All Mergado Reviews
1-25 of 115 Reviews
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Hana
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great tool for feed management
Mergado helps me to do feed management efficiently. As a PPC specialist I use it to create and optimize product feeds for Google Merchant Center, Zbozi.cz (Sklik) and to create dynamic remarketing feeds for non-retailers & DSA feeds for Google Ads.
PROSIt is very easy to use and in case you need an assistance, their support reponds usually the same day. I like its market with add-ons. I personally use Feed Image Editor which is great for PPC advertising. It allows you to edit product images in bulk. I also appreciate their constant work on adding new features and organizing free workshops to learn to use it efficiently.
CONSI would appreciate more add-ons useful for PPC advertising, right now they are mostly oriented for price comparison shopping, but if I think about it, I can't think of any PPC features missing in Mergado.
Vendor Response
Hello Hana, Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service.We appreciate your good experience with Mergado.
Replied April 2022
Jakub
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Very useful tool for funny money
I definitely recommend this app for marketers and e-shops. It saves you lot of money and helps you to fix your data very fast.
PROSIt takes you some time to understand functions and workflow of Mergado app but then it's very powerful tool for editing XML feeds for many services and platforms. It costs literally few bucks and helps you solve many problems with data feeds. You don't need to call (and pay) developers and you can change data by yourself. Very fast, very easily. It offers also many premium apps for automatic bidding, data import and some analytic tools and it is all fully integrated into Mergado. We recommend this tool to many customers.
CONSIt's not easy to understand this software from the beginning so it takes you some time to study. But it depends, if you are experienced user of this kind of apps, it's not so complicated.
Vendor Response
Hi Jakub, thank you very much for your recommendation. We offer free Mergado basics training for every new user, where they can learn a lot about how to use Mergado. At the same time, the user can always contact our technical support during the use of the application, which is always happy to help. Our technical support can be contacted at mergado@mergado.cz.
Replied April 2022
Ondřej
Marketing and Advertising, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Best for feed
I Sas really surprised when i have started to USD this program. It was easy and powerfull program.
CONSI think everything is ok. Easy for using
Alexander
Textiles, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Application in a small webshop
Everything works responsibly. During 3 years of using Mergado, we had only once a technical problem. Luckily, I managed to reach the technical support and in a few hours the problem was solved.
PROSWhat I like the most, that anything can be realized. You can work with every base data. Further you can applicate different conditions and action data.
CONSIf you use many products, the price is a bit high.
Reasons for switching to Mergado
In the previous program I could not process some inquiries. Due to processing lot of data the system worked slowly.
Vendor Response
Hello Alexander! Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service. Also,Thank you for the kind words for our support team. Our support team is here for you whenever you need help with Mergado.
Replied April 2022
Ladislav
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Great tool for feed management
With Mergad we are able to modify feeds to better optimize campaigns in PPC advertising systems. Very often we use it to adjust parameters for new ad systems or to set up custom labels e.g. in terms of margin etc.
PROSMergado is very easy to use. I really like editing the feed for each ad system without having to contact it specialists. The cost of using it is commensurate with the benefits this app brings.
CONSSometimes there is a longer support response time, but this is by no means essential.
Martin
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Mergado - complicated things made simple
What I like most about Mergado is its complexity and endless possibilities of use. If I remember correctly, we managed to solve every problem in the feed thanks to this platform.
CONSHere it is quite complicated. The only thing I can think of is that it is not easy to use at first. However, the Mergado team regularly organizes free trainings where they explain everything clearly and simply.
Matúš
Retail, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Multitool for feed management
We work with Mergado daily or weekly. We have one master feed which we alter and export as mutliple new feeds. The ability to do any needed changes or new exports swiftly and without any programming is the main benefit of this tool.
PROSWorks reliably, which is the greatest benefit. The UI is easy to use and comprehend, how it works. Mergado also has a store, which offers some useful add-ons, which allow you to do even more automated work with your feeds.
CONSThe technical support is very good in terms of knowledge, however there were cases, where I would appreciate swifter resolution of a problem.
