All Castor EDC Reviews
1-25 of 130 Reviews
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Arick
11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed May 2021
Affordable EDC with Multifunctional Capabilities
Arick
Verified reviewer
Biotechnology, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Affordable EDC with Multifunctional Capabilities
We use CastorEDC for clinical trial data management. It's been great working with Castor, and their customer service always responds so promptly and is always super helpful.
PROSEasy data download process, great interface, and very affordable compared to the other EDC systems out there.
CONSThere are still some minor bugs that the developers are fixing. Downloading large sets of data can be a bit slow and also delayed.
Reasons for switching to Castor EDC
Not compliant to CFR.
Vendor Response
Hi Arick, Thank you very much for your positive review! User friendliness and customer support are our main focus points, so thank you for mentioning them. We wish you many successful studies in the future and please continue reporting bugs that you encounter :-) Best, Elena
Replied October 2019
Francesca
Medical Devices, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
The best EDC system I’ve ever used
I am very satisfied with Castor EDC
PROSIt’s very easy to create an eCRF and also to monitor studies. GCP compliance is also an important aspect
CONSProbably the ePRO module; questionnaire scheduling can be improved
Reason for choosing Castor EDC
Because Castor has a better quality/price ratio
Vendor Response
Hi Francesca, Thank you for claiming Castor is the best EDC you've used! Please have a look at our automation engine - this can make scheduling surveys quite effortless! And of course, contact our support team if you need help - we are happy to advise you. Thanks again, Elena
Replied October 2019
Wiert
Hospital & Health Care, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2019
Takes a little time to get to know it but afterward it is very easy
I use castor to enter data of a clinical trial. It works much fast than most databases and adding comments is really easy.
PROSIt is fast and the lay-out and structure of the site works well. It is also easy to add notes and commentary if necessary
CONSIt isn't super intuitive. I made a few mistakes the first time I used it. But you learn from your mistakes and afterwards its easy to use.
Vendor Response
Hi Wiert, Thank you for your review. I wish you had contacted our support team if you needed help - we would have been happy to help you out with getting started. We try to make our software as intuitive as possible, so if you have feedback please do let us know as we develop continuously. Best regards, Elena Kochova Customer Success Manager
Replied October 2019
Reza
Hospital & Health Care, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Castor - a modern data entry tool for research
I use Castor for two studies, one of which is a long-term multicentre study. I have designed these studies in Castor and am very happy with the product.
PROSCastor is easy to use. In designing studies, I like how variables and answers are easily created, and that answers can be re-used for multiple variables. I also really appreciate the feature to have a variable depend on a (hidden) calculation. In using that feature, I have found that https://www.castoredc.com/tools/calculation-helper/ is a great way of testing your calculations are syntactically correct. It is also helpful that additional information can be given per variable. All these and other features make data entry clear and understandable for users, which in turn ensures that data entry mistakes are minimised or even prevented. Furthermore, it helps each study with an audit trail, so that changes are clearly documented for audit purposes. In my contact with customer support I have found that they responded swiftly and were always able to help me with any queries. Lastly, Castor keeps improving on its exisiting product, which to me is a significant sign of long-term viability. This is especially relevant when considering Castor for long-term research projects.
CONSGetting to know Castor takes a bit of time, but it is very helpful to be aware of the structure of Castor, which allows you to fully utilise its potential.
Reason for choosing Castor EDC
Ease of use.
Bill
Verified reviewer
Biotechnology, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Easy to use and well designed
We are a small start-up company and the task of setting up our study fell on me, a person with absolutely no experience with EDC systems. After doing a little research we selected Castor EDC because it seemed easy to use and the price was right for us. Castor EDC has been everything we've hoped it would be. It is easy to learn and set-up. Our study sites have liked it and found it very easy to use. It is feature complete doing everything we have wanted to do. One concern we had was that the company has no US-based support and we are on the West coast. As such, getting support in real-time is really not an option. I was also concerned about possible language barriers. Those initial concerns have not materialized to be realities. On the three occasions I have required support, I have received it within 24 hours, via email. Each time the answer I received was complete and they addressed my question on the first response. Overall, we are very satisfied.
CONSI have two fairly nit picky issues: 1. Setting up user rights is a bit clunky. It is very flexible, which I love, but a bit clunky. 2. Dependencies and validations are limited to a single field and the logic is very limited. On the plus side, one can work around those limitations with hidden calculations.
Vendor Response
Hi Bill, Thank you so much for you review. We are very happy to be able to help your business with such an important element of your journey towards getting Alibrex to market. I will be in touch soon for a personal introduction. Please know, while not immediate, we do plan to redesign the validation and dependency builder. In the mean time, as you mentioned, multi-variate edit checks and dependencies can be scripted using calculation fields. Derk Arts, MD PhD CEO Castor EDC
Replied May 2019
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Really intuitive
Really easy to use, very intuitive. In multicentre trials with lots of collaborators involved you need a software with those characteristics so that collaborators won't have problems. The online platform works really well and fast.
