Playground

RATING:

5.0

(47)

About Playground

Lower your costs with Playground, the modern child care management software that eliminates admin busywork and delights families. Our top-rated software includes essential features like billing, family engagement, digital paperwork, attendance, food program management, reporting, staffing, and more. Enjoy a 1:1 dedicated account manager and live human support with response times below 60 seconds. Join 100,000+ satisfied child care providers, teachers, and families using Playground.

Playground Pricing

Playground pricing is highly customizable and varies on the center's size and needs. It starts at $50/month. They also offer a 14 day free trial and a customized enterprise package.

Free trial: 

Available

Free version: 

Available

Playground administrator dashboard to manage your school centrally, access all data, from any desktop or tablet browser
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Playground Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Playground

1 - 5 of 47 Reviews

User Profile

Tamar

Verified reviewer

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

The BEST app if you want simple, highly efficient and does it ALL!!

We were able to move the money we normally spent on people chasing families for payments, on keeping licensing documents and more, and use that to pay our teachers more money. Playground has made everyone happy.

PROS

So easy to use, the support we get is immediate when we have a question and it has all the features we need to run a preschool.

CONS

There is nothing missing that we can think of

Reason for choosing Playground

Brightwheel also took too long for tech support to help out and in schools that I mentor, they were all unhappy with Brightwheel.

Reasons for switching to Playground

ProCare would take days to get back to us with tech support and it felt stuffy. School Pass was always going down.

Tiki

Primary/Secondary Education, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Pretty amazing!

Wow, Just wow. I have been looking for months for a software like this. I recently just tried 3 different apps, I Had did the free trail on quick book, wave, and fresh books. I was looking for 1 app that had everything in it! I tried to contact brightwheel to give them my ideas for adding expenses but the guy wanted nothing to do with my idea. So I saved them for myself.

PROS

I REALLY APPRECIATE THE FIRST VIDEO RIGHT OFF THE BAT I gotta say, I am IMPRESSED! this is actually amazing! I am sad to say I have not heard of it before this and it really feels like a app that truly Had a set up for providers. NOT JUST CENTERS which is what I typically see. This is truly incredible and let me just say I am Certainly going to explore this and see what I can use and if all goes well I will CERTAINLY BE SHARING THIS WITH OTHER PROVIDERS! The expense category one was really hard to find for us providers. I cant wait to try this out! That helps us ADHD Providers, who get easily confused with instructions wording. How he walked through the steps showing how to work the app works. It literally is like you guys thought a lot about this ! I hope this feedback finds it way to the creators and team that worked so hard for this software because it is such a blessing! I hope to have more feed back after seeing if I can get everything entered and running. Seriously you guys did amazing and Can not wait!

CONS

It can be on the spender side but depending how many app you for to get all the features It can be a fair price.

Reason for choosing Playground

I haven't fully purchased this product as I am testing it but hoping the price fits.

Reasons for switching to Playground

I wanted a software that have everything in one and was more focused on providers in a simplified form, not just centers but home providers as well.

Vendor Response

Thanks for your feedback! We're thrilled to hear that you're moving forward with Playground! Our customer success team is on standby to help you get up and running seamlessly!

Replied January 2024

Codi

E-Learning, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Daycare app

Wonderful, I and my team absolutely love this software.

PROS

Love its child tracking, daily activities

CONS

Not being able to add parents signatures if forgotten

Reasons for switching to Playground

To complicated and they don’t explain well

Vendor Response

Thanks for the feedback! We're happy to hear that you're loving the daily activities and child tracking. We do support the ability to have parents add signatures if they forgot — you can do this either from the app or the dashboard. If you need any help with this, please don't hesitate to reach out to our Live Chat.

Replied February 2024

Ceslee

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

We love using Playground!

Playground has made my home based preschool more professional. I can't believe I waited so long to use this great child care management software!

PROS

The best part about playground for us is autopay. This is the first year I didn't have to make any receipts or end of year statements for parents. They can easily access all statements on the platform. I don't have to worry about payments at all. Its great!

CONS

There has not been anything we don't like about Playground so far. Any problems I encounter are quickly remedied by their incredible support team. I've tried other similar platforms that seem more like a big corporations. Playground support feels more personal. I can talk to the same people. They are so helpful. I can't say enough about their incredible support.

Reasons for switching to Playground

Lower ACH fees and a more personal experience

Vendor Response

Thank you for sharing your fantastic experience with Playground! We're thrilled to hear that autopay has been a game-changer for you, especially eliminating the need for receipts and end-of-year statements. It's awesome that you haven't encountered any dislikes, and we're delighted that our support team has been quick and helpful, providing that personal touch. We believe in making your experience as smooth and professional as possible, and we're glad to have made your home-based preschool more professional. If there's ever more feedback to share or if you need further assistance, we're just a message away. Thanks for choosing Playground!

Replied January 2024

Jessica

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

New client review - Nursery school

Once we are able to work with the engineers and our onboarding specialist to explain our needs they are usually able to create a fix for us.

PROS

Parents love it! It has streamlined our registration process and the day to day functionality of the school.

CONS

Some of the features we were looking to implement were not functioning with customizations at the time of use. Most things have been created or modified once we ask for functionality.

Reason for choosing Playground

We were able to customise the features to best work with our needs. We did not need to start with a huge company and pick lesser features or a la carte add ons for $$.

Reasons for switching to Playground

Playground has more features than Remind offered.

Vendor Response

Thank you for your feedback! We're delighted to hear that parents love Playground and that it has streamlined your registration process and day-to-day school functionality. Customization is key, and we're glad you've been able to tailor the features to meet your specific needs. If you have any further insights or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support!

Replied December 2023