All miniOrange Reviews
1-25 of 30 Reviews
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Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Very User Friendly SSO & Auth Solutions with Excellent Customer Support
Excellent. We SSO into multiple applications. And use miniOrange as the IDP for Azure AD
PROSVery easy to setup. Click configuration. Amazing range of pre built integrations. Great customer support
CONSI like all the features of this app. Perhaps the auth reports could be more detailed
Reason for choosing miniOrange
Better value versus cost
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great MFA Product & support
We are using this product for more than 3 years nowOur use case is mostly MFA for VPN.Overall very good & stable solutionGreat Service
PROSThe software is working smooth and transparent to end users,Easy integration & onboardingVery good and professional support level
CONSAudit reporting needs more to become more intuitive & effective
Reason for choosing miniOrange
Better pricing compared to alternatives with set of features fitting our business needs
Anonymous
5,001-10,000 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2018
Predatory licensing and product descriptions
Their marketing glossies are great, strong home page and good reviews with multiple blog posts singing their praises... but it's not the average customer experience. Often they write comments to articles themselves about how great they are and the Wordpress plugin ratings all have the same verbiage: the average customer experience is hoping for a better product than they'll ever receive and their customer support goes dark when you call them on it.
CONSI'd give zero stars if I could! I assumed good faith but after a few emails with screenshots of their own licensing agreements it became clear that their licensing and descriptions are deceptive, they know their product doesn't work right at the free tier and when you call them on it they'll insist you misinterpreted the licensing and tell you to give them money, or they'll walk away from the conversation and won't talk to you anymore. miniOrange products' agreements and licensing look polished, but they're only there to hook you in and when the product doesn't work, they tell you to upgrade the licensing tier and when you do it and expect it to work, it doesn't. Don't fall for it, there are a thousand other plugins that both work AND are actually free but have strong customer support.
Vendor Response
Hey there, Sorry to hear about your bad experience. We're normally known for our exceptional attention to our customer queries, and we regret that we missed the mark. We would like to learn more about your use case & make things right, if you wouldn't mind writing us at info@xecurify.com at your convenience. We look forward to speaking with you. Sorry for delayed response, we couldn't found your name & email, if we could have found it then we would have helped you in person. Thank you.
Replied June 2019
Vassili
Information Technology and Services, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Everything works great
We needed to setup 2fa for existing VPN soluiton. MIniOrange already had an existing solution. Setup and administration via web portal was very easy, our existing device had no problem talking to MiniOrange server and the price is very reasonable.
PROSIt was simple to setup, I was able to test everything within 2 days
CONSNothing bad to report, everything works as expected
Reason for choosing miniOrange
Our existing device couldn't talk properly to Duo
Jagir
Online Media, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
NFT Token Gating
It was hard to find a solution that Mini-Orange provide. The team have been excellent at answering questions, understanding my needs and then delivering.When there has been an issue, they have always been on hand and fast to resolve in a very professional manner
PROSI was looking for a Token Gating Solutions for Web3/NFT's that would work with my current Web2 structure. I was delighted to find Mini-Orange who were able to deliver what I was looking for at a reasonable cost.
CONSAs Web3 and NFT's is new, I had to give a lot of feedback on what needs to change for the functionality to work as I need it. I was happy that the team delivered on their promise to get to a working solution.The onboarding / setup was longer than expected, but the team figured out the issues and responded fast.
Reason for choosing miniOrange
There was the option of building from scratch, this was both very expensive and time consuming. There was also free options on the market, but the user experience was limiting and poor overall.When I discovered Mini-Orange, I chose to move forward with them as they understood my problem and had a working solution.The team were friendly and always available when I had questions.
Reasons for switching to miniOrange
I was using Tell.ie as a very short term solution. Though it was free, It was very limiting in what could be done and was totally separate from my current eco-system which led to a poor customer experience
Thom
Information Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Easy-to-Use, Configure & Integrate
With MiniOrange I was able to quickly and easily resolve the challenge of a MFA server. I end up saving money by using a service I trust over spinning up my own instance and having to manage it. MiniOrange does the "heavy lifting" and I appreciate it.