Michaela
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Perfect complex tools that exceeds your expectations.
The complexity. I always got the required results on output. I also appreciate very helpful support.
CONSSometimes I find it too complicated, I miss an educational materials, tutorials or livechat support.
Nikolaj
Retail, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great product
Mergado is helping us with optimization of our feeds for different price comparison tools for more than 2 years now. Tool itself saved us a lot of time and money, so we can concentrate on improving different areas of our business. Thank you, Mergado :)
PROSlot of features, great localization, quite simple interface
CONSneed some knowledge in the beginning or learn how to setup everything. But support is very helpful.
Veronika
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Recommended
Great solution for e-commerce.
PROSWe use Mergado for couple of years and we feel like there is not better solution for feed-connection than Mergado. It is simple to use and also they offer great support and webinars.
CONSThere is no problem we ever had with Mergado.
Kateřina
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Useful tool for product data
I often edit product feeds for Google and Facebook.
PROSEditing product feed by myself without developer.
CONSMissing connection for Allegro and Mall marketplace.
Reason for choosing Mergado
Price and their technical support.
Reasons for switching to Mergado
Because of price
Vendor Response
Hello, I think we have great news for you. More marketplace connections are in the making and will be ready in a few months. We're glad you have a five-star experience with Mergado. Katerina, Mergado Team.
Replied March 2022
Milan
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Mergado is a very useful tool for pairing products and creating ads
A very nice tool for pairing products from the online store to comparison shopping sites. Batch editing XML using rules has never been easier.
PROSVery easy to use, everything is clear, easy to understand and has very well help.
CONSFor more advanced work, it is useful to know regular expressions, which I had to learn. But it is not strictly necessary.
Reason for choosing Mergado
I haven't looked for any others, so I don't know.
Vendor Response
Hello Milan, Thank you for taking the time to give us a review. We're glad you have a five-star experience with Mergado.
Replied April 2022
Tomas
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
9/10
I recommend Mergado. I don't think there are many apps on the market that can do as much as ergado. Once you set it up, it works for you every day.
PROSWe use Mergado daily and it helps us make more money on Facebook and Google Ads. We have over 500,000 products and Mergado can handle it. Amazing.
CONSMergado is quite a complex tool. I recommend managing it through an external agency. Also quite expensive for an eshop with many products.
Vendor Response
Hello, Tomas! Thank you for the kind words. We value your recommendation. Katerina, Mergado Team.
Replied March 2022
Miroslav
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
No longer dependent on our developer
This software helps me quickly deploy XML feeds changes that are in effect within few hours instead of waiting for our developer that would need a lot of time to make any change to our XML feed.
CONSIt's bit confusing to have variables and elements.
Vendor Response
Hello, Miroslav. Thank you for the great review. If you have any questions feel free to reach out to mergado@mergado.cz directly. Our technical support is here to help you. Katerina, Mergado Team.
Replied March 2022
Jiří
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Jirka Drazny - Freelancer marketing specialist
Updating and upgrading XML feeds
PROSwide usability in ecommerce, top customer care, great tutorials and manuals
CONSCan be upgraded for "high end users" to more customize outputs.
Vendor Response
Hello Jiri, Thank you for taking the time to give us a review and thank you for the kind words for our support team We are very happy that you are satisfied with Mergado.
Replied April 2022
Jakub
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A smart tool for optimizing product data
I use Mergado mainly for e-shops that do not have a technical background, but also for marketing optimization.
PROSMergado enables excellent optimization of product data for all marketing channels. It is suitable for both beginners and advanced. I really appreciate the great technical support in a situation where I can't handle anything.
CONSI don't think Mergado has major disadvantages. It can be difficult for beginners, but they have really great technical support and training to help with the use of Mergado.
Vendor Response
Thank you for a great review, Jakub. As you mentioned, we offer a webinar for beginners and our technical support is ready to help you at mergado@mergado.cz. Katerina, Mergado Team.
