It is an excellent software

It is an excellent way to keep in communication with the teachers and caregivers. I can receive daily reports of my child's school activities through a single channel, as well as see photos of these reports.

It took me a bit to adapt to the new updates. The interface could be more pleasing to the eye. However, it is an excellent tool

It is incredibly helpful for administration, especially for Alberta Child Care Claims. It also has helped with communication with families, which is paramount in our line of work.

Customer reps are incredible people to work with. They truly value the brand, the software they have created, and the ideas and input from the staff they speak with. As an administrator, being able to view and export both an individual child's and centre wide attendance reports makes completing child care claims significantly easier. It is the same with staff. Being able to view just subsidy children, set date perimeters, and edit reports where needed has been very helpful. My claims time has decreased significantly! The dashboard where staff can view the ratios of current teachers to children is fantastic. I know who is where in every classroom and whether the ratio is correct right off the bat. It makes keeping in compliance with licensing a breeze. I am also really enjoying the new document feature that was just added in March. I love being able to keep all my staff's documents in one place and for them to be able to upload when they get new PD certificates.

The daily report that goes to parents is not as aesthetically pleasing as the previous software we used. It does the job, but it is all in a long line whereas the previous software was in coloumns and colourful. A few families have mentioned this to us. It is great you are able to add photos to the daily report, however not being able to upload more than one at a time can be frustrating at times. It would also be nice to have photos and activities combined so one could add a photo of the activity that was done. There is a space where you can write notes under the photo, but there are two sections where there really only needs to be one. Making a few things a little simpler would be very helpful: a back button to go back to the staff or children page (after adding a document or changing attendance), having a sign in and out button on the attendance adjustment page, the ability to not only adjust attendance time and date but classroom as well. The in-ability to bulk add children is difficult when we are collecting a number of them from a school to bring to the program. It is time consuming to do the same maneuver for 15 children, especially in the cold.

1) pages layout at a glance 2) dashboard 3) editing is simple 4) self generated previous menus 5) Calgary based start up

1) no space for simple info on parents @ a glance, such as their names. *particularly helpful for new families or relief staff 2) dislike having to input meal times 3) Staff have to scroll through entire ATTENDANCE report to make a correction in real time. 4) can only upload 1 photo at a time 5) hard to correct or edit shifts

Overall, we really like this product/service. Help is always quickly given and we will continue to use this service for a long time.

Moving from paper recording to electronic, Kidgenius easily fit with what we needed; being able to sign children in and out, recording of absences, parental information, etc. I have been in contract with [SENSITIVE CONTENT HIDDEN] about adding features that best suit our needs and he has been very responsive to suggestions and concerns. He offered to my staff, training on how to use the program when we first implemented it. While the program offers many features that we do not need as we are a before and after school program, I am sure that centres that require those features find them to be of value. Changes to the program from the older version to the newer one (2021) have been great, especially if you have multiple programs or need to track absences due to things such as COVID. Being able to access only our centre has been very helpful.

We have always had troubles using the app version. Difficulty in downloading and navigating through it. This may be due to how old our work phones are rather than the app itself.

Being able to check on my children regularly from work, and to have all of the information in one place. By far is way more convenient than the paper reports that they used to get.

I like that I can keep up to date with my children's day, and can easily do it through my computer or phone. It is easy for the workers at the daycare to enter their meals, their diapering, and their naps. I like it because I can quickly check before I leave for the day whether they are still napping, so I can plan the time I pick them up accordingly.

That this is not way to opt out of the daily emails, and there is no way to scroll through the days without going through the "go to date" calendar every time.