PROSI love the ease of use and intuitive nature of the product I use. I can easily take users in and out of the configuration without complicated steps. Once setup, this has been a huge help to the company for years, with literally no downtime and a response back from support every time I write.
CONSI do not like the fact I cannot control the branding name. I would love to be able to configure the name the Google Authenticator uses and make that a brand for the company. I would love to see that functionality in future builds.
Reason for choosing miniOrange
MiniOrange has the integration with AWS I was looking for.
Don
Civil Engineering, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Comprehensive features with simple deployment
Great flexibility with a reasonable price tag.
PROSComprehensive features which support lot of our use cases and provided extraordinary customer support.
CONSUI / reports might need some customization from miniOrange developer to suit the needs.
Brian
Research, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Quality product with great support
This product was easy to setup and functions well. The customer support was impeccable. At one point, we asked them to add event hooks to support extension and they did with little turn-around time. We also had some custom requirements around attribute mapping which they worked through with us. They were willing to get on the phone with us at inconvenient times (for them), due to the timezone difference. Currently, we need both the free and premium versions installed to support production and non-production environments. This makes upgrades more challenging than we'd like, because we were not willing to purchase an additional license.
PROSThis product has a thorough feature set which met and exceeded our requirements.
CONSA few minor bugs and unintuitive design related to attribute mapping. The code is not as clean as I'd expect with a professional product. The license only covers one environment, where as I wish the license covered one production and one development environment.
Reason for choosing miniOrange
This product offered a more robust feature-set than we could develop internally, given time and budget constraints.
Mahesh
Computer Software, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Used for Multifactor Authentication
Excellent technical team and support, Recommended for other client projects as well.
PROSSeamless, ease of use, reliable, stable
CONSNone, Of the product we are using from miniOrange had any issues.
Charles
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Custom Solution Delivered in No-Time
Right from the time I first tried miniorange when looking for SSO solution, my interaction from miniorange via Vidushi was excellent. Professional approach and understanding every concern and need of a client was the hallmark. Really appreciate the work done by Mini orange team and would highly recommend their service to anyone who is looking for SSO solution.
PROS- Understanding of technical issue- Acknowledging client budget expectation - Customized solutioning - Quick connect- Easy interaction and intention to resolve problems
CONSGot the feature what I need exactly, have nothing to add
Reason for choosing miniOrange
It delivered what was expected exactly.
Erich
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
A SAML Service Provider with cool features
There are a lot of steps and redirects happening until you finally are authenticated the first time. But then it's just like SSO should be.
PROSIt integrates smooth with TYPO3 v 10. Syncing of user data can be configured by mapping data from authentication service into TYPO3 is nice.
CONSI'm missing the possibility to use the same extension for login in backend. And there is no possibility to set default values during mapping.
Reasons for switching to miniOrange
The switch was necessary because there was no connection to a LDAP server available.
Salvatore
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
MiniOrange VPN Radisu Authentication
With mini orange we were able to efficiently fulfill our company wide requirement for 2 factor authentication for VPN access.
PROSminiOrange provides a stable, reliable platform we use for Radius authentication . The implementation is straightforward with plenty of documented examples to help in the rollout.
CONSWe have had minor interruptions with SMS code two factor authentication. MiniOrange does allow for both SMS and Email codes so we have not had any significant downtime .
Pankaj
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Good For our Corporate world
its Good
PROSits User Friendly and easy to use for all
Reason for choosing miniOrange
miniOrange provides me the SSO Solution, MFA Solutions at the best cost than any other IDP Provider.
Syed
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Best and Fast Technical Support
MiniOrange have pre-build integration/connector with most of the well known application.
CONSdidnt find any missing feature for our business requirement
Robert
Insurance, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Laravel SSO plugin
We were able to fulfill a client's request within a few weeks and the implementation was straightforward and easy. miniOrange has great documentation to support the installation and implementation.
