AGAIN.IF THAT CAN BE IMPROVED IT THINK IT WILL BE Awesome.
Jason
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Fonterra FieldKo usage
Field management
PROSIt’s an easy and simple program to use on a daily basis on reporting , utilising photo images and customer management. Its functionality is very nice to use and easy to learn
CONSSometimes syncing issues is the main problem with error messages coming up from time to time.
Trisholen
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Use of Fieldko
- Look and feel-Ease of use - The ability to make changes on the go
CONS- Non - It does what we need it to do. It creates that link that the business needed with the instore staff.
Reason for choosing FieldKo
- It allowed us to have some of the development in house because it was built on salesforce
Phineas Madumetja
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Unstoppable fieldko
Helps alot with day to day running and the only issue is sometimes its slow or freeze when capturing priorities but except that it's easy to use and user-friendly.
PROSAllows you to manage and plan your day even the features of mileage helps a lot
CONSFreezing and refusing to capture pictures
Jamie
Food & Beverages, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Fieldko users
Great business companion.
PROSVery versatile and easy to use. Great for day to day planning and to forward plan your territory.
CONSUnable to plan a full weeks worth of calls in one go as the data log is too much for the system.
Reasons for switching to FieldKo
Functionality
Natasha
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Internal
Overall there has been a great improvement with this app and it's become a pleasure to use
PROSThe guidelines ,the scorecards are great as it allows us to achieve within the stores
CONSFieldko tends to have signal issues at time which kicks out our scorecards
Charmain
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Field Service accessability
Gives you insight, on whats happening within the stores
PROSIt allows you to use the information, you capture in the "Field"
CONSAccesability in the field gets compromised, depending on the Network, which is not available in some rural areas
Acahn
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Area Sales manager
It good so far especially for pwc report where it keep the record of what was done on the day
PROSIt's easy to plan my vist for the whole month and easy to track back
CONSCapturing of photos or loading it to the app from gallery
William
Food Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
William Rcl
It is a good app it's a very expensive app judging from other apps I see in GOOGLE Playstore or IOS.
PROSThe product is easy to be used. And it's extremely fast.
CONSRequires data. If it can be data free incase of load shedding.
Anthony
Dairy, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
FieldKo User
The cross functionality, ie to navigate between screens. Immediate information updates post syncing. Extremely user friendly.
CONSThe functionality of my needs is there, so nothing to add.
Lebohang
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Lebza
A lot because I am able to plan and manage everything on fieldko
PROSEasy to use and understandable. Abd always find a solution.
CONSWe should bw able to find all stores without request an administrator to add
Greta
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2023
Work place aid
Not good as often I nees to take photos and it just shuts down
PROSThe planning - easy to plan daily calls and tasks
CONSThe time is takes to open between tasks
Reasons for switching to FieldKo
Changed company of emplulyment
Prince
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
User Friendly
Easy to use at all times.
PROSInformation that's shared via fieldko and it is easy to use.
CONSI like everything about Fieldko.Only the camera needs to be fixed as it sometimes kicks out.
Katie
Dairy, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
A great sales person tool
Fieldko is easy to use, it is accessible in remote areas , the reporting is available on real time.
CONSNothing, it’s user friendly and works well for our business
Josh
Dairy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
FieldKo-Sales Rep POV
Great ease of use and functionality. Simple layout with intuitive workflow.
CONSOccasional errors and loss of data when system can’t manage larger data syncs.
Bridgette
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Excellent Tool
Good tool
PROSCan do everything that business requires in stores
CONSSlow Ness at time frustrating. Working progress to the business
Lawrence
Consumer Goods, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Fieldko Views
Good
PROSUser friendly and also you are able to work offline
CONSSpeed to respond when collecting data on more than one question
Alexia
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Fieldko review
Easy to access. Understandable. Can connect without data
CONSIncorrect reporting. Data not filtering through correctly.
Mncedisi
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Helpful app
PricingSurveyHelps pull reports
PROSEasy to useConsume less dataEasy to dowload
CONSClearing dataVery slow is creche is too high
Kyle
Logistics and Supply Chain, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
FieldKo for the Future
Amazing. No complaints.
PROSThe all in one flexibility with the app.
CONSNone - satisfied with the FieldKo product in general.