All RentSyst Reviews

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User Profile

Juan Pablo

Verified reviewer

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great system, Easy to use, Amazing look & Feel

PROS

Easy to useLook & Feel friendlyFast and always available

CONS

No cons, we love Rentsyst! It would be great to have other options for webfront

Reason for choosing RentSyst

Easy to use and set up

Reasons for switching to RentSyst

Easy to use

Vendor Response

Thanks a lot Juan. Our Team is very glad to see you with us during this few years.

Replied February 2023

Konstantin

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Electrolease.nz

After long research and analysis of market I chose Rentsyst.1) modern design2) fully functioning 3) reasonable price 4) individual help in integration5) team always try to understand your wishes of customisation 6) system is very intuitive it helps me replace one manager and release my schedule

PROS

Definitely the point that you have direct contact with a manager defined my process of integration in positive way. Very fast in response and very reactive to action.

CONS

One thing that really annoyed in integration process was the big gap in time difference between Auckland and Europe. However I managed it by my schedule.

Vendor Response

Thanks! We are excited to embark on this journey together

Replied April 2024

Ilias

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Car hire fleet management

Very pleased with the RentSyst , very good technical support!!! I am 2 years using them , 100% satisfied.

PROS

Probably the best tool in the market to manage your car hire fleet process!!

CONS

The only thing is missing , that there is no option to add an agents interest on the top of your price! But as I know the RentSyst team working on this and will add this option soon

Vendor Response

Thanks! We are excited to embark on this journey together

Replied April 2024

Péter

Security and Investigations, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Car tracking

PROS

Easy to use and cheap. I like the interface of the PC version

CONS

Hard to use on mobile sometimes, can’t (or I don’t know how to) save daily reports

Reason for choosing RentSyst

Because of the price

Vendor Response

Thanks Peter.

Replied February 2023

Mohamed

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Rentsyst review

PROS

Affordability, ease of use, available in different languages.

CONS

The tool is great, I don't have any cons.

Vendor Response

Thanks a lor for your feedback!

Replied April 2024

John

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Very satisfied. Unique and comprehensive system.

It certainly resolved a lot of issues for us with scheduling.

PROS

I love the calendar and reservation pages to get a grip on what is going on in the company.

CONS

Would like an option for clients to be able to see openings so that they could adjust their reservations accordingly to eliminate open gaps between reservations. Would like to be able to print the calendar view in full.

Reasons for switching to RentSyst

The other system was far too complicated, time consuming and expensive. Not in the least suited for a small business.

Vendor Response

Thanks a lot, we very appreciate your feedback John.

Replied April 2023

Serj

Verified reviewer

Recreational Facilities and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Great experience

I managed to quickly start working, bind trackers, having no experience in this business, thanks to the program, I saw the necessary solutions

PROS

Easy deployment, fast start, high-quality fast support

CONS

More customization for forms and docs, no mobile app

Vendor Response

thanks a lot!

Replied April 2024

Ermis

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Campervan rentals

Our cooperation with rent syst was one of the best choices we had this year that changed completely the level and the capacity of our operations. It was a great scale up for us!

PROS

We increased our productivity to the maximum while decreased our effort to the minimum.

CONS

There are things that could be improved but the team keeps updating and has already won our trust.

Vendor Response

Thanks a lot

Replied November 2023

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Excellent Software for RV Management

PROS

The integration with our own website was very easy. The tracking system is excellent. Customer Service is also Key.

CONS

The Rate setting if I have to say something.

Vendor Response

Thanks a lot.

Replied April 2023

Andres

Recreational Facilities and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Great Software, magnificent customer service

We are very happy with the product but specially with the support

PROS

I love their customer service. Their are always ready to help and take your feedback on board for future improvements

CONS

There is a few features that can be improved but I am aware they are already working on them

John

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Car Rental

Rensyst is a game-changer in the world of rental management. With its intuitive interface and robust features, it streamlines the entire rental process, from listing properties to managing bookings and payments. The automated reminders and notifications ensure seamless communication with tenants, while the comprehensive reporting tools provide valuable insights for property owners. Rensyst has truly revolutionized how we handle rentals, saving us time and improving efficiency

PROS

What I liked most about RentSyst is its user-friendly interface and comprehensive features. It makes managing rentals a breeze, from listing properties to handling bookings and payments. The platform's automation capabilities, such as reminders and notifications, ensure smooth communication with tenants, while the detailed reporting tools offer valuable insights for optimizing rental operations. Overall, RentSyst simplifies the rental management process and improves efficiency, making it an invaluable tool for property owners and manager

CONS

while the interface is user-friendly overall, there were a few instances where I found certain features or functions less intuitive to navigate. Overall, while RentSyst is a powerful rental management tool, addressing these minor performance issues could further enhance the user experience.

Anthony

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

All-in-one solution for your rental business

So far the best solution for the rental company business. Rentsyst has an amazing customer service. Almost all our requests regarding customization or adding new features to Rentsyst were implemented promptly and without any effect on the pricing. I would highly suggest to try it out for your business

PROS

Great customer service. Very customizable. The system is constantly updating. Very intuitive and responsive design. Reasonably priced

CONS

One of the standout features of Rentsyst is their proactive approach to addressing any issues that may arise. If you encounter any downsides, you can count on their dedicated team to swiftly resolve them for you.

Reason for choosing RentSyst

Reasonable pricing. Intuitive backend and frontend. Full customization

Vendor Response

Thanks for review!