CONSThere are some things that need to be solved to save time, when giving access to collaborators, at least in trials with many users.
Vendor Response
Hello, Thank you for your positive review! The intuitiveness of the system is one of our top priorities, so we're happy that's your main feedback. Regarding the study access, we do offer user management as an additional service for larger studies. Please contact us if this would be of interest for your future studies. Best regards, Elena Kochova, MD Customer Success Manager
Replied April 2019
Max
Verified reviewer
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
All inclusive product that is easy to use
I used Castor EDC for a nationwide multicenter RCT
PROSGood look. Easy to build. Includes all features that one might need for such an online CRF. Great customer service.
CONSExporting and reshaping data from the databaase could be made a bit easier.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Castor Spain Review
3 studies performed Last with 650 researched and 145 centers: no problems; it’s great
PROSEasy to use, very intuitive, powerful, agile, fast and accurate online support
CONSThere are NO cons in my experience in this moment
Vendor Response
Hi there, Thank you for your 5-star review and the nice words! No cons is always good to hear :) We wish you success with your current and future big multicenter studies! Best regards, Elena Kochova, MD Customer Success Manager
Replied April 2019
Olivia
Verified reviewer
Mental Health Care, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Best solution to manage my data
Very good experience for my PhD-project. Easy to set up and easy to use and to export!
PROSeasy to build up your project with. The structure helps you think about your statistical plan.
CONSexpensive compared to redcap, but still value for money
Vendor Response
Dear Olivia, Thank you for your review! Being the best solution for your data management is what we aim for! We also aim to keep our prices as low as possible for the provided quality, especially for academic research studies, and we trust that the value exceeds the price :) Thank you for using Castor and we hope to be in touch again for your future studies! Best regards, Elena Kochova, MD Customer Success Manager
Replied April 2019
Channarong
Verified reviewer
Research, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
CastorEDC is smart tool
I can smart start research with CastorEDC. CastorEDC can Create a study exactly as I need.Easy to use and have quality.
CONSIn version 2019.2.5 not an option to printout annotated CRF Function (show variable in printout CRF) But you can use Study variable list in excel to map printout CRF send to statisticians
Mike
Research, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Really Versatile and GDPR Compliant Data Storage Platform
The ability to build our own research forms and surveys, quickly and in GDPR compliant way is a massive help for us as it has drastically reduced the cost of this and also the time it takes to get the forms built. It means we can do research faster and cheaper and with compliance headaches handled. The support from Castor has been amazing. They are very quick to respond (even to stupid questions!) and gave us huge support before we signed up.
PROSWe literally have found tons of uses for Castor. The ability to build your own forms quickly and knowing the data is stored in a GDPR Compliant way is a HUGE help for us. Also the validation options in the fields are really good / ensure high level of data quality. And Also, The SPSS export function is really a great help too!
CONSThe Surveys do not work well on Mobile phones and most of our research participants would use them that way.
Vendor Response
Hi Mike, Great to hear that you have found so many uses of Castor and that you rate it with 5 stars on all aspects! Compliance and security, together with a helpful support team our some of our top priorities! There have been some small improvements in the survey mobile experience, but we are aiming for a full mobile optimization with our coming redesigns. Stay tuned! :) Best, Elena
Replied April 2019
Christophe
Biotechnology, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Castor EDC review
The platform is really user-friendly for both the person who enter data and the data manager (in my case). We can quite easily build a study from the ground up or use some other studies as a template by importing the structure. The Monitoring tab is really helpful for the tracking of queries or warning messages.
CONSIt is hard to tell what I do like least about Castor since I never used any other EDC system. I think that some features may be expanded. For instance, we have a cross-over study that will soon beon Live. We choose not to use the built-in randomization module because it was too limited for this specific study (it works really well for other studies). Also, the randomization tab is always available, which can lead to errors because some people randomize the patient before being certain that the patient can be included in the study.
Vendor Response
Dear Cristophe, Thank you for your 5 star review! User friendliness is of course one of our main priorities! While some randomization features might be limited, we have recently introduced the possibility to use an external randomization list within Castor, so this might be helpful for some future studies! There are also workarounds for limiting the randomization to eligible records. Please reach out to our support team to discuss the options! Best regards, Elena Kochova, MD Sr. Customer Success Manager
Replied February 2021
alden
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Castor EDC: growing and growing internationally
Easy to use and understand. The manual provided is very extensive and answers practically all your answers. Researchers themselves can create their own database without extensive software knowledge such as Oracle Clinical. The helpdesk is also very swift in replying to one's questions.
