All Mobile Text Alerts Reviews
1-25 of 80 Reviews
Sort by
Ali
Mental Health Care, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Mobile Text Alerts Review
Kristine
Retail, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Love Mobile Txt Alerts
Fantastic. They are helpful and very quick to respond to issues. I love their tutorials that are geared to my business. I recommend them all the time and will continue tol
PROSThe program is fairly easy to use. It does have a slight learning curve for the Senior community but they do have awesome tutorials which makes it much easier to learn and implement.
CONSThere is not much I don't like. I seem to have an easier time of getting subscribers as compared to other like alert software, but sometimes I need more and am not sure how to do certain things. Help is always available quickly and are very knowledgeable and don't make me feel like I should have known that particular issue.
Reason for choosing Mobile Text Alerts
Much more user friendly and the support is much better. The learning curve is much less stressful.
Vendor Response
Hi Kristine, Thank you so much for your kind feedback! Glad to hear you've had an overall good experience! If you have any questions or need any further help on how to do things or suggestions on how to get more subscribers feel free to let us know! (contact@mobile-text-alerts.com)
Replied January 2020
Melodie
Retail, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed January 2020
Love Mobile Text Alerts for My LuLaRoe Business
I love using Mobile Text Alerts to send texts to my customers. It is very easy to set up and get customer subscribed. Once they are subscribed, the ease of creating a text is amazing! The tools that mobile text alerts have for LuLaRoe retailers is great. The live assistant works well to keep up with solds while live. Using the bless registration link through them is They also have loyalty rewards, giveaways and so much more. The app makes it super easy to send a text on the go. Roll over texts is one of the best parts!!
CONSThe only thing I don't like is that the price was a little high unless you pay for year in advance and then it becomes a better price. But roll over texts helps me be okay with price!!
Reasons for switching to Mobile Text Alerts
Roll over Text and LuLaTools!
Vendor Response
We appreciate all your nice feedback! So glad to hear you've had a good experience thus far!! Feel free to let us know if you'd like us to review your plan as well and we could take a look (you can email us at contact@mobile-text-alerts.com) :)
Replied January 2020
Firojali
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
The Best SMS Marketing Tools for Generating More Leads
The way to effectively lead age with SMS showcasing is to consistently add or make an incentive for your clients. Doing that well will require your very own intensive comprehension business yet in addition to the key issues that a client encounters and why they do (or don't) accepting from you. Assuming you see the entirety of that, you can imagine the client's perspective and tailor your SMS messages to address their specific need, regardless of whether that is an absence of trust with the brand or just an absence of impetus to visit your store. From that point, you can distinguish the kind of SMS showcasing instrument you will use to attempt to push them toward purchasing and start composing your advertising messages.
PROSThe Best SMS Marketing Tools for Generating More Leads Lead age with SMS showcasing is tied in with turning your contacts, individuals who have effectively communicated some restricted revenue in your item, into individuals eager to purchase from you.
CONSYou offer real benefit for the client and make them mindful of that using text informing. A dribble crusade is a progression of messages sent throughout some undefined time frame to individuals from your SMS list at times, a trickle crusade will be the most ideal approach to produce new leads utilizing SMS marketing. The issue isn't the arrangement; the arrangement is basic. It's executing on the arrangement that is hard: How would you make an incentive for your clients? That is an inquiry each business needs to respond to in due order regarding themselves dependent on their very own exhaustive comprehension item, their best clients, and the specific issues they tackle for their clients. Accepting you know the entirety of that, passing on that data employing SMS showcasing should be possible in a couple of various ways.
Vendor Response
Hi Firojali, thank you so much for your review! We're glad you found Mobile Text Alerts to be a beneficial SMS service!
Replied July 2021
Pam
1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
FUNCTIONALITY
1
Reviewed July 2018
All scheduled messages go out 3 minutes late
So far, none
PROSSo far I am pretty disappointed with my purchase and regret purchasing a full year. I wish I had purchased mo to mo so I could cancel.
CONSAll scheduled message go out 3 min late so it is very confusing for subscribers if my messages says join me in 5 minutes and I have already started because you sent the message late.
Vendor Response
Hi Pam, Sorry you've experienced some issues! It looks like development was able to find and resolve the issue that was causing the delay. Thank you for bringing it to our attention! Feel free to contact us at contact@mobile-text-alerts.com with any questions or issues!
Replied July 2018
Nick
Religious Institutions, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
We use it to communicate w/ about 80 HS students and their parents regarding youth group activites
Communication with students
PROSVery intuitive to use. Storage of phone numbers very handy. Ability to send at future date is very valuable, so we send reminders of evening activities at 4:30, when kids are out of classrooms.
