Otter

RATING:

4.5

(80)

About Otter

Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions. Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices. Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dro...

Otter Pricing

Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information.

Starting price: 

$12.99 per month

Free trial: 

Available

Free version: 

Available

Otter agenda
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Otter Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Otter

1 - 5 of 80 Reviews

Mariah

Graphic Design, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

A great option for quick video transcription

User Profile

Osama

Verified reviewer

Industrial Automation, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Otter made Transcription Easy.

It is just a wonderful experience and I will continue using the software for a long time I think, that is because of the friendly user interface and accessibility of using its feature. The software gets the work done for me in very good quality and precision. It was the first software to use in this subtitles field and I don't admit using it. Depending on the software and some modifications on my own, the result is very satisfying.

PROS

Otter helps me, as a student or a freelancer, to get a written transcription of a written text. This is helpful because I don't normally write out my learning videos subtitles and even if want to focus on the text not watching the overall video. Having any of my visuals audio written and have the ability to edit it is something impressive and saves a lot of time. I am looking forward to gaining more experience with the software and using it for my freelancing work. The software has good features to edit, highlight the text. Even if I want to upload an image or insert a comment, all of that is easy to use. It has access to different applications like zoom, which is very nice.

CONS

The software has a few cons, like taking some time to upload the file, but it sends me a notification while it is done. In the end, it is already a software which has some issue with accuracy especially with difficult accent cases and background noise .

Courtney

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Speak Your Piece and Let Otter Do the Heavy Lifting

Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app. The speech recognition is amazing and transcription is the most accurate I've used.

PROS

It's ease of use and flexibility. I use it for everything. After being a writer for more than 30yrs, I had a stroke that left me struggling for a bit to write for long periods of time like I used to. When I found Otter a few years ago, it immediately allowed me to speak exactly what I wanted to say, and having it transcribed and ready to edit and share was incredible. I tell everyone I know about Otter.

CONS

Can't do a good search for older files, or much with video, on the lower tier plans.

Reason for choosing Otter

Better speech recognition and Transcription

Julian

Management Consulting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed July 2021

Has its limitations, but a valuable tool!

Efficient back-up to call/meeting notes. Works well on mobile (for recording & playback; you may want something bigger for interrogating recordings).

PROS

Combines audio recording with transcription. This is useful as it enables you to search your recording for phrases or keywords. Being able to click on any section of the transcription text & hear that part of the recording is also helpful.

CONS

Transcription quality is mixed. Do not use if you're expecting perfection & are unwilling to replay sections...

reham

Graphic Design, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

amazing app for my work as a freelancer

as an app i really appreciate all the features i have got it, it saves alot of time and effort, my work more accourate and efficiency, it help me as a freelancer,great app easy to use.

PROS

Otter is easy to use and also i love it for its accurate transcription and it's collaboration features,it allow me to work with languages other than English and also its amazing for Finding specific information inside transcripts fast is made possible by the search and organization tools, it's useful for converting audio and video footage into written formats for blogs, articles, and other types of content and also support for subtitles and closed captions .Otter make my work as a freelancer easier and save time and effort.

CONS

really nothing it have great features it helps me in my work, i have all features i need in one app.