All RentSyst Reviews
1-25 of 27 Reviews
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Juan Pablo
Verified reviewer
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great system, Easy to use, Amazing look & Feel
Easy to useLook & Feel friendlyFast and always available
CONSNo cons, we love Rentsyst! It would be great to have other options for webfront
Reason for choosing RentSyst
Easy to use and set up
Reasons for switching to RentSyst
Easy to use
Vendor Response
Thanks a lot Juan. Our Team is very glad to see you with us during this few years.
Replied February 2023
Konstantin
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Electrolease.nz
After long research and analysis of market I chose Rentsyst.1) modern design2) fully functioning 3) reasonable price 4) individual help in integration5) team always try to understand your wishes of customisation 6) system is very intuitive it helps me replace one manager and release my schedule
PROSDefinitely the point that you have direct contact with a manager defined my process of integration in positive way. Very fast in response and very reactive to action.
CONSOne thing that really annoyed in integration process was the big gap in time difference between Auckland and Europe. However I managed it by my schedule.
Vendor Response
Thanks! We are excited to embark on this journey together
Replied April 2024
Ilias
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Car hire fleet management
Very pleased with the RentSyst , very good technical support!!! I am 2 years using them , 100% satisfied.
PROSProbably the best tool in the market to manage your car hire fleet process!!
CONSThe only thing is missing , that there is no option to add an agents interest on the top of your price! But as I know the RentSyst team working on this and will add this option soon
Vendor Response
Thanks! We are excited to embark on this journey together
Replied April 2024
Péter
Security and Investigations, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Car tracking
Easy to use and cheap. I like the interface of the PC version
CONSHard to use on mobile sometimes, can’t (or I don’t know how to) save daily reports
Reason for choosing RentSyst
Because of the price
Vendor Response
Thanks Peter.
Replied February 2023
Mohamed
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Rentsyst review
Affordability, ease of use, available in different languages.
CONSThe tool is great, I don't have any cons.
Vendor Response
Thanks a lor for your feedback!
Replied April 2024
John
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Very satisfied. Unique and comprehensive system.
It certainly resolved a lot of issues for us with scheduling.
PROSI love the calendar and reservation pages to get a grip on what is going on in the company.
CONSWould like an option for clients to be able to see openings so that they could adjust their reservations accordingly to eliminate open gaps between reservations. Would like to be able to print the calendar view in full.
Reasons for switching to RentSyst
The other system was far too complicated, time consuming and expensive. Not in the least suited for a small business.
Vendor Response
Thanks a lot, we very appreciate your feedback John.
Replied April 2023
Serj
Verified reviewer
Recreational Facilities and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great experience
I managed to quickly start working, bind trackers, having no experience in this business, thanks to the program, I saw the necessary solutions
PROSEasy deployment, fast start, high-quality fast support
CONSMore customization for forms and docs, no mobile app
Vendor Response
thanks a lot!
Replied April 2024
Ermis
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Campervan rentals
Our cooperation with rent syst was one of the best choices we had this year that changed completely the level and the capacity of our operations. It was a great scale up for us!
PROSWe increased our productivity to the maximum while decreased our effort to the minimum.
CONSThere are things that could be improved but the team keeps updating and has already won our trust.
Vendor Response
Thanks a lot
Replied November 2023
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Excellent Software for RV Management
The integration with our own website was very easy. The tracking system is excellent. Customer Service is also Key.
CONSThe Rate setting if I have to say something.
Vendor Response
Thanks a lot.
Replied April 2023
Andres
Recreational Facilities and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Great Software, magnificent customer service
We are very happy with the product but specially with the support
PROSI love their customer service. Their are always ready to help and take your feedback on board for future improvements
CONSThere is a few features that can be improved but I am aware they are already working on them
John
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Car Rental
Rensyst is a game-changer in the world of rental management. With its intuitive interface and robust features, it streamlines the entire rental process, from listing properties to managing bookings and payments. The automated reminders and notifications ensure seamless communication with tenants, while the comprehensive reporting tools provide valuable insights for property owners. Rensyst has truly revolutionized how we handle rentals, saving us time and improving efficiency
PROSWhat I liked most about RentSyst is its user-friendly interface and comprehensive features. It makes managing rentals a breeze, from listing properties to handling bookings and payments. The platform's automation capabilities, such as reminders and notifications, ensure smooth communication with tenants, while the detailed reporting tools offer valuable insights for optimizing rental operations. Overall, RentSyst simplifies the rental management process and improves efficiency, making it an invaluable tool for property owners and manager
CONSwhile the interface is user-friendly overall, there were a few instances where I found certain features or functions less intuitive to navigate. Overall, while RentSyst is a powerful rental management tool, addressing these minor performance issues could further enhance the user experience.
Anthony
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
All-in-one solution for your rental business
So far the best solution for the rental company business. Rentsyst has an amazing customer service. Almost all our requests regarding customization or adding new features to Rentsyst were implemented promptly and without any effect on the pricing. I would highly suggest to try it out for your business
PROSGreat customer service. Very customizable. The system is constantly updating. Very intuitive and responsive design. Reasonably priced
CONSOne of the standout features of Rentsyst is their proactive approach to addressing any issues that may arise. If you encounter any downsides, you can count on their dedicated team to swiftly resolve them for you.
Reason for choosing RentSyst
Reasonable pricing. Intuitive backend and frontend. Full customization
Vendor Response
Thanks for review!