CONSThe study part of Castor is not yet compatible with the screens of mobile phones and tablets. Hopefully soon. The validations and dependencies could be extended to multiple fields to minimize the use of extra calculation fields.
M
Research, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Nice program for clinical research
Easy to use, customer friendly. Easily adjustable.
CONSSometimes Castor works too slow, so if i'm filling it in while seeing patients, it takes too long. Furthermore, some features do not work properly (like mark whole steps as missing, when the step is too large)
Vendor Response
Hi M, Thanks for leaving a review, good to hear you're mostly positive! :). Slow downs of the system are usually a result of having a large amount of fields on a single step. We are currently implementing a warning message in our form builder to warn against adding more than 50 fields to a single step, hopefully that should prevent this issue in the future. If you think there's another cause for the slowness, please contact support when this occurs. Thanks again! Derk Arts CEO Castor EDC
Replied December 2018
Mendy
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Castor Database
I have had a great experience with Castor and will continue to use it in the future.
PROSFor somebody who is not great with computers and databases Castor was easy to use. There are a lot of features and I would not change anything. The Castor helpdesk was very helpful and responded very quickly when I needed help.
CONSI had some trouble with converting Castor into SPSS but with a little help this worked great as well.
Sylke
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Satisfied customer
10 out of 10
PROSVery user friendly, very good customers service.
CONSAt the time I used Castor, it was not possible to automatically send reminders to participants in case of a questionnaire wasn't filled in.
Josephine
Hospital & Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Review
It is very intuitive to use. It's very easy to design a CRF. Customer support is always available to help with queries, if there are any. I honestly did not have any trouble at all running my study on Castor. I would recommend it to everyone and I strongly believe collaborative research is the way to go forward.
CONSI don't have anything to criticise at all.
Vendor Response
Hi Josephine, 5 stars and nothing to criticize, that's very flattering! Thank you so much for supporting us and writing this review. Best wishes, Derk Arts, MD PhD CEO Castor EDC
Replied January 2019
Stefan
Medical Practice, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Good program
Very good
PROSIt is reliable. Every day a back-up is made of my database.
CONSSometimes the site is running (very) slow. Especially after running some calculations.
Vendor Response
Hi Stefan, Thank you for your review! We aim to ensure top level security of your data and performing regular back-ups is a part of that. The app should run quite smoothly, so if you are encountering some lags, it could be the result of how the calculations are set up in your study and their amount in a single step. Our support team will be happy to advise you on how to structure your study for best system performance. Best, Elena
Replied April 2019
Lucienne
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Castor EDC
Castor is really easy to use and realiable software
CONSI am really content with castor; so I do not have any negative points about this software
Frank
Medical Practice, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Absolutely easy to use Data management tool for clinical trials
Realized one randomized clinical Trial and two retrospective data analyses
PROSEasy to use, no Knowledge on programming needed, not too expensive
CONSSome Tools ae missing for my Purpose e.g. multimedial integration
Reason for choosing Castor EDC
tested the free Trial and was convinced
Arife
Hospital & Health Care, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
I prefer to use it.
I am generally satisfied, but I think it needs to be improved, and it is a very good practice to be invited to information and system training. Is it possible to transfer the data to SPSS? Thanks
PROSIt is an easy to use and understandable system.
CONSI had trouble changing the entered data later and there was no color change after the questions were answered.
Reasons for switching to Castor EDC
We preferred it because it is a global and useful system where a local system was not enough.
Vendor Response
Hi Arife, Thank you for your positive review. If you run into any issues again, please contact our support team so that we can solve it together. In the support menu (the little question mark in the bottom left when you log in) you can find an online video workshop as well as an extensive manual with a step-by-step description for all features - including how to perform an SPSS export (yes it is possible!). Best, Elena
Replied October 2019
Maaike
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Great program
Very easy to use, practical, great survey tool.
CONSIt is unfortunately to recieve notification after 1 or 2 year follow up, following data entry of a patient.
Jony
Medical Practice, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
CASTOR
easy to use, good quality, easy acces and good value
CONSNothing specifically, so far no problems with the software have occured
Vendor Response
Thanks for the review Jony! We really appreciate it. We currently have an experienced designer/UX team working on the Ease of Use of our platform. 4 stars is great, but we are definitely going for 5! So stay tuned :) Derk Arts, MD PhD CEO Castor EDC
Replied October 2018
Sylvana
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Use of Castor EDC for medical clinical trials
I have used Castor to design data collection sets for multiple studies and would highly recommend its use.
PROSThe software is easy to use when you follow the tutorials and I appreciate the flexibility of the software allowing users to add continuous and variable data. Having others fill out CRFs or questionnaires is failure proof, as you are able to set limitations on the data that is being entered.
CONSWhen sending out questionnaires to others in situations were the need to be persuaded to fill out the questionnaires, the lay-out can be quite strict and usefull, however its not very appealing.