CONSThings I'd like to see in the future - Ability to send the same text 2 or 3 days in a row. Or send it on the same day every week for a few weeks, etc. A few more columns for categories of members, ie; boys, girls, parents, juniors, seniors, etc, so we could just click girls and parents to send a message about a sleep over, etc
Vendor Response
Hi Nick, thanks for your review! We appreciate you taking the time. :) You actually do have some scheduling options when you set up your message on the Send Message page. If you select "Schedule the Message" instead of "Send the Message Now" it will give you some options for if you want the message to repeat and how often. You can then manage and edit or remove scheduled messages under the Messages->Scheduled Messages tab. You are also able to organize your subscribers into groups if you want to sort them into categories like "boys, girls, parents." You can find a tutorial on groups here: https://mobile-text-alerts.com/blog/adding-editing-removing-groups-control-panel/ Hopefully that helps! Feel free to reach out with any questions.
Replied October 2017
Matt
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Mobile text alert review
We are a healthcare facility with multiple locations. After a snow storm back in 2014, we had doctors come to work when we were closed. We needed a way to tell everyone the same thing at one time. This software has been a game changer. Now we use it for the shirt of the day on Fridays, a mass text for when servers are down, or even say happy birthday to an employee. Great product!!! hand down
PROSEasy to use, i like the group feature where you can send to all or just groups of subscribers.
CONSI always forget how to add a subscriber to a group.
Vendor Response
Hi Matt, Thank you for the nice feedback, we appreciate it! :) We are glad you have had a good experience and hope to continue to provide a useful product for you!
Replied October 2018
Richard
Construction, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Excellent product, keeps our staff and craft employees safe and informed
Again, excellent method of communicating with a very large and disjointed work force. The ability to have multiple keywords and groups made it very easy for our employees to choose to register either in English or Spanish so we can have messages tailored to our non English speaking staff. Excellent.
PROSExtremely easy to use. I have now used Mobile-Text-Alerts with 2 different very large scale jobs. The product is easy for our less technical HR users who send communications to employees for weather events, meetings, or other safety or emergency events. The product was particularly effective during Hurricane Harvey when communications in the area were very disjointed. Mobile Text Alerts is something that more and more of our jobs are using.
CONSNothing. The product does its job and is very easy to use. I don't need anything else from it.
Vendor Response
Hi Richard, Thank you so much for your kind words! We are glad you have found great success with your text alert system and hope you continue to find good use out of it!
Replied February 2019
Andrea
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
I LOVE Mobile Text Alerts
I am able to communicate with staff all over the city in an instant. I don't have to leave a message or rely on email. We use mobile text alerts daily.
PROSIt's easy to use and it's extremely helpful for our staff. I think this was one of the BEST investments we have made.
CONSThe software if wonderful, if there would be one thing I would change it is how to verify who I am sending the text too if I am sending multiple texts. I have to go back and uncheck a checked name to be sure they are not getting the next text. If there was a little box to the side with the names that I could uncheck or a clear button for the names only (not the text). Other than that...it's WONDERFUL!!!
Vendor Response
Thanks for your kind words! We will look into your idea and see if we can work that in!
Replied August 2018
WANDA
Retail, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2020
Great Business Tool
Great to be able to reach the majority of my customers with one text message. Saves so much time!
PROSI like the fact that you can reach so many people at one time. Because the fact is that 9 times out of 10 people will check they text messages before they read an email. Also, I love the fact that any unused messages just roll over into the next month.
CONSI just wish I could type more in my message before it runs over into the next page.
Reason for choosing Mobile Text Alerts
because I saw the success that one of my Paparazzi Sister was having with her business by using this tool.
Vendor Response
Hi Wanda, Thank you so much for your nice feedback! :) Glad to hear you've had a good experience overall! As far as being able to type more in your message, there is the option to send your message as an MMS which allows you to include an image in your message and have up to 1550 characters, if that helps. (You can select that option when sending a message if you would like but note that it does count as 3 messages per recipient toward your messaging counts instead of 1.) Feel free to let us know if you have any questions or need anything on our end! :)
Replied February 2020
Crisa
Apparel & Fashion, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
As a user and customer of Mobile Text Alerts I highly recommend them!
I think it’s a great service and the fact that they make it personal they contact you and you get quick response from their team. They even give you tips and tricks and even educational tutorials on how to engage customers, get more customers, how to host live sales, it goes on and on they really know how to treat you as a user of their service!! They go above and beyond! Thank you Mobile Text alerts!
PROSThe ease of using it to send mass texts to all my customers. I was able to send texts quickly and easily anytime of day! Usually 30 minutes before a live sale on Facebook was a Great time to send out a text to remind my customers to log on to tell them to stop by and shop in my live sales! I also loved getting messages from others through the service because it truly works!
CONSNothing really I didn’t have any problems, I remember I had some questions and I emailed them and they reaponded quickly!
Vendor Response
Hi Crisa, Thank you for your nice feedback, we appreciate it! We are glad you had a positive experience and want to thank you for choosing us! :)
Replied November 2018
Anonymous
5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Great and Simple SMS Tool
A great tool for first time text marketers!
PROSEasy SMS tool that is great for teams that have not used SMS yet, but do have a marketing strategy.
CONSDoes not have a lot of integration options. If you do not use the most expensive marketing tools, it might not integrate.
Vendor Response
Thank you so much for taking the time to leave a review! It's great to hear that you've found it helpful and simple. Thank you also for the feedback on integration! If it helps, you can use the API to set up custom integrations. You can get more info on that if you'd like - you can email contact@mobile-text-alerts.com if you have any questions.