Replied April 2024
timi
Automotive, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
easy and effective
I have over the last years a very good experience with this program. It helped me to simplify the working process.
PROShaving over 15 years experience in this business and having worked with different car rental programs. I can say now that RentSyst is the one I like the most. It's easy to use. It's very easy to learn. especially for those without any former experience. I recommend it without any hesitation. For those who were used to work, like me, to other more complex programs, RentSyst is surprisingly easy to work with and very effective.
CONSI don't know ?! maybe the "view info" from the "timeline" sheet. I would prefer the customers phone information on it too.
porte
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
[sensitive content hidden] Rent scooter france
Speed, simple multilingue easy integration wordpress
CONSsmall translation errors small bugs such as filters that we cannot save Finding customers for payments
Vendor Response
Thanks for honest review. We will working on to improve French translation and give better user experience for you. For filters, you may save it as Favourites into your browser and next time when you click it - you access to this page with all same saved Filters you selected 1st time. For bugs, RentSyst is evolving every month and get fresh updates all the time, so we also working hard with bug/fix tasks. Thats the highest priority to us. Thanks again!
Replied April 2024
Marat
Verified reviewer
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
good software
quick and easy business start. No special knowledge is required.
CONSThe format of working with the contract is not so flexible.
Vendor Response
Thanks for feedback! We are working on this year for massive upgrade related to Contract Editor with much more flexibility, so will be available soon. Stay tuned)
Replied April 2024
Andrew
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
New Era for
Absolutely fantastic. No need to look at other software to see if it does it better or easier, incredibly cheap and the support team are immense.
PROSCovered all possibilities when running a car rental firm, cheap and easy to setup. No hidden fees or tricks. Good honest software.
CONSThe thing I liked least about this software, is that it is easily and readily available to competitors to my business!
Vendor Response
Thank You
Replied March 2023
CARLOS
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
StatusFlamingo
very simple processes, quick operation, possible to work on your cell phone very easily,
CONSthere are some processes missing, which could be improved, there is no contract conclusion where the customer receives the completion of the rental with his signature, the changer the car is no easy
Vendor Response
Hey Carlos, Thanks for you honest review, we do appreciate it. Wannna say, that in case you are using reservation type by Vehicle - it is much more convenient and faster change a vehicle inside the order (up to few seconds). You are right, that in case using reservation type by Groups - it takes a little bit more time. We will try to improve such process in our future updates. As for Contract - we have fully closed process with e-Agreement and digital signature. Please contact your support manager or write us to contact@rentsyst.com for demo request, will be glad to show. Thanks again!
Replied May 2024
Vitalii
Verified reviewer
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Inexpensive CRM for small businesses
The most that I like is inexpensive prices and good support
CONSSmall amount of API endpoints. For example there is no endpoint to get single vehicle by slug or vehicle id
Nancy
Hospitality, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Excellent
The user-friendly interface makes it easy to manage all aspects of my rentals, from bookings to inventory management. The customer support team has been responsive and helpful whenever I've had questions. Overall, RentSyst has exceeded my expectations and I highly recommend it to anyone in the rental industry looking for a reliable and efficient software solution.
CONSI Ihaven’t found anything yet, but I would consider that I would like least
Vendor Response
Thanks for review!
Replied April 2024
Ilias
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent soft
One year with soft and very satisfied
PROSWorkable soft and fast support. Friendly rates
CONSService reminder for my cars and imvoicimf
Reasons for switching to RentSyst
Cost
Vendor Response
Thank You
Replied March 2023
Sergios
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Most probably best rent a car software
From the first day of using this programme I encrease sales by 25%.
PROSFully loaded software and more important everithing is working.
CONSNothing, I just enjoy using it every day, full control over reservations and staff.
Reason for choosing RentSyst
Tried.
Reasons for switching to RentSyst
Not working.....
Donnie
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great software for my car rental business
I have been using software from RentSyst for 6 months, and everything is fine! Software is regularly updated.
PROSI have been using this software since December 2019. I have a small fleet of vehicles and this software works fine! I connected their VOS system and now I can see all the main indicators of each car. And also GPS location in real time, it simplifies work with business
CONSEverything is good . Not yet get any issue ! Great price for this software and simplifies work with business
Curt
Primary/Secondary Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Software that helped my car rental business
Replaced Microsoft Excel with RentSyst, business management has become better
PROSRentSyst is best suited for small car rental businesses. I have 22 cars in the park, I always know where they are. Thanks VOS system from RentSyst. Very beautiful software design, nice to work with.
CONSNot yet get any trouble with this . Lets check in more future , what happens with this . it's make me more relax.
Adonis
Music, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
A good solution for my fleet
Modern software for car rental business management.
PROSI chose RentSyst because it has a great balance between price and functionality. I liked the prices. I pay for every car in the system. RentSyst has all the features you need for your midsize car rental business. The team is constantly releasing updates and this is very good.
CONSFew integrations with different systems.
Olsin
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Choose Rentsyst if you want to start working within first day
Eceryting was perfect from the first contact. Thanks to Valerian it took me only a couple of hours to get around most of the system.
PROSAll the info about fleel and bookings is in your finger tips from the first day of use.
CONSIt would be good that the templates be a little easier to edit/manage personalise
Reason for choosing RentSyst
Price and ease of use
Vendor Response
Much appreciated for your feedback Olsin.
Replied January 2023