Replied March 2022
Herbert
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Good helper for data feeds
Saves time and money for both me and my clients. Allows my clients to grow their business.
PROSEasy to use and good price-performance ratio
CONSFrom a software price perspective I don't expect more
Vendor Response
Hello, Herbert. Thank you for taking the time to give us a review. Katerina, Mergado.
Replied March 2022
David
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
Easy to use software
Mergado helped us with transforming one XML feed from an e-store into many other prepared formats for marketing channels like Facebook, Google, etc. That helped our client to reach a broader range of customers.
PROSA very friendly interface makes Mergado easy to use and understand. Everything is browser-based so you don't have to install anything. Friendly customer service.
CONSSometimes you get a bit of confusing info messages but everything is fine after refreshing the browser.
Vendor Response
Hello David! Thank you for taking the time to give us a review. We appreciate your honest feedback. Katerina, Mergado Team.
Replied March 2022
Vojtěch
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great tool for XML feed management and optimization
Mergado is a very good tool for XML feed management. It has virtually unlimited options for setup and thanks to that one saves time and money that otherwise would have to be spent on developers.
PROS- wide possibility of settings - 30 days protection of xml feed in case of failure - helpful support
CONS- not every client wants to pay it - some extensions are a bit weak
Vendor Response
Hello Vojtech, thank you for leaving a review. We appreciate your good experience with Mergado.
Replied April 2022
Radim
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great tool for XML feed management
Great tool for XML feed management. Thanks to data feed optimization you can save costs and get more revenue. It also saves a lot of time.
PROSGreat tool for XML feed management. Fast backoffice support. Many free courses. Possibility to get a certificate. Constant tool development. Many additional extension applications. Good price.
CONSIt is not so easy to connect multiple data sources, which will then be turned into a single feed.
Reason for choosing Mergado
It has already been mentioned above.
Vendor Response
Hello Radim, thank you for such a great review! We are pleased that you find mergado to be a helpful tool for your business. Katerina, Mergado Team.
Replied March 2022
Jan
Entertainment, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
The best tool for XML feed editing
Easy to integrate, range of available features and add-ons, price
CONSIt can be hard to learn and master for new users, I would highly recommend a course for beginners in case you are new with Mergado
Vendor Response
Hello, Jan. Thank you for taking the time to give us a review. As you mentioned, we offer webinars for beginners or you can contact our technical support team, who are always happy to help. Katerina, Mergado Team.
Replied March 2022
Jakub
Internet, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Mergado review
Easy integration and setup, good support.
CONSI don't mind anything, everything is clear and functional.
Said
Verified reviewer
Education Management, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
The new era of E-commerce
When we started using Mergado it was a bit difficult to organize and connect with more people manually. and with Mergado we start to dispose the time to improve our service instead of advertising us.
PROSMergado has a lot of tools that can help you to check and upgrade your effectiveness in the market with many filters as sync data, promotions, multichannel marketing and email marketing. The multifunctional marketing by apps makes diversity when offering your service. The intuitive platform facilitates the user experience to connect all the apps and utilities.
CONSI dont like the filters, because they don't have enough categories to set up our product
Reason for choosing Mergado
The plataform was easy to me and if i want to organize and optimize my time, Mergado helps me with all the tools.
Vendor Response
Hello! Thank you for taking the time to give us a review. If you ever encounter any problem with elements or parameters don't hesitate to get in touch with our support team who will help you with the settings or fix any bugs.
Replied April 2022
Antonín
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Antonin review
easy use, straightforward solution for lot of advertising platforms
CONSlimiting through count of items which on the other hand is understandable
Reasons for switching to Mergado
price, utilities
Vendor Response
Hello Antonin, thank you for taking the time to give us a review. Katerina, Mergado Team.
Replied March 2022
Vladimir
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Easy to use for catalog management
Good.
PROSHow easy it is to create new catalogs without the need of clients developers.
CONSThat each domain is charged separately even though you use relatively small catalogs - we would prefer charging based on the number of items instead of on the number of domains.
Reason for choosing Mergado
I do not know any alternativeas.