PROSThe price was very competetive and miniOrange customized the solution specific to how we needed it.
CONSThe only challenge was the different timezones; so meeting scheduling was difficult. Everything else was stellar!
Reason for choosing miniOrange
Pricing and ease of implementation
Malav
Computer & Network Security, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Miniorange xecurify adaptive authentication
Easy to use and traverse. And accessing the features is easy.
CONSSessions do expire quickly , also using the website on mobile resolutions is a bit tedius when used. Only convenient for desktop which I didn't liked
James
Newspapers, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2020
Awful Customer Support
Possibly the world's worst support. Expect long delays and hidden payments and charges. Could not recommend under any circumstances.
PROSThe software itself is fine, though expensive in the market compared to competitors
CONSThe customer support is absolutely atrocious, definitely the worst experience I've had as a customer with any tech company in my life. The poor support alone is enough to turn you off the company.
Vendor Response
Hi James, We would like to apologize for the experience you had with miniOrange. Usually, we have exceptional customer support as compared to most industry leaders, and our pricing is what makes us stand out. We regret that we missed the mark when serving your team. Please drop an email to idpsupport@xecurify.com and we will have a dedicated senior developer to reach out to you to provide support and pricing completely customized and suited to your needs. We really appreciate the time you have taken to provide feedback and you can be rest assured that we take this seriously and actions are always taken immediately to correct our processes.
Replied March 2022
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great IDP and SSO
Easy integration, great support, they help us customize the solution to fit our needs
CONSThe use of groups, and and policies can be a little confusing
Vinoth kumar
Financial Services, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Feedback review
Multi-Factor Authentication options are very flexible. Support provided is very good and responses are provided in timely fashion. Requests for additional enhancements and customizing the product features are implemented very good as per Business Requirements.
CONSOnly one issue that we were facing while using MiniOrange Radius Adapter and RSA Secure ID in ADFS. At present we couldn't use both the options and we were restricted to use only one as of now, which limits our flexibility.
Hari
Pharmaceuticals, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Awesome MFA product
Awesome tech service, Awesome product. Overall Awesome people.
PROSThis solution is very simple and easy to implement.
CONSHaven't found one yet. The solution that they provide is easy to use and implement.
Reason for choosing miniOrange
Mini orange tech service made it very easy for me to consider their product. [SENSITIVE CONTENT] was helping us all the way from start to finish and most of all being accommodating to the US working hours. [SENSITIVE CONTENT]- Awesome job, and good luck with your bright future.
Rick
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
2FA security for WordPress
To increase security, one necessary item in today's world is 2FA. If your email gets compromised, or you decide to use some lame password that's the same password on each site instead of using LastPass or another password manager, then you're most likely going to get hacked at some point. MiniOrange adds 2FA to the mix so even if an attacker knows your username and password, they must also have access to your phone in order to gain access to your account.
PROSWordPress doesn't come with 2FA, but Mini Orange fixes that problem.
CONSI can't think of anything. Everything seems to work just fine.
Fakhri
Information Technology and Services, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
excellent support with reasonable prices
I am really impressed about the performance of your company, and the excellent support with reasonable prices.
CONSI am really impressed about the performance of your company, and the excellent support with reasonable prices.
Sylvester
Computer & Network Security, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Ease of access
The product was easy to use and the integration with existing business process was seamless
CONSThey provided excellent customer support
Paul
Consumer Electronics, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Affordable and feature rich two factor authentication solution
OK. It's not as intuitive as it could be.
PROSThe price and the choice of authentication methods
CONSSome of it is not intuitive. You cannot easily see how the elements relate to each other. You cannot edit the same settings as you can set when you create a new element.
Reason for choosing miniOrange
Price
Reasons for switching to miniOrange
Price
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2020
Don't waste your time with a plugin that doesn't work
Nothing - Did not like this plug in as it didn't work.
CONSDidn't work. Customer support was terrible, slow, and refused a refund after getting us to upgrade the account on the promise that it would then work. It didn't. Would never buy any of their products again!