Replied November 2023
Missy
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Love Mobile Text Alerts
All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber
PROSThat it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts
CONSThe link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice
Vendor Response
Hi Missy, Thank you for your feedback! Glad to hear you've had an overall good experience. If you have any issues with messages/links feel free to reach out to contact@mobile-text-alerts.com and we can try to help troubleshoot!
Replied November 2018
Ali
Medical Practice, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2020
Mobile Text Alerts Review
Overall I’ve had a pretty good experience! I just have to make sure when I sign up for a stores messages that I really want them
PROSI like mobile text alerts for staying on top of different events going on at some of my favorite stores.
CONSSometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app!
Vendor Response
Thanks for the 5 stars Ali! We're glad to have you as a customer.
Replied December 2020
Sid
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Excellent Customer Service
The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.
CONSOccasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.
Vendor Response
Thank you for the feedback! :) We appreciate you taking the time to give us a review!
Replied February 2018
Donna
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
I love the text messaging
I think it has increased my business because I just have to hit one button to reach my clients
PROSthat it reaches all my customers that sign up
CONSsometimes a customer will tell me they did not receive their alert but I think it is on their end
Jennifer
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Works great!
I have really enjoyed using Mobile Text Alerts. I think that the price is amazing for the service that we receive. We use it at least once a week.
CONSI wish that the software would send us an email when we receive a text reply. I know this option is available if you have a higher cost service though.
Vendor Response
Thank you for the feedback, Jennifer! :) We appreciate you taking the time to give us a review!
Replied February 2018
papy
Leisure, Travel & Tourism, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Mobile Alerts
It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well.
PROSThe integration and simplicity of it all.
CONSWhen sending a picture message it costs me more of my allotment to send out the same message but will an image.
Reason for choosing Mobile Text Alerts
The price was the best I had seen for what i would be getting.
Vendor Response
Hi Papy, Thanks for your comments! We do believe that texting is a much more effective way to reach people than email. In regards to the picture messages using more allotment, the picture messages can also have over 9 times the character limit than regular SMS, if that helps. :) Feel free to reach out to contact@mobile-text-alerts.com with any other questions or comments!
Replied January 2020
Todd
Verified reviewer
Media Production, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Mobile Text alerts is great for text marketing
We're very satisfied
PROSEasy to use Free trial let's you truly test drive the product
CONSmessages can't be too long or they will count as 2 messages
Reason for choosing Mobile Text Alerts
magazine article and customer service call sealed the deal
Vendor Response
Thank you so much for your review and feedback of the free test account! We appreciate your thoughts and feedback and are glad you've had an overall positive experience (even in light of the 160 character SMS limit). Please feel free to let us know if you ever have further questions or feedback! (You can email at contact@mobile-text-alerts.com.)
Replied January 2020
Jenny
Retail, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Love it all
So simple and streamlined. I love the app as well.
PROSwhat don't I love! It's helped me reach my customers directly! I have never had an issue. When I have reached out for support they have gone above and beyond!
CONSI really don't have any complaints I can note.
Vendor Response
Hi Jenny, Thank you so much for your kind review!! We are glad you've had a good experience! Please feel free to reach out if you ever have any questions or issues (our email is contact@mobile-text-alerts.com). :)
Replied January 2020
Linda
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
needed something like this to communicate with employees and customers
Communication with customers and employees quickly. Also enjoy reminders I'm able to send out!
PROSease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.
CONSnot as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't?
Scott
Verified reviewer
Marketing and Advertising, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2020
Group Texting App Above. Others
great intergrations easy to setup use multifunctional
CONSpricing ability have more database info
Reasons for switching to Mobile Text Alerts
by far better accords board
Vendor Response
Hi Scott, Thank you so much for your review and for the high rating and comments! If you want to discuss pricing and the ability to have more database info you're welcome to chat with us to see if we can work something out, just let us know! :) Best, Mobile Text Alerts, LLC
Replied April 2020
Bobette
Religious Institutions, 51-200 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed October 2019
Good for basic text needs
I like that the software can support multiple user and groups. Adding people to the groups was easy, and there's an easy scheduling option, as well.
CONSWhile it was good for basic texting, we ended up moving to another system that would support more advanced functions like also sending email messages, reminders to staff, etc.
Brandy
Retail, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
Overall happy with service
I like most about mobile text alerts is, it’s user friendly.
CONSI don’t like when I send a text it sends in multiple text. I’d like only in ONE text.
Vendor Response
Hi Brandy, Thank you for your review! Glad you've had an overall positive experience! :) In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image. Hopefully that helps! Let us know if you have any questions or issues. :)
Replied October 2018
Brian
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Awesome Product and Service!
Mobile Text alert is easy and practical. Easily the best solution if you are looking for the ability to provide mass text alerts. We really like the fact we can create groups to tailor who receives alerts. An awesome way to stay in touch with clients.
Vendor Response
Thank you for the positive review, please let us know if there is anything we can do to make your experience even better!
Replied March 2017