Replied April 2024

timi

Automotive, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

easy and effective

I have over the last years a very good experience with this program. It helped me to simplify the working process.

PROS

having over 15 years experience in this business and having worked with different car rental programs. I can say now that RentSyst is the one I like the most. It's easy to use. It's very easy to learn. especially for those without any former experience. I recommend it without any hesitation. For those who were used to work, like me, to other more complex programs, RentSyst is surprisingly easy to work with and very effective.

CONS

I don't know ?! maybe the "view info" from the "timeline" sheet. I would prefer the customers phone information on it too.

porte

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

[sensitive content hidden] Rent scooter france

PROS

Speed, simple multilingue easy integration wordpress

CONS

small translation errors small bugs such as filters that we cannot save Finding customers for payments

Vendor Response

Thanks for honest review. We will working on to improve French translation and give better user experience for you. For filters, you may save it as Favourites into your browser and next time when you click it - you access to this page with all same saved Filters you selected 1st time. For bugs, RentSyst is evolving every month and get fresh updates all the time, so we also working hard with bug/fix tasks. Thats the highest priority to us. Thanks again!

Replied April 2024

User Profile

Marat

Verified reviewer

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

good software

PROS

quick and easy business start. No special knowledge is required.

CONS

The format of working with the contract is not so flexible.

Vendor Response

Thanks for feedback! We are working on this year for massive upgrade related to Contract Editor with much more flexibility, so will be available soon. Stay tuned)

Replied April 2024

Andrew

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

New Era for

Absolutely fantastic. No need to look at other software to see if it does it better or easier, incredibly cheap and the support team are immense.

PROS

Covered all possibilities when running a car rental firm, cheap and easy to setup. No hidden fees or tricks. Good honest software.

CONS

The thing I liked least about this software, is that it is easily and readily available to competitors to my business!

Vendor Response

Thank You

Replied March 2023

CARLOS

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

StatusFlamingo

PROS

very simple processes, quick operation, possible to work on your cell phone very easily,

CONS

there are some processes missing, which could be improved, there is no contract conclusion where the customer receives the completion of the rental with his signature, the changer the car is no easy

Vendor Response

Hey Carlos, Thanks for you honest review, we do appreciate it. Wannna say, that in case you are using reservation type by Vehicle - it is much more convenient and faster change a vehicle inside the order (up to few seconds). You are right, that in case using reservation type by Groups - it takes a little bit more time. We will try to improve such process in our future updates. As for Contract - we have fully closed process with e-Agreement and digital signature. Please contact your support manager or write us to contact@rentsyst.com for demo request, will be glad to show. Thanks again!

Replied May 2024

User Profile

Vitalii

Verified reviewer

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Inexpensive CRM for small businesses

PROS

The most that I like is inexpensive prices and good support

CONS

Small amount of API endpoints. For example there is no endpoint to get single vehicle by slug or vehicle id

Nancy

Hospitality, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Excellent

PROS

The user-friendly interface makes it easy to manage all aspects of my rentals, from bookings to inventory management. The customer support team has been responsive and helpful whenever I've had questions. Overall, RentSyst has exceeded my expectations and I highly recommend it to anyone in the rental industry looking for a reliable and efficient software solution.

CONS

I Ihaven’t found anything yet, but I would consider that I would like least

Vendor Response

Thanks for review!

Replied April 2024

Ilias

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Excellent soft

One year with soft and very satisfied

PROS

Workable soft and fast support. Friendly rates

CONS

Service reminder for my cars and imvoicimf

Reasons for switching to RentSyst

Cost

Vendor Response

Thank You

Replied March 2023

Sergios

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Most probably best rent a car software

From the first day of using this programme I encrease sales by 25%.

PROS

Fully loaded software and more important everithing is working.

CONS

Nothing, I just enjoy using it every day, full control over reservations and staff.

Reason for choosing RentSyst

Tried.

Reasons for switching to RentSyst

Not working.....

Donnie

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Great software for my car rental business

I have been using software from RentSyst for 6 months, and everything is fine! Software is regularly updated.

PROS

I have been using this software since December 2019. I have a small fleet of vehicles and this software works fine! I connected their VOS system and now I can see all the main indicators of each car. And also GPS location in real time, it simplifies work with business

CONS

Everything is good . Not yet get any issue ! Great price for this software and simplifies work with business

Curt

Primary/Secondary Education, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Software that helped my car rental business

Replaced Microsoft Excel with RentSyst, business management has become better

PROS

RentSyst is best suited for small car rental businesses. I have 22 cars in the park, I always know where they are. Thanks VOS system from RentSyst. Very beautiful software design, nice to work with.

CONS

Not yet get any trouble with this . Lets check in more future , what happens with this . it's make me more relax.

Adonis

Music, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

A good solution for my fleet

Modern software for car rental business management.

PROS

I chose RentSyst because it has a great balance between price and functionality. I liked the prices. I pay for every car in the system. RentSyst has all the features you need for your midsize car rental business. The team is constantly releasing updates and this is very good.

CONS

Few integrations with different systems.

Olsin

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Choose Rentsyst if you want to start working within first day

Eceryting was perfect from the first contact. Thanks to Valerian it took me only a couple of hours to get around most of the system.

PROS

All the info about fleel and bookings is in your finger tips from the first day of use.

CONS

It would be good that the templates be a little easier to edit/manage personalise

Reason for choosing RentSyst

Price and ease of use

Vendor Response

Much appreciated for your feedback Olsin.

Replied January 2023

Showing 1 - 25 of 